Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

All I have to say is it’s worth every single penny! I would absolutely buy again!

I am rating this vacuum based off of what id expect from a robot vacuum. First- this is a robot vacuum and cant replace a good, regular, stand up, more powerful vacuum cleaner. I would recommend to use this as a helper in between a good deep clean when you vacuum weekly. As far as picking up hair - it doesnt do as great of a job as my Dyson Ball Animal Hair Vacuum, but for a robot vacuum it is pretty dang awesome. It does a wonderful job at getting up the hair that my Golden sheds in between my deeper vauuming sessions. I do have to clean out the dust pan and bristles every now and then to help prevent the hair from getting stuck. However, you have to do this with regular vacuums anyway. Suction Power - i wouldnt say it is as great as a regular vacuum cleaner, but it does a great job for it being the size that it is. It picks up pretty great. overall im very happy with the current cleanliness. Other good points - easy to set up - easy to use app - makes map of the house it cleans so you can ask it to clean specific parts of the house - has a self empty feature. I can just pick up the canister and go empty it directly into the trash can. Cons - can be a bit annoying to let it run if youre home, it could get under your feet - loud when emptying the contents / running. BUT quieter than a normal vacuum - Not super suitable for smaller homes. our townhouse is a bit small but it works pretty decent.

Started to make a loud noise after using it about 5 times. Looked online and followed possible resolutions to clean out dust bin, check wheels etc., but, did not correct problem. I was satisfied with performance until this occurred.

Great vacuum, east set up and use. I did have issues with installing the app and never got that cleared up, but works fine without it. It is a bit noisy and bangs into things…I like to have it clean when I’m gone. It doesn’t get stuck or get tied up into cords. It does a thorough job and cleans my 1600 sq for house on one charge! I love that it returns itself to the base and self empties!! Great purchase really

I wanted to write this review for any other pet owners. My wife and I have 3 dogs and a cat. We have also tried two other styles of robot vacuum cleaner. The first was a bog standard one that used a roller with brushes, etc. It was CONSTANTLY getting tangled up with hair and in the end the roller socket was damaged and I could not find a replacement part for it. The second bot was a deebot vacuum with no roller what so ever. It was a pure suction based vacuum for non-carpeted flooring. It worked great with one catch. We had to go around after it and pick up hairballs that it would leave everywhere. Otherwise it was great. If we had ran it daily I think it would have minimized the hair balls, but one of our dogs would attack it went near her. This vacuum does use a roller, but it robot itself is not as loud as the pure vacuum one. However when it docks and the base station activates to suck out the robots cartridge, it does get a little on the loud side. But its a vacuum and that it is very short lived. After owning it for two weeks I can say that I empty the base station tank about twice a week, and ive only felt that I needed to clean the roller once, as some rather long strands of my wives hair. This thing has been exactly what I was looking for. The scheduling is easy and the app is function and straight forward. I have yet to be able to see the map that its supposed to be building, but the vacuum gets all the places. I will say though that like any robot vacuum you will still need to clean the corners of the rooms.

It vacuumed well and keeps the pet hair off the floor and empties itself which is awesome, but it does not care about the schedule I set on the app, it will cut on in the middle of the night. It also does not seem to care about the nogo zone I set, it’s goes into the no clean zone everyday. Also if I tell it to return to dock from the app, it doesn’t and just finishes vacuuming

Our Shark robot arrived and it was well packaged but the boundary strips were missing. A call to Shark for the strips was frustrating to say the least. I had to jump through hoops to prove my purchase, including making a video of all the parts and the box that it came in and the Amazon box as well. Seriously? They failed to include everything and then I have to go through this to get the strips? I suppose I should be grateful because initially they said they couldn’t send them to me at all, but when I made my dissatisfaction very clear, they had a change of heart. Also, the representative had very broken English, and was hard to understand. Shark, you can do better for your customers. As for the robot itself, it’s just OK. I purchased it because it doesn’t need dust bags. That was a big plus for me. It’s a bit of a problem that there has to be enough light in the rooms. Otherwise the vacuum can’t see. I have a laundry room with an automatic shut off for the light so it won’t go in there unless I put a lamp in there. It also skipped one other room and I don’t know why because it’s well lit. It does all the other rooms but in a crazy scattered way. It will do one room a third of the way, leave to work on something else and then go back and charge for 2 1/2 hours. Then it comes out, rides around over areas it’s already done, finishes the room it didn’t finish before and then goes over other areas that it already did. It gets totally confused and finally I have to manually dock it. It just doesn’t know when to quit. In the end, it does get most of what I need so I’m keeping it but I prefer my iHome Nova robot that I have on the second floor.

So I’ve had this vacuum for near a month now. This is my first robot vacuum. I can say without a doubt that I’m truly impressed. It 100% deserves the #1 Best Seller spot for robot vacuums. Although, it DOES have its CONS. Let’s get the cons out of the way. Let me preface, I have a mainly hardwood house, and it EXCELS, on hardwood, gets basically everything. Although, we have this really thick shag carpet in the living room, that the shark does not like. Sometimes I can rub my fingers through the carpet and feel little tiny crumbs or something, BUT; on the app, you can turn on the max suction setting which helps it a lot. Sometimes gets lost, and the map takes FOREVER to create on the app. Basically how it works is that after so many cleans, the Shark will have a map of your house memorized. I have been running it quite literally everyday for this past month, two months. Still no progress on the map progression. So I have no clue if it’s just me changing things around In the house or what but I really wish I could get that feature to work. *You can get around this by simply picking the vacuum up and bringing it to the room you want cleaned, start off at a corner, and press the clean button* Now the pros!, when I tell you that this vacuum literally gets everything, I am not lying. I empty it maybe every two weeks and there’s always big noice clumps of dust, hair, crumbs, etc. it truly is a phenomenal machine. Like the title says, it self empties, which is so freaking cool! I’m an extremely lazy person and good Lord that is so clutch to have. Anyways I hoped this help somebody at some point! Thanks Shark!

We have 3 dogs and there was hair in corners and along the edge of the wall constantly, and they would also track dirt in all the time. It always looked like the house was dirty unless you vacuumed everyday. The robot manages to keep the entire place looking decent. It actually improved our mood because youre not coming home to piles of hair and dirt poking out of the corners. We have 1400 sq ft on the main floor where the robot is and we empty the main cannister about once every week or two. The robot returns to empty about 3-4 times during its cleaning cycle (set to extra emptying due to dog hair). I would not like the regular robot that doesnt have the cannister, it would likely not do the job for us. It takes about 2-3 hrs to do the entire floor including returning to base to charge when needed. Now for the slight negatives: 1. It tends to get a little stuck every few days on our dog beds sometimes although its nice that it can actually climb onto them and clean them too usually (theyre the giant pillow type not mattress or walled type). 2. This version has a brush roller, I wish I had known about/seen the rubber roller as the brush does pick up the hair quite a bit, but I tend to only have to clean it out once a week or so. 3. The cleaning pattern seems a little non optimal and it sometimes tends to go over the same area multiple times. 4. Tends to close doors behind it so it can get stuck in a room, especially if the door is slightly balanced such that it closes easily, not sure what any robot could do about this. Weve tied back the doors it happens to the most. Wish list: 1. Ability to see the robots location on the map it creates on your phone. To find the robot you can use the app and it will make noise so its not imperative, and if it stops for some reason it sends a notification. 2. Ability for the robot to detect that it is stuck in a room and send a notification before it gets low on battery. 3. Replacement brush with the rubber brushes (might be able to havent really checked yet).

So this is really two reviews. One of the vacuum itself, the second of the management software. Vacuum/Robot: The vacuum seems to run great. It picks up well, doesnt get lost, its navigation seems to work well and the ability to clean a given room is nice when it has the map (more on this in software). It fairly consistently returns to empty at the base (I set it to empty every half hour when vacuuming, it mostly does that). They mechanics of the empty works pretty well, sometimes it gets stuck on larger debris (IE dried pasta the kids dropped, bottle caps, etc.) and errors out but thats only happened twice I think. I dont have any stairs in the area of the floor that it runs on, so I assume the stair sensor would work. Overall the vacuum/robot work as well as the software lets it from my experience. Software: Heres the Achilles heel of the system. So far the software from Shark sucks, and not like you want a vacuum to suck. I have a fairly heavily integrated automated home, lots of smart lights, a Roomba on a different floor, lots of google nest mini speakers. Im a cloud engineer by trade so I know my software and network integrations well, so this isnt really a user issue with the software. So far the software seems to log you out of the app about every 3-5 days. When it does this you have about a 25-30% chance that your map, settings, schedule and the rest is there, you just have to log in and youre good to go again. Theres also about a 25% chance that your map, or schedule or both has been lost. This means your room assignments could be gone, your vacuum may not know its schedule to run, and youd have to reset up these items. Then theres about a 45-50% chance that your robot had been completely lost, and you have to re-add it and set it up from scratch again. Shark consistently says an update will be pushed, and to wait 48 hours to see if the issues are resolved, but since it happens every few days its almost like the updates are causing this, or they arent really performing any updates and are just trying to get you off the phone. So long and short, top marks on the robot itself, and the self empty base. Theyre great. Good marks for functionality and setup in the software, you can name rooms, keep out zones, set schedules, alerting, maps, etc. ZERO MARKS for stability. I hate that about once to twice a week I am resetting my robot in some way, either completely re-adding it to the application and wireless, reconfiguring the schedule, redrawing the map, or noticing its missed its schedule and having to find out why THIS time. Ive owned it for just under a month (Dec 3 purchase Dec 30th review 2021) so far and Im not really happy, I hope Shark fixes the stability issues, because then it would be a great system, as it is its meh at best. So much potential taken down by buggy inconsistent software.