

Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray
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Multiple discrepancies
> 3 dayIt can memorize its own routes and you can micromanage which rooms you want it to do. I see mine make it’s way through a door instead of bumping around everywhere, trying to find the way inside.
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Sarah Martini
> 3 dayThis is product is really good and works. It gets stuck a lot but it does the job.
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ARO
> 3 dayThe good: I really wanted to give this little guy 5 stars. Because we have a couple of very vulnerable people in our family I dismissed our former cleaning service when COVID came to town and never started them up again. I purchased this bot from Amazon on sale during the pre-Christmas sales. It replaced a cheaper robot, which failed miserably. This robot may not get every single bit of crumb and hair on its first go-around, but it works very well. The routes it creates are logical, making parallel sweeps that align to the walls. It neatly goes around the legs of furniture, returning accurately to the path it was on before it met the obstacle. It does a reasonably good job each time it is run. I found that by running it daily for a few weeks and then 2 or 3 times per week it kept my floors looking quite nice. (I have no pets or small children. If I did have either one I would probably maintain the daily use.) The good: The bot has no problem getting up close to the irregular line of our natural stone basalt fireplace. It wiggles along the edge going in and out and cleans this area of dust and such very well. In fact, the bot does better than I did with the vacuum and better than the housekeepers did. It doesnt care how long it takes. Obviously, people-based cleaning involves beings that do care how long this process takes. Same for other irregular surfaces. The bot goes in and out as long as it takes. For our finely crafted mid-century house, this is a really big deal. The Good: The built in cliff-avoidance works very well. In 4 months the bot has not gone over an edge even once. In our mid-century house there are not only stairs, but also other drop-offs that look really nice but would probably not be allowed with current codes. The good: This little bot is much quieter than expected. Naturally there is the noise created by the air going through it, but there is very little actual motor noise. Usually when it is working I am working at something else in a nearby room. It makes just enough noise that I can tell where it is, but not enough that it distracts me from what I am doing, and not enough noise to wake those sleeping in the next room. The good: I did not bother with the app because I have oriental rugs with fringes that must be picked up prior to running the robot. I also choose to put the chairs up out of the way so the dining room floor gets really clean. In bedrooms I do a quick check to be sure there are no socks on the floor, etc. Scheduling therefore makes little sense. However, the bot works very nicely without the app. For those who want no app, this will work beautifully. I find that it was best to use the bot to clean half of our main floor, let it recharge, then clean the other half. This is something that the app would not support. If you have a larger house, or multiple levels, this is a really good thing. I actually have 3 very separate areas that are cleaned by the bot and the app would only be useful for one of them, as it only stores 1 map. The app-less cleaning is done quite logically and the entire floor in each room of each area is cleaned reasonably well. As noted below, small bits may be missed, but with regular use my floors are clean to look at. A fairly significant amount of dust and debris are picked up every time the bot is run. The bad and the ugly: Corners are a real problem for the bot. Once in a while you need to get your finger into a wet paper towel to clean out the accumulating guck in the corners. However, the same is true when I vacuum with a conventional vacuum. It was also true when I had maid service clean the floors monthly (only then it was their fingers in the paper towel, rather than mine.) Also there is sometimes a bit of stuff left. For instance, after cookie making with small children, if the bot is put in the kitchen and the doors closed so it can clean up the flour on the floor, there may be a place or two where a bit of flour remains. Run the bot again and it will get that last bit, or just wipe it up. I see this as a minor issue, but a real one. The really bad and ugly: Unfortunately, Shark has dozens of models that are very similar with different model numbers. Even more unfortunately, your model number reflects the place where you purchased the bot, not the bot itself. Your model number is virtually useless in trying to find the right replacement parts. Third party parts are often ill-fitting or poorly made and the shark site is of no help in locating your actual model from the model on the bottom of the machine. However, the online chat person or the call-back support are quite helpful and very fast. More bad and ugly: The model number on the box of the one we purchased was different from the model number on the bot and also different from the model number on the enclosed documentation. The instructions in the manual did not match actual parts on the bot. Even the instructions on the bot did not match the configuration of the bot. For instance, there is a figure on the bot suggesting that a circular filter be cleaned regularly. Problem? Filter does not exist, and no place it could fit. If one were to attempt putting a filter into the area adjacent to the figure it would cover the window where you are supposed to be able to see the level of the dirt in the collector. (Not that big a deal, though, because the plastic window is so darkly tinted that nothing can be seen through it anyway.) Using the mis-matched manual requires a bit of flexibility. If, for instance, you know that you need to pinch something and pull, the fact that the tabs mentioned do not exist, you can find something else to grab and pull. This has worked fairly well, though not without a bit of annoyance on my part. It would be nice if there was a bit of labeling to indicate just where something should be grabbed to dis-assemble for cleaning or replacing filters. Putting the actual part number on the replaceable parts would also be a really great idea. More bad and ugly: This is probably a petty gripe. However, for those of us who must use the bot without the app, a key part of this process is to turn the machine off while moving it, then on again to begin cleaning or to send the bot to its port. It would be a really nice convenience if the on/off switch were put on the top where it would be visible and easily reached rather than recessed on the side. Turning off the moving bot is a bit of a chore. If it were recessed on the top it would be quite easy to use a cane or broomstick to knock the rocker switch one way or the other. The instruction manual clearly states that one should not pick up the bot until after it is turned off, but turning it off first requires a bit of a circus act, following the bot, locating the switch and pushing it without triggering the thing to take off in another direction (the camera sees you and that alters the path). Overall, I would recommend this product for a person who is willing to live with its flaws. I am happy with the cleanliness of my floors, it takes less than 4 minutes for me to ready the dining room for cleaning (12 chairs, 2 oriental carpets to move) and less than a minute to check other rooms for cords, dropped items, etc. Then it takes the bot about 30 to 45 minutes for each of the separate areas. During its cleaning time I almost never need to do anything related to the cleaning process. I do clean the dust bin every time I clean, a process that takes only seconds. About once a month I clean the dust trap on the bot itself. That process can take anywhere from 2 minutes to 5 minutes depending on what is there. If the bot picks up a straw or paper clip, more stuff gets stuck to that obstruction and the lint can pile up. At any rate, I spend considerably less time on this process than I would spend cleaning with a vacuum (which has its own quirks) and the bot is actually more thorough than I would be, spending about 2 to 3 times as long in actual cleaning than I would. Time spent cleaning is important. The bot moves slowly enough to give the suction time to be effective, also slowly enough that when it bumps into furniture legs it does no damage. Also, in 4 months it has paid for itself, compared to the amount the housekeeping service would have charged. Of course, it does not dust. Too bad. My house always looks presentable, I spend less than an hour in actual floor maintenance time but the floors always have that just cleaned look.
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Badger B
Greater than one weekWe have 3 dogs and there was hair in corners and along the edge of the wall constantly, and they would also track dirt in all the time. It always looked like the house was dirty unless you vacuumed everyday. The robot manages to keep the entire place looking decent. It actually improved our mood because youre not coming home to piles of hair and dirt poking out of the corners. We have 1400 sq ft on the main floor where the robot is and we empty the main cannister about once every week or two. The robot returns to empty about 3-4 times during its cleaning cycle (set to extra emptying due to dog hair). I would not like the regular robot that doesnt have the cannister, it would likely not do the job for us. It takes about 2-3 hrs to do the entire floor including returning to base to charge when needed. Now for the slight negatives: 1. It tends to get a little stuck every few days on our dog beds sometimes although its nice that it can actually climb onto them and clean them too usually (theyre the giant pillow type not mattress or walled type). 2. This version has a brush roller, I wish I had known about/seen the rubber roller as the brush does pick up the hair quite a bit, but I tend to only have to clean it out once a week or so. 3. The cleaning pattern seems a little non optimal and it sometimes tends to go over the same area multiple times. 4. Tends to close doors behind it so it can get stuck in a room, especially if the door is slightly balanced such that it closes easily, not sure what any robot could do about this. Weve tied back the doors it happens to the most. Wish list: 1. Ability to see the robots location on the map it creates on your phone. To find the robot you can use the app and it will make noise so its not imperative, and if it stops for some reason it sends a notification. 2. Ability for the robot to detect that it is stuck in a room and send a notification before it gets low on battery. 3. Replacement brush with the rubber brushes (might be able to havent really checked yet).
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Tanner Sethna
> 3 daySo I’ve had this vacuum for near a month now. This is my first robot vacuum. I can say without a doubt that I’m truly impressed. It 100% deserves the #1 Best Seller spot for robot vacuums. Although, it DOES have its CONS. Let’s get the cons out of the way. Let me preface, I have a mainly hardwood house, and it EXCELS, on hardwood, gets basically everything. Although, we have this really thick shag carpet in the living room, that the shark does not like. Sometimes I can rub my fingers through the carpet and feel little tiny crumbs or something, BUT; on the app, you can turn on the max suction setting which helps it a lot. Sometimes gets lost, and the map takes FOREVER to create on the app. Basically how it works is that after so many cleans, the Shark will have a map of your house memorized. I have been running it quite literally everyday for this past month, two months. Still no progress on the map progression. So I have no clue if it’s just me changing things around In the house or what but I really wish I could get that feature to work. *You can get around this by simply picking the vacuum up and bringing it to the room you want cleaned, start off at a corner, and press the clean button* Now the pros!, when I tell you that this vacuum literally gets everything, I am not lying. I empty it maybe every two weeks and there’s always big noice clumps of dust, hair, crumbs, etc. it truly is a phenomenal machine. Like the title says, it self empties, which is so freaking cool! I’m an extremely lazy person and good Lord that is so clutch to have. Anyways I hoped this help somebody at some point! Thanks Shark!
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Roy
06-06-2025I wanted to write this review for any other pet owners. My wife and I have 3 dogs and a cat. We have also tried two other styles of robot vacuum cleaner. The first was a bog standard one that used a roller with brushes, etc. It was CONSTANTLY getting tangled up with hair and in the end the roller socket was damaged and I could not find a replacement part for it. The second bot was a deebot vacuum with no roller what so ever. It was a pure suction based vacuum for non-carpeted flooring. It worked great with one catch. We had to go around after it and pick up hairballs that it would leave everywhere. Otherwise it was great. If we had ran it daily I think it would have minimized the hair balls, but one of our dogs would attack it went near her. This vacuum does use a roller, but it robot itself is not as loud as the pure vacuum one. However when it docks and the base station activates to suck out the robots cartridge, it does get a little on the loud side. But its a vacuum and that it is very short lived. After owning it for two weeks I can say that I empty the base station tank about twice a week, and ive only felt that I needed to clean the roller once, as some rather long strands of my wives hair. This thing has been exactly what I was looking for. The scheduling is easy and the app is function and straight forward. I have yet to be able to see the map that its supposed to be building, but the vacuum gets all the places. I will say though that like any robot vacuum you will still need to clean the corners of the rooms.
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ℳ
> 3 dayThis Shark robot vacuum is a game changer and I love it! When I come home the last thing I feel like doing is vacuuming and this vac runs while Im away. My place remains clean despite the efforts of my two cats. Ive had this vac for nearly a year and Ive been regularly cleaning and maintaining its removable parts on a weekly basis. It keeps my place clean and vacuums in a nice predicable path, hardly ever getting trapped in a room or on a rug. I notice today however that theres oxidative growth over both charging plates. For the past few months Ive noticed that the vacuum cleaner will turn itself on at night in order to re-adjust itself on the charging base. I wonder if this new behavior is due to the corrosion. I will contact Shark and post updates here. Other than that, I have no issues and I love this vac.
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true reviews
> 3 dayTo start with the straightforward stuff, it is a fantastic product for those looking for something simple to keep their rooms clean when they cannot do this. I would not recommend it for super heavy cleaning of tons and tons of fur if you have a husky or another large shedder. I do not have any pets, so this was fine with me. I use it in my basement because it gets pretty dusty down there fairly quickly. It keeps it very clean, especially from all the debris knocked off of shoes. The app was, at first, minimal and did not provide much control over the robot. But they just recently released an update that shows a more clean interface, and it allows you to pause the robot if there’s an issue. Before there was no pause button, so it would be difficult to resume it when the robot would get stuck in a situation. It definitely takes more than a few runs to learn your room and to stop running into things. I have watched it slowly grasp where everything is, and it has finally stopped running into problems as much. It used to get stuck under my computer chair, but now it recognizes it and completely ignores it. It does an excellent job of cleaning dust, debris, and even little critters. There are 3 different modes to choose from when it comes to suction strength: • Eco mode is suitable for light cleaning around the rooms if you want to save the battery and such. • Normal mode works fine if you are doing a regular clean. I mainly use this mode because it cleans the best while reaching all rooms without running out of battery. • Max mode will cause it to lose battery much quicker, but it will clean at the maximum suction. This mode is excellent for these types of situations. However, I would not recommend using this mode if the area you are cleaning is large in size.
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Eva Lamont
> 3 dayFirst. I love this little robot. I’ve named her Rosie. She vacuums dust, sand and dog hair wonderfully and without any fuss. I schedule her to vacuum every morning since I have 3 dogs and a lot of dog hair. Second… I hate this robot. I thought the sensors were upgraded to detect dog poop. This was a selling point for me since I have dogs that sometimes have accidents and I’ve heard horror stories. Now I have a horror story if my own. Now, trust me that I didn’t put poop somewhere to test out the sensors bc I absolutely did not but here we are. An hour later after cleaning poo from my beloved robot vacuum… from every tread of both very nice wheels, every crevice and screw on the underside of my wonderful household helper. I still have to deep clean EVERY FLOOR she vacuumed AFTER she vacuumed poo bc of course the poo was in the first room. I am filled with rage that has fueled me to write this pleasant review about poo sensors on my robot vacuum not working. Also… in case of these incidents, I feel like the entire bottom of the vacuum should be easier to clean. It was a nightmare to get it all.
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bbzippo
> 3 dayI got it at a large discount and I like the self-emptying feature, so 3 stars. The cleaning performance and coverage are OK, about the same as my 1st generation roomba. The smart features are designed terribly. The creepy eye with an internet connection is a privacy concern and is useless for mapping. Why do you try to map walls while its so much easier to map the working area? You could use cheap ultrasonic radars for that. That would also allow to discover obstacles without bumping into or climbing onto them. When it tries to run over my bare foot, that actually hurts a bit. The map is not utilized for route optimization: robot keeps bumping into walls and ignoring doorways even after it has mapped out the room. It wastes battery while doing that. The docking algorithm is ridiculous - docking can take up to 3 minutes. It cannot climb the raised front edge of its own docking mat.