Pure Enrichment® PureRelief™ XL Heating Pad - LCD Controller with 6 InstaHeat Settings for Cramps, Back, Neck, & Shoulder Pain Relief, Moist Heat Option, Machine Washable, 12 x 24 Storage Bag (Gray)

Its very soft and warm so far, I appreciate how fast it heats up. It doesnt keep the warmth for too long which I imagine is to prevent burns, other than that I really like it so far. Im using it for my back and wrist. It helps with the joint pain. The highest setting is a good temperature and the timer helps regulate it.

This is my second one. I do like it. Sad part is it was a Father’s Day gift and it was left on my front porch with no wrapping or box. My husband found the gift. No surprise for him. Otherwise the product was worth buying again.

We purchased pure enrichment XL Plush Heating Pad size 12” x 24” in May 2023. I opened the box, plugged it in, turned it on high & felt the soothing heat over both my shoulders. The grey pad really is plush & soft, unlike another brand we ended up returning. A red light signals the heat is turned on (the other brand did not have this OR different heat settings). This XL pad (12” x 24”) has 6 settings; 1 = Warm to 6 = high. I like that the pad turns off automatically after two hours OR an option for continuous use can be selected. I am very satisfied with this purchase and highly recommend it.

I love this heating pad. It always works well and relieves all my aches and pains starting from my back to my legs. You wont be disappointed with this cozy and soft heating pad. Pure Enrichment heating pad will give you the relief you are looking for. DM

I STARTED USING PURERELIEF HEATING PADS YEARS AGO AND I WILL NEVER USE ANOTHER BRAND AGAIN. I am a chronic pain sufferer. I have dealt with intense pain for many years and have bought, probably, more than a dozen heating pads over the years (dozens if you count the ones my parents bought me until I started working). I see a pain management specialist, monthly, who has been able to offer relief in the form of medication and epidural pain procedures. Thats all great and effective. But none of it is 100% relief. I still have to be very careful with my activities to prevent further pain, and I often am not. The physical limitations of chronic pain sufferers can be frustrating and you just want to be able to do the things you used to do. But that often results in a good deal of pain that surpasses the ability of medication, alone. There is always some pain that only a good heating pad can relieve. After years of purchasing cheap, plastic heating pads that crack and fall apart (you know the ones with the cheap fabric sleeve that snaps shut to keep the plastic in place), I decided to try the Pure Enrichment brand products. I was very impressed with the softness, the flexibility (as the wiring is integrated into the cushiony pad) and the many levels of heat that PureRelief heating pads provide. So I made my first purchase. IT. WAS. LOVELY. Cozy and soft; like being wrapped up in a warm hug that pulls all of the pain out. Unfortunately, a family member noticed how blissful I was in my heated cocoon, and they borrowed it and never returned it. In 2017, as my chronic pain issues had increased, I again found PureRelief heating pads on Amazon so I ordered two (Neck and Shoulder and XL - King Sized). And I was just as pleased (perhaps a bit more) as I was with my prior purchase (their R&D must be in a constant state of development and refinement because they only get better). I used my heating pads on an almost daily basis for about two years. I used them for soothing my pain at home, I took them to work with me for back and menstrual pain relief, I even used them to warm me up when I was chilled. Then, in 2019, they both stopped working. I tried resetting them, resting them, cleaning them...all to no avail. I assumed that I had overworked them (because, lets be honest, I had. I used them every single day) and put them to the side, but I still couldn’t throw them away. This Summer (2021), in desperation, I called their customer service hotline, just to see if I could get some tech support to get my heating pads going again. The customer service agent who answered the phone asked my name and the order number, which I provided. Within 1 minute, without any need for further conversation, she said that she had just placed the order and was shipping replacements to me immediately. I was shocked. It was just too easy. Thats it? All I wanted was help to fix the pads that I had. I have NEVER, before or since, had such an easy, pleasant experience with ANY customer service agent. Its usually far more complicated. I felt really good after our interaction and was just thinking about how awesome that was and realized that I had forgotten that Pure Enrichment has 5 year warranties on the heating pads I purchased (which is part of what attracted me in the first place)!!! How smart was I?! Haha. Within 2 days I had two brand new heating pads delivered to my door and I continue to use them on an almost daily basis. REVIEW: I LOVE PureRelief heating pads. They’re amazing and I will probably never buy another brand again. PROS: *The Customer Service is top class. They are smart, professional, patient and kind. *Pads heat quickly so pain relief can be soothed much more quickly than with other heating pads. *The Neck and Shoulder pad has only 4 heat settings, but I suspect that is for safety reasons. I consider this a pro because the pad is designed to provide relief; not to pander to potentially dangerous requests. *The moist heat and the heavier weight of the pads allow the heat to really penetrate into the muscles nicely. *The King XL has 6 heat settings AND provides you the option to either use Auto shutoff (where it turns off after 2 hours) OR to turn off the Auto shutoff and receive constant relief until you choose to turn the heating pad off. The soft, coziness of the micro mink is very soothing and the flexibility of the pad itself is luxurious. CONS: *The levels of heat are sometimes not consistent throughout the whole pad; mostly around the very edges. *The Neck and Shoulder pad, while amazing on shoulders and upper back, doesn’t seem to have any heating elements in the part that actually rests on your neck. *The magnetic closure on the Neck and Shoulder pad is too tight. The concept is great but it needs to allow for larger sized necks. *While the weight of the Neck and Shoulder heating pad is good, it would be nice to have straps that wrap around to the front or that can be wrapped around the upper arms in order to keep the pad securely in place. P.S. I’ve included pics of the XXL that I recently bought, which ALSO works like a dream.

Received the product the next day of I ordered it and started using it right away. I loved it so much, everything and all features worked as expected, especially the material used by the pad and the carry bag, very comfortable and conveninet. Hghligh recommended.

Ive had the Pure Relief XL heating pad for almost 5 years now. Its done a great job easing my aching muscles after grueling workouts. My mother uses it for her arthritis and it helps ease her pain. Unfortunately, I got the dreaded blinking F on the controller. I gave customer service a call and since its withing the 5 year warranty period they are replacing the unit for free. I couldnt be more happy with their customer service. Great company.

After going through two Bodymed heating pads, I decided to give this one a try. So far Im happy with it. It definitely doesnt get as hot as the Bodymed. Im guessing the high temps are part of the reason why Bodymed doesnt seem to last all that long, although it has more of a quality-construction feel than this heating pad. I also hated all the beeping the Bodymed would make and the lack of backlighting on the controls. This one is certainly better in that regard. No beeping to wake my husband in the night and some light on the display (not too bright). If youre in a lot of pain, this one may not cut it though. I need a lot of heat to address pain. For menstrual cramps, I generally just go straight to a very hot water bottle. This I use for general warming and comfort. My husband, who is much more temperature sensitive, says this puts out enough heat for him when his back is sore.

Ordered the Plush Heating Pad XL. Nice packaging. Nice looking item. Like the instructions on the pad itself (vs finding it in some paperwork when/if needed at some later date) Like the pad itself is washable. One less item/cover to keep up with. Tried heating element. Was hoping it would get a little hotter (replacement of different product that was old/thought it got hotter but cannot compare). Have not needed to use yet. Purchased for future need. Value in line with other items.

I love this heating pad and used it every night for about a year before I started getting an error message. Luckily, the customer service at Pure Enrichment let me know about the product’s warranty and I received a new one within a week! It says a lot when a company stands by and believes in their product. Highly recommend!