Pure Enrichment® PureRelief™ XL Heating Pad - LCD Controller with 6 InstaHeat Settings for Cramps, Back, Neck, & Shoulder Pain Relief, Moist Heat Option, Machine Washable, 12 x 24 Storage Bag (Gray)

It has work since I plugged it in from the first time I tried plugged it in several different places and still nothing will never recommend this brand or product to anyone else

This is my third purchase of an Pure Enrichment® PureRelief™ XL Heating Pad. I had one for 10 years and used it very often - it finally died. I had no hesitation in buying a replacement. I was home for Xmas and saw the awful/cheap/hardly had any heat output heating pad that my mother was using, I promptly ordered one for her and threw hers in the trash. This pad is efficient, quite plush, and has long cord. You will not be sorry for this purchase.

We purchased pure enrichment XL Plush Heating Pad size 12” x 24” in May 2023. I opened the box, plugged it in, turned it on high & felt the soothing heat over both my shoulders. The grey pad really is plush & soft, unlike another brand we ended up returning. A red light signals the heat is turned on (the other brand did not have this OR different heat settings). This XL pad (12” x 24”) has 6 settings; 1 = Warm to 6 = high. I like that the pad turns off automatically after two hours OR an option for continuous use can be selected. I am very satisfied with this purchase and highly recommend it.

I STARTED USING PURERELIEF HEATING PADS YEARS AGO AND I WILL NEVER USE ANOTHER BRAND AGAIN. I am a chronic pain sufferer. I have dealt with intense pain for many years and have bought, probably, more than a dozen heating pads over the years (dozens if you count the ones my parents bought me until I started working). I see a pain management specialist, monthly, who has been able to offer relief in the form of medication and epidural pain procedures. Thats all great and effective. But none of it is 100% relief. I still have to be very careful with my activities to prevent further pain, and I often am not. The physical limitations of chronic pain sufferers can be frustrating and you just want to be able to do the things you used to do. But that often results in a good deal of pain that surpasses the ability of medication, alone. There is always some pain that only a good heating pad can relieve. After years of purchasing cheap, plastic heating pads that crack and fall apart (you know the ones with the cheap fabric sleeve that snaps shut to keep the plastic in place), I decided to try the Pure Enrichment brand products. I was very impressed with the softness, the flexibility (as the wiring is integrated into the cushiony pad) and the many levels of heat that PureRelief heating pads provide. So I made my first purchase. IT. WAS. LOVELY. Cozy and soft; like being wrapped up in a warm hug that pulls all of the pain out. Unfortunately, a family member noticed how blissful I was in my heated cocoon, and they borrowed it and never returned it. In 2017, as my chronic pain issues had increased, I again found PureRelief heating pads on Amazon so I ordered two (Neck and Shoulder and XL - King Sized). And I was just as pleased (perhaps a bit more) as I was with my prior purchase (their R&D must be in a constant state of development and refinement because they only get better). I used my heating pads on an almost daily basis for about two years. I used them for soothing my pain at home, I took them to work with me for back and menstrual pain relief, I even used them to warm me up when I was chilled. Then, in 2019, they both stopped working. I tried resetting them, resting them, cleaning them...all to no avail. I assumed that I had overworked them (because, lets be honest, I had. I used them every single day) and put them to the side, but I still couldn’t throw them away. This Summer (2021), in desperation, I called their customer service hotline, just to see if I could get some tech support to get my heating pads going again. The customer service agent who answered the phone asked my name and the order number, which I provided. Within 1 minute, without any need for further conversation, she said that she had just placed the order and was shipping replacements to me immediately. I was shocked. It was just too easy. Thats it? All I wanted was help to fix the pads that I had. I have NEVER, before or since, had such an easy, pleasant experience with ANY customer service agent. Its usually far more complicated. I felt really good after our interaction and was just thinking about how awesome that was and realized that I had forgotten that Pure Enrichment has 5 year warranties on the heating pads I purchased (which is part of what attracted me in the first place)!!! How smart was I?! Haha. Within 2 days I had two brand new heating pads delivered to my door and I continue to use them on an almost daily basis. REVIEW: I LOVE PureRelief heating pads. They’re amazing and I will probably never buy another brand again. PROS: *The Customer Service is top class. They are smart, professional, patient and kind. *Pads heat quickly so pain relief can be soothed much more quickly than with other heating pads. *The Neck and Shoulder pad has only 4 heat settings, but I suspect that is for safety reasons. I consider this a pro because the pad is designed to provide relief; not to pander to potentially dangerous requests. *The moist heat and the heavier weight of the pads allow the heat to really penetrate into the muscles nicely. *The King XL has 6 heat settings AND provides you the option to either use Auto shutoff (where it turns off after 2 hours) OR to turn off the Auto shutoff and receive constant relief until you choose to turn the heating pad off. The soft, coziness of the micro mink is very soothing and the flexibility of the pad itself is luxurious. CONS: *The levels of heat are sometimes not consistent throughout the whole pad; mostly around the very edges. *The Neck and Shoulder pad, while amazing on shoulders and upper back, doesn’t seem to have any heating elements in the part that actually rests on your neck. *The magnetic closure on the Neck and Shoulder pad is too tight. The concept is great but it needs to allow for larger sized necks. *While the weight of the Neck and Shoulder heating pad is good, it would be nice to have straps that wrap around to the front or that can be wrapped around the upper arms in order to keep the pad securely in place. P.S. I’ve included pics of the XXL that I recently bought, which ALSO works like a dream.

Loved this heating pad. Cover is super soft and provided even warming. I I gave it four stars instead of five because a year and three months after I bought it something to go wrong with the electrical, but I do have to say that the customer service and warranty made me give this a positive review. This was truly a no hassle replacement.

Great for neck and back surgeries. Keeps hot and warm. Auto shut off after 2 hours or can stay on. Last a long time. Mine was used daily and lasted over a year. Update: my pad unexpectedly went bad. I contacted the company, within 1 day they are sending me a free replacement and I dont even have to ship back the defective product. Awesome customer service.

I have been using the PureRelief XL Heating Pad for about a month now and my experience has been really good so far. The heating pad is lightweight and warms up quickly. I tested all of the settings and they seem just right--even the highest level. However, sometimes it does feel as if the temperature becomes weaker about 20 minutes into use on the higher settings, but that could just be me. When I first began using it, I did have a strong new/fresh product smell, especially when heated, but it did go away after a while. I appreciate the fact that this heating pad has the option to disable the auto-off function. It gives me the opportunity to keep it turned on when Im using it just to stay warm on a cold day, or have it automatically shut off when I need it while falling asleep. I also really like the storage bag that came with it, which allows me to keep everything neat and put together when Im not using it. The cord is nice and long, which lets me use it just about wherever I want. Overall, I am satisfied with this product

Ive tried several brands of heating pads over the years and was always disappointed with the cheap manufacture quality and the quick failure rate — within a few short months they would stop getting hot or just stop working all together. I wanted one is comfortable, stays on, and gets really hot to ease muscle aches after a workout. This heating pad checks all the boxes. The fabric is thick, soft, flexible and the pad gets hot right away. It has 6 settings and an option to stay on as long as you like — rather than just 2 hours. After a couple of years, it did stop working — I knew it had a 5 year warranty, so I contacted the seller, and they quickly responded with troubleshooting steps to reset. When this didnt work, they agreed to send a replacement unit. I highly recommend this heating pad with its great quality and excellent customer service.

This was actually the second PureRelief XL Heating Pad we have bought. They are larger than the other heating pads we had in the past and they are more comfortable to use. I would highly recommend to anyone looking for a heating pad. This checks all the boxes and even has an auto shut-off feature!

recently purchased the Pure Enrichment® PureRelief™ XL Heating Pad, and I must say it has become my go-to solution for soothing my muscle aches and pains. With its impressive features and exceptional performance, this heating pad has truly exceeded my expectations. The first thing that caught my attention was the LCD controller, which provides a user-friendly interface to effortlessly adjust the settings. With six InstaHeat options, I can easily customize the level of heat according to my needs. Whether Im dealing with cramps, backaches, neck stiffness, or shoulder pain, this heating pad offers targeted relief for various areas of my body. One of the standout features is the option for moist heat. By adding a bit of water, I can enjoy a deeply penetrating heat therapy session that effectively eases tension and promotes relaxation. The moist heat feature sets this heating pad apart from others on the market, making it even more versatile and efficient. The size of the pad, measuring 12 x 24, is perfect for covering larger areas or wrapping around specific body parts. The generous coverage ensures that the heat is evenly distributed, providing consistent and comforting relief. Additionally, the pad comes with a convenient storage bag, making it easy to carry around or store when not in use. I appreciate the thoughtful design of the PureRelief™ XL Heating Pad, as it is machine washable. This feature ensures hygienic usage and effortless maintenance. The pad retains its quality even after multiple washes, further enhancing its durability. In terms of quality and durability, Pure Enrichment® has truly delivered. The heating pad is well-constructed and made with high-quality materials, ensuring long-lasting performance. The product feels sturdy and reliable, and I have no doubts about its durability. Overall, I am extremely satisfied with the Pure Enrichment® PureRelief™ XL Heating Pad. It provides effective pain relief with its customizable settings, including the option for moist heat. Its generous size, machine washability, and durable construction add to its value. If youre seeking a reliable and versatile heating pad for targeted pain relief, I highly recommend considering the PureRelief™ XL Heating Pad.