Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

Easy set up. Seems to work well. Fun to watch.

Love that I finally broke down and bought this. So good for pet hair and easy to clean out. Easy to program a schedule.

I bought this vacuum 4 months ago and its been one of the best purchases Ive ever made. We now have 2 golden retrievers and sweeping/mopping/vacuuming twice a week wasnt touching our floors. There were hair bunnies in all the corners of the rooms. I run this vacuum daily, sometimes twice a day. Its the hardest working member of my household and has a place in my heart for all it does for me ;) Huge time saver. Worth every penny. This was my first robot vacuum. I loved it so much I bought an old used earlier Shark model off Facebook marketplace. Def not the same. This model is much better. Having the dock to empty to is a game changer for a big home and lots of dog hair. Otherwise, Id be babysitting it all day and might as well do the vacuuming myself. It took about 2 weeks to see a change in it becoming more efficient as it had mapped out the house more. I love it. Cant say enough good things. Ill never not have one anymore.

we had a roomba for 2 years until we gave it to our in laws. we wanted another one, but the roomba didnt do very well, and we had 3 indoor dogs. the dogs are now outdoor now that we live on land, but doesn’t mean the husband doesn’t drag in debris. we got this one for the emptying dock. it works great. it has errors sometimes for no reason and can’t always find the dock, but it does well enough for me not to have to vacuum but once a week instead of daily.

I purchased two of these robots recently. 1 from Amazon and 1 from Walmart. TLDR: Buyer beware, if the unit arrives broken/defective, then you will have to pay for shipping for a replacement or parts even if the product is never used. I was attempting to work with the company as asked before returning to the seller, but had to return to the seller instead. Shark needs to work on their quality control. We understand where are you coming from, however as stated in the conditions of your warranty, when replacing the main body or the unit, customers are responsible for $25.95 plus taxes for the cost of shipping and handling. You can read it at the end of the manual.----------------------------------------------- 1 robot was purchased for upstairs and 1 for downstairs in my basement. Due to recent home repairs I was unable to open my 2nd shark robot until a few days ago. The product was unused, had all of the labels attached, the filter was spotless, and unregistered. When I went to open and charge the unit, I followed the instructions and sat the unit on the charging base. I attempted to register the product and it would not connect. I left the unit charging overnight and assumed the battery was drained. In the morning I attempted again to add the unit to my shark app with no luck. I removed the robot from the base and the lights completely turned off. I placed it back on the charging station and the lights turned on again and continued going from red (no battery) to blue (charging/Bluetooth). After a few more read through of the instructions, I contacted Shark customer service. During my call, the phone agent registered my account (you cant use it unless its registered to the app) so they knew it had never been used. After explaining the issue to me she sent me a video link and we continued the call through their video support. She walked me through the steps (very nice) and in the end determined the unit was defective and/or the battery was bad and would send a new one. After providing her my shipping information she asks me for a credit card to charge shipping fee to. After some clarification she explains that while the warranty does cover defective units, it does not cover shipping costs. I explained I would not pay for shipping on a brand new, unused product which she verified by registering the product to my account and video calling me for tech support. She offered to send a battery instead, but again advised that it will be $25.00 for shipping. I email their support team and am advised the same thing. Regardless of the issue, if Shark has to send a replacement or part, they will bill you for the shipping. It does not matter if the product is new and unused or gently used. Email from Shark Support: ---------------------------------------- We are sorry about this situation with your unit. We will do our best to have this matter resolved. We understand where are you coming from, however as stated in the conditions of your warranty, when replacing the main body or the unit, customers are responsible for $25.95 plus taxes for the cost of shipping and handling. You can read it at the end of the manual. Please accept our apologies for any difficulties that this may have caused you. Should you have any further questions, you can reach out to our Customer Service team via phone, email, chat or social media, who are available from Monday to Friday 9am-9pm ET and Saturday 9am-6pm ET. Best regards, XXXXXXXXXX (redacted name as the agent did nothing wrong) Customer Service Team SharkNinja Operating LLC

I previously had less expensive robot vacuum of another brand and it worked well for about a year until the pets killed it out of curiosity. I went about 6 months without it but definitely missed it with 2 dogs and 2 cats inside. I had major rotator cuff surgery some months back and vacuuming still irritates my shoulder so I went to looking for another robot vacuum to help. I settled on this one and love it! I run it at least once a day throughout the house common areas about half standard carpet and half LVP flooring. My house is large so it runs quite a bit. The battery charge can all the areas in one charge and I have it set to automatically return to station to empty when it gets full then it return vacuuming. It picks up pretty well and makes it much easier to keep carpets clean. I still vacuum weekly with my corded shark upright because cordless vacuums don’t have the power corded do but sure make life easier. This little guy picks up everything from flour to cat food, it’s low profile enables it to reach under cabinets and into corners and it’s pretty good at emptying its canister but sometimes will let you know it needs help and you have to manually emptying out the canister but overall it works great !

I would totally love this vacuum if we lived in a larger area. The suction is mostly great (although, when its going over the hardwoods, it leaves the debris by the rugs). Really, its one of the best robot vacuums that we have had. I appreciate that it maps the house and you can direct it to not go into certain areas. Its also great at maneuvering throughout the house. The largest issue that I have had is that I feel like I spend more time picking stuff up around the house than I would just running the vacuum myself. Overall, the vacuum works well, the suction is powerful, and it really does clean well. I recommend it for larger areas or homes, especially if you have a pet!

We have tried other brands, but this one seems to be the best. We have 2 dogs, so a LOT of dog hair. The Shark vacuum maps out your house better than the competitor, and if the battery is running low it recharges itself & then picks up where it left off. It sometimes leaves clumps of hair on rugs, which is why I rated it a 4 on cleaning up hair. Overall, the best robot vacuum!

UPDATED 7.13.2022: About 4 months ago, my Shark deleted the map it made of my house. Thats what it uses to efficiently clean the house and it lets you design No Vaccuum Zones such as under your table where it gets lost for hours trying to navigate chair legs, or where that rug is that is really plush and prevents the robot from getting up onto it. Anyway, Ive remapped and re-set up my rooms and no-go zones multiple times only for the app to delete them again. Ive read online that its a very common problem, but good luck getting anyone in Support to look at it. Without this functionality, its just another dumb robot. Dont waste your time buying it for the Mapping functionality. _________________________________________________________________________ Ive been rocking at Roombak 699 for many years. Three batteries, countless brushes, and a new dustbin lever later, and I knew it was time for an upgrade. I purchased this Shark unit, not really knowing what to expect. I should have done this a long time ago. Lets start with the obvious: - The Shark unit has a predictable cleaning pattern. Once it has run several times, itll create a decent map of your house. Youll want to go in and create rooms or zones so you can tell it where you want it to clean (or dont). You can also create no go zones without having to stick those infrared, battery powered units all over the place. Once this is all set up, this unit will clean your house--taking as long as it takes. For my house, that usually means going back to the home unit to dump its collector a couple of times. Every now and then, it needs to recharge. Roomba didnt do that. It would zig and zag back and forth until it ultimately just lost charge and maybe it cleaned everything, but probably not. - My Roomba was really loud. So loud, you couldnt work or watch TV or carry on a conversation with it running. My kids even asked me not to run it at night because it woke them up (and it was downstairs and they were upstairs). The Shark unit is at least half as quiet so we dont mind running it when were all here working or just putzing around. - How well does it clean? Maybe not as well, but that is made up for by the fact that it can climb over rugs and clean the entire house in one day versus maybe it takes 2-3 days with the Roomba and it gets stuck on half a dozen things, including cliffs that arent cliffs. We have a mix of hard floors and fairly thick-pile carpet. If youre wondering if its worth saving a few hundred dollars on a Shark and trying it out, you should go for it. Im glad I did.

This is a game changer for dog hair. I’m surprised how much it can hold before it has to dock itself to twice the trash.