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Harry
> 3 dayThe built quality is above and beyond. All materials went into the frame is a top notch stuff and the welding is done to perfection. Some of people complaining about the seat but I disagreed, I play games hours at a time in it with comfort. I would recommend get the Seat Lift Kit. Without them its too low to the ground.
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Hunter L.
> 3 dayShort version: this seat is well-built, sturdy, easy to assemble and highly customizable. The customer service is incredible, truly above and beyond. I could not be happier with the purchase. So if youre going to buy a rig, buy this one. Also, if youre trying to decide whether you need a rig, allow me to offer this advice: you need a rig. Just buy this; you will not regret it. Longer version: I have now had this rig about 18 months. I bought it for both driving and flying in Virtual Reality using a Vive Index. For cars I use pretty high end Fanatec wheel/shifter/pedals, and for planes I use a Thrustmaster Warthog HOTAS with Logitech pedals. I wanted a rig that I could switch in between those two modes without too much trouble. I googled heavily and looked at over a dozen options, including a few that were over $1000. Few of them seemed setup well for both activities, and even those that were seemed like they would be painful to switch. This one had a smart design and great reviews, so I gave it a shot. I have been thoroughly impressed ever since. First, the kit: its perfect. With the extension (more on that in a bit) its perfectly positioned for both activities. The driving pedals/wheel attach with one knob; the flight pedals use that same attachment and the HOTAS (and gearshift on the rare occasions I use it) go on the arms of the chair with two knobs each. I can switch between driving and flying in about 2-3 minutes, and whichever set Im not using fits easily in a hallway coat closet. Whichever setup Im in, its completely rock-solid. The steering wheel was decently solid even before they sent me an improved attachment plate (again, more below) for free. There are also multiple positions for the HOTAS (center stick/side stick) and shifter (left/right). The chair is comfortable, has adjustable tilt, and the position of the wheel and pedals are independently adjustable. Putting it all together would have been straightforward even without the clear instructions with color photographs; with those instructions its impossible to mess up. They even included a real wrench...like one Id find in my toolbox, not the disposable stamped-metal junk typically included in such contexts. If I was forced, under enhanced interrogation, to find a complaint, I would ask for more lumbar support. But so far I have not been forced to do that (and I have a separate lumbar cushion), so I have no complaints. Now, as to customer service: these guys are incredible! Several reviews with similar praise were definitely a factor in my decision, but even knowing that Ive been blown away. At the time of my purchase, the company said a height extension kit was coming soon and a couple reviewers indicated they had been sent beta kits for testing. It worked fine without the extension, but I liked the idea of being 6 higher (especially for flying) so I emailed asking about said kit. The company got back to me the same day with a friendly email clearly written by an actual human being; he said that they had finalized the kit (it was no longer in beta) and would be selling it soon....but hed just go ahead and send me one for free. When it arrived it installed easily, and its a big improvement when flying. I assume they are now selling it; if youre going to use this for flying I highly recommend getting it, though for driving its about the same either way. In any case, I would gladly have paid the asking price for it, and I found just sending it over for free impressive. So having already started an email conversation because of the extension, a few weeks into using the rig I made a couple of suggestions for future purchasers, such as either replacing a couple of allen keys with knobs or just including a few more of each. He wrote back and said it was a good idea, and then just sent me a bag of extra allens and knobs! Then at some point he wrote me to say they had redesigned the steering wheel attachment to be less resistant to inadvertent tilt changes; he promptly sent the updated one over for free. The old one hadnt caused me much trouble, but it did need to be tightened down awful hard; the new one is much better, and presumably is now included by default. So that makes three separate items that these nice folks just packaged up and sent to me, for free, voluntarily. Two of them I didnt even request. Thats just amazing. Possibly the most impressive customer service I have ever seen. If you couldnt tell by the equipment I attach to this rig, Im fairly hardcore about this sort of thing. I was willing to spend four digits if I needed to, and looked at some options in that range. If this chair cost $1200, I would still say its worth it. No kidding. But the good news is, its not! Its a third of that! You cant afford not to buy it! Youre still reading this? Its written like Faulkner for Christs sake! Quit reading and go buy this rig!
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Vicky Yost
> 3 dayThere was an issue I ran into & I reached out to their team. They responded on a Saturday night asking if I was free to be helped. Not only did he resolve the issue, he went way above & beyond to support me. For anyone looking to get into Sim Racing or even to replace a seat, they have accessories for nearly anything you can think of & it is an incredibly well built setup, that handles my fat ass!
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SD
> 3 dayI had my doubts that a cheaper racing setup like this would be very good, but I was amazingly surprised at how well made and solid it is. It is fully adjustable as well and made of really high quality parts. It also came with hardware to mount my steering, pedal, and shifter assemblies. Very well done!!!
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Kenneth Li
Greater than one weekRig is well built, solid, and extremely well thought out. I mated a Fanatec DD Pro to it for playing Gran Turismo 7. I was concerned about the stiffness of the single column with a direct drive force feedback system, and emailed them about it. Not only did they address it quickly with prompt responses, they actually sent me a modified column support to stiffen up the rig! Openwheeler will be my go-to for all thing sim related.
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Sarah Elizabeth Rose
> 3 dayBang for buck, alot of other cockpit sets requires buying a separate seat this one doesnt. though it is a bit time consuming for one person to assemble, i think it took me at least 3+ hours to get my thrustmaster t150x and T3PA-pro all set right, instructions were a bit strange but not too hard to follow.
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RoadHazard
> 3 dayIm really pleased with the fit and quality, especially for the money. The seat is an actual seat, not just a foam pad. The pedals are solid and dont move or bounce. I was concerned that some other brands mount their pedals on an adjustable plate that seems to flex under heavy use, but this one is solid. The shifter mount is included, not an extra-cost option. Nothing wiggles, wobbles, or bends. The choice of colors is a nice bonus. It even comes with its own wrenches for assembly. The manual is printed in full color, although its confusing in places, so not 100% perfect. All in all, very pleasantly surprised.
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michael cassettari
> 3 dayOpen Wheel has this down to a science!! Even includes the tools you’ll need to put it together! Worth the great price they offer it for!!!
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Alex Antonsen
Greater than one weekQuality product. Feels sturdy and durable. Great instructions and easy to assemble.
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Random Poring
> 3 dayAmazing seat!! Feels like a real car. I returned this item because I upgraded to a DOF Reality P6 motion simulator. The seller was very kind and understanding! If you want a realistic sim racing feel on a budget, then this is the perfect purchase!! Comes with all of the hardware needed to mount thrustmaster or fanatec steering wheels and pedals!!