Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

We purchased this product over a year ago now. With a toddler and a big dog we were looking for a great robot vacuum. The first 6-8 months were GREAT! The vacuum ran as scheduled and our house was super clean. After about a year we noticed a serious decline in this product. Often it forgets the map, and sometimes when I log into the app is a completely different house mapped then ours. the vacuum frequently skips some rooms as well. It will avoid some furniture, but others it will continuously run into it 3-4 times in a row before moving on. It also gets stuck in an idle mode at least 2x a week. It goes around the house like it’s cleaning but doesn’t pick up anything. We clean the filter 1-2x a month since we use it so frequently, and empty the base about once a month. Overall it’s nice, but this is more of a spot clean item and isn’t reliable enough to pick up all the mess you would hope it would. We purchased it for 1/2 off, but I would NEVER pay full price

I just checked and we bought this model 13 months ago now, so I thought I would share the good, the bad and the meh? For context we have a 1500 sq.ft. home with all solid surface floors. Good: We have a very heavy shedding dog (English Springer Spaniel) and this does a reasonable daily job of getting the hair. It is more convenient than having to hand vacuum every day. Bad: If that seems like a very brief good list , it reflects a growing disenchantment. The longer you live with this the less there is to love. First, it never really does learn your home as advertised. It is just as hard on furniture and walls today as when it first ran. We have started to ask ourselves if the repairs are worth it. Second, it is incredibly glitchy. Cannot seem to stick to an organized approach to its very basic job. It runs increasingly random patterns as opposed to the advertised logical grid. The map needs frequent deleting and relearning. It cannot even stick to a consistent schedule. Since there is no way to manually adjust the time for the unit, it should go by the time in the app. It does not. Online searching shows many other frustrated users but no solution. Which leads right into yet another disappointment; the woefully inadequate support you will suffer. As in worthless. It is also noisy. As bad as our regular vacuum. Speaking of which, hang on to your old one. You will need to use it frequently for all the places that this misses. By the time you tear it apart every week for deep cleaning, fiddle with the very awkward scheduling, try to adjust its power settings and repair damage to baseboards and furniture, you are left as we are, wondering exactly when we bite the bullet and toss this into the trash. In our case, I think the little monster is enjoying its last week. Overall I would not say that we got our moneys worth.

I bought this about a week ago and it has not disappointed so far. I have a large ranch style home and 4 cats that are currently shedding for the summer months. This little vacuum has really helped keep the cat hair tumbleweeds away. I have it set to clean daily and do the charge and continue cleaning, so it will run throughout the day until it has cleaned the whole house. We have a sunken conversation room and it has not fallen off the step so far, it will go around it. It works great on carpet and tile floors. It cleans up after my kids very well. I’m very happy that I bought this so far and don’t know why I waited so long to get one.