Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

Edit to original review: This laptop is absolutely horrible. I have not used it for barely ANYTHING because the processor is horrible. I used it to make projects with my printer and cutting machine. The bluetooth disconnects and ruins materials. It literally takes 3 hours to print and cut one sticker sheet because the computer freezes CONSTANTLY. I have zero problems using a different computer for these tasks. The touchpad is also so sensitive that you can’t even use it. You basically HAVE to buy a separate mouse. I hate this laptop and I am NEVER buying another computer from Microsoft. I was prompted to update the OS, and I did and now I can not even start using the computer because I get a MILLION Microsoft ads! How many times must I close Bing windows about Black Friday?!?! This is insanely obnoxious. Every time I change the default browser from Bing to something that doesn’t suck, it changes it back to Bing and I also get a million pop ups about more Microsoft products that I don’t want! It gives me pop ups constantly about emails I never set up ! Do NOT waste your money. This laptop has done nothing but waste TONS of time, money, and my last ounce of patience. I am literally going to smash it with a sledgehammer. Today.

I kept it in the hopes that it was something wrong with the software but after ONE MONTH the keyboard and mouse completely quit working. If someone wants to offer me a return or exchange then Im happy to change this review but I would HIGHLY AVOID this laptop and find something nicer.

The battery percentage just seems to indicate random numbers sometimes, goes up and down. One minute, it is fully charged, the next minute I need to plug it asap or it turns off.

Loved the seller, they handled the laptop with care. There is no damage done to the laptop and everything works perfectly. The only problem is the fan on this laptop is sorta noisy, but its still a good laptop.

Great Product!

Its a decent laptop. Battery is good, and it is lightweight. Serves the purpose for a college student. I use it a couple hours a day. However, I think that for the price, it should have came with a lit keyboard and better sound. The speakers are pretty bad.

I love this little guy. I first purchased the Apple Air and after using it for a week I just didnt like it. Dont get me wrong the Apple Air had a great battery life and key board. I just am so use to windows that some Apple programs I found harder to use. This 8 ram Surface go so far has been doing very well for my needs. It price is a few $100 less then the Apple and it seems just as quiet as the Air. The screen is pretty good not as good as the air but if you dont have them side by side you wont know the difference. I did find a clear plastic cover to fit over my Surface go on Ebay. The cover I got for the Apple Air was easer to find then the one for the Go. All in all so far this laptop seems well built and Im very happy with how well it works and how well its built. I love the color sandstone its very close to the Apple Gold. Good pick for the money! Seems to be very little fan sound. In fact I never hear it like I did on my older HP laptop.

Didn’t find any accessible information on the free windows 11. There was “NO” mention that you had to buy the software and that it wasn’t included already downloaded. I think people should be aware of that. It was very upsetting because I now have to pay for the software every year!!!

The only complaints I have so far are that the keyboard doesnt seem to have a backlight for making being in the dark with it easier, nor does the mouse/finger pad work like normal. I cannot for the life of me figure out if its a user problem or a computer problem. I have had to install a wireless mouse to use for when Im trying to select text to copy or drag and drop or whatever. I have to use the touchscreen if I want to move the windows around. All this because the parts of the finger pad that are supposed function as the right/left clicks do not appear to be working.

I purchased this for work, I originally had the Surface Pro 4 tablet. My work consists of lots of emails, designing marketing promotions and ads in Canva, Microsoft Office (powerpoint, excel and word). So nothing too crazy. I will say when I was moving files over, side by side there is a difference in picture quality. The Surface Pro 4 tablet has a very sharp picture. The Laptop Go is a little fuzzier. I can get used to it and for the price, this is a great laptop (the tablet was about $1,000+). I can feel my eyes straining a little bit to read which may not be great in the long run, so I would say if youre not using this for 40 hours a week youd be fine. If you are, I recommend either getting a different laptop or upping the font to help eye strain.