Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

I am rating this vacuum based off of what id expect from a robot vacuum. First- this is a robot vacuum and cant replace a good, regular, stand up, more powerful vacuum cleaner. I would recommend to use this as a helper in between a good deep clean when you vacuum weekly. As far as picking up hair - it doesnt do as great of a job as my Dyson Ball Animal Hair Vacuum, but for a robot vacuum it is pretty dang awesome. It does a wonderful job at getting up the hair that my Golden sheds in between my deeper vauuming sessions. I do have to clean out the dust pan and bristles every now and then to help prevent the hair from getting stuck. However, you have to do this with regular vacuums anyway. Suction Power - i wouldnt say it is as great as a regular vacuum cleaner, but it does a great job for it being the size that it is. It picks up pretty great. overall im very happy with the current cleanliness. Other good points - easy to set up - easy to use app - makes map of the house it cleans so you can ask it to clean specific parts of the house - has a self empty feature. I can just pick up the canister and go empty it directly into the trash can. Cons - can be a bit annoying to let it run if youre home, it could get under your feet - loud when emptying the contents / running. BUT quieter than a normal vacuum - Not super suitable for smaller homes. our townhouse is a bit small but it works pretty decent.

Love that I finally broke down and bought this. So good for pet hair and easy to clean out. Easy to program a schedule.

Does the job but does get lost from time to time and dies somewhere in the house which is a pain.

It vacuumed well and keeps the pet hair off the floor and empties itself which is awesome, but it does not care about the schedule I set on the app, it will cut on in the middle of the night. It also does not seem to care about the nogo zone I set, it’s goes into the no clean zone everyday. Also if I tell it to return to dock from the app, it doesn’t and just finishes vacuuming

To start with the straightforward stuff, it is a fantastic product for those looking for something simple to keep their rooms clean when they cannot do this. I would not recommend it for super heavy cleaning of tons and tons of fur if you have a husky or another large shedder. I do not have any pets, so this was fine with me. I use it in my basement because it gets pretty dusty down there fairly quickly. It keeps it very clean, especially from all the debris knocked off of shoes. The app was, at first, minimal and did not provide much control over the robot. But they just recently released an update that shows a more clean interface, and it allows you to pause the robot if there’s an issue. Before there was no pause button, so it would be difficult to resume it when the robot would get stuck in a situation. It definitely takes more than a few runs to learn your room and to stop running into things. I have watched it slowly grasp where everything is, and it has finally stopped running into problems as much. It used to get stuck under my computer chair, but now it recognizes it and completely ignores it. It does an excellent job of cleaning dust, debris, and even little critters. There are 3 different modes to choose from when it comes to suction strength: • Eco mode is suitable for light cleaning around the rooms if you want to save the battery and such. • Normal mode works fine if you are doing a regular clean. I mainly use this mode because it cleans the best while reaching all rooms without running out of battery. • Max mode will cause it to lose battery much quicker, but it will clean at the maximum suction. This mode is excellent for these types of situations. However, I would not recommend using this mode if the area you are cleaning is large in size.

Worth every penny. I have a parrot, and I bought this so I didn’t have to sweep under her cage daily. This little robot thoroughly cleans the hard floors as well as the carpets and rugs in my entire 2b/2ba apartment. The only places it didn’t get really well are odd corners and in front of the stove (which sticks out a little). I watched it clean the entire apartment for almost an hour in amazed wonder, occasionally moving things out of its way. I would recommend to pick any items up off of the floor, push in dining table chairs, and pick up small rugs (I shook mine out directly onto the kitchen and bathroom floors). I am incredibly impressed with this unit, and would recommend this purchase for anyone who does not have fur pets. It might be able to handle a fur home, but since I have a feather home I couldn’t say if it would work well for that.

We have 3 dogs and there was hair in corners and along the edge of the wall constantly, and they would also track dirt in all the time. It always looked like the house was dirty unless you vacuumed everyday. The robot manages to keep the entire place looking decent. It actually improved our mood because youre not coming home to piles of hair and dirt poking out of the corners. We have 1400 sq ft on the main floor where the robot is and we empty the main cannister about once every week or two. The robot returns to empty about 3-4 times during its cleaning cycle (set to extra emptying due to dog hair). I would not like the regular robot that doesnt have the cannister, it would likely not do the job for us. It takes about 2-3 hrs to do the entire floor including returning to base to charge when needed. Now for the slight negatives: 1. It tends to get a little stuck every few days on our dog beds sometimes although its nice that it can actually climb onto them and clean them too usually (theyre the giant pillow type not mattress or walled type). 2. This version has a brush roller, I wish I had known about/seen the rubber roller as the brush does pick up the hair quite a bit, but I tend to only have to clean it out once a week or so. 3. The cleaning pattern seems a little non optimal and it sometimes tends to go over the same area multiple times. 4. Tends to close doors behind it so it can get stuck in a room, especially if the door is slightly balanced such that it closes easily, not sure what any robot could do about this. Weve tied back the doors it happens to the most. Wish list: 1. Ability to see the robots location on the map it creates on your phone. To find the robot you can use the app and it will make noise so its not imperative, and if it stops for some reason it sends a notification. 2. Ability for the robot to detect that it is stuck in a room and send a notification before it gets low on battery. 3. Replacement brush with the rubber brushes (might be able to havent really checked yet).

I cannot believe how much I adore this vacuum. I have 4 dogs and live on a farm. Vacuuming is a daily chore and I haven’t had to do anything since this thing arrived. Set up was easy. It runs daily and I empty weekly. Easy and so efficient!!

I previously had less expensive robot vacuum of another brand and it worked well for about a year until the pets killed it out of curiosity. I went about 6 months without it but definitely missed it with 2 dogs and 2 cats inside. I had major rotator cuff surgery some months back and vacuuming still irritates my shoulder so I went to looking for another robot vacuum to help. I settled on this one and love it! I run it at least once a day throughout the house common areas about half standard carpet and half LVP flooring. My house is large so it runs quite a bit. The battery charge can all the areas in one charge and I have it set to automatically return to station to empty when it gets full then it return vacuuming. It picks up pretty well and makes it much easier to keep carpets clean. I still vacuum weekly with my corded shark upright because cordless vacuums don’t have the power corded do but sure make life easier. This little guy picks up everything from flour to cat food, it’s low profile enables it to reach under cabinets and into corners and it’s pretty good at emptying its canister but sometimes will let you know it needs help and you have to manually emptying out the canister but overall it works great !

I have some experience with robot vacuums, from an old roomba shop vacuum cleaner, to a recent Samsung robot vacuum. I lost my Samsung to the Marshall fire, so purchased this Shark robot vacuum to replace it. My wife & I had a Shark stick vacuum that we loved, so we thought to give the Shark 911S EZ a try. It cost only $299 at the time I bought it ~25 days ago. First, the good: The ability of the robot to return to the base and recharge, AND empty its (tiny) dustbin into the base stations dust bin is fantastic. I used the app to program the Shark robot to clean every day at 13h00, so the tiny dustbin doesnt over fill. (If you only vacuum once per week, the robots dustbin might choke before returning to evacuate contents to the base?) The app will actually develop a floor map of where the robot has cleaned. Tech support is available and the agents speak understandable English....but see below. Second, the bad: The software that drives this unit AV911S EZ appears to be glitchy. Ive made 5 phone calls for tech support in 25 days, spending well over 4 hours trying to get the robot to operate as designed. It was quite time consuming to get the robot, my wifi, and the app to communicate. I paid $299 for my model, which has the docking station and attempts to clean in a logical pattern as it builds up a map of your floor plan. This model does not have the AI (Artificial Intelligence) that some very similar Shark models have. This is VERY IMPORTANT, because when you set up the software, the app will ask to choose between AI model and non-AI model. They both have the same docking station, so do not go by the picture on the screen, just remember that AV911S EZ is not AI, so choose No. [Initially the robot would not return to its base. The tech support agent instructed me to delete everything and start from scratch. As the agent guided me through the set up, the question about AI came up and this 2nd time I choose no instead of yes. The end result was that the robot was able to return to its docking base.] There was still difficulty in pairing the app, the wifi, and the robot. By the statements made by the agent, I gathered that this is a glitchy process that must be repeated until it works. I wont recount the few hours of frustration when the robot would simply run out its battery and stall, as these may have been due to an incorrect set up. If you buy this unit, do yourself a favor and have the agent talk you through the initial set up of the software....there are several places where even a tech-savvy consumer is forced to guess what to do. Once the robot was paired over wifi with the app, I was able to set a daily cleaning schedule. The robot has rather weak suction compared to my previous Samsung robot, but as the Shark cleans every day, I think it gets a fair amount of dirt. Dont expect miracles: If you run an AC-powered floor vacuum over the rug after a pass by Shark robot, dont be surprised to see a HUGE amount of dirt in the dust cup of the AC vacuum. Its hard to objectively compare vacuum efficiency, but I can say that Shark robot picks up only half as much dirt as the Samsung robot (my previous model is no longer for sale, or I would have bought it again.) But... the large dust cup on the Samsung had to be emptied after every cleaning, whereas the Shark returns to its dock and transfers dust/dirt to the base station. Another bad point: The Shark needs a lot of attention. Several times during the past few days it has given an stopped cleaning with an app error message that its cliff sensors are blocked. I followed the cleaning instructions and see no dirt on the cliff sensors of this nearly-new unit. Another error message is that Robots bumper got stuck while trying to clean. Instructions are to clean the bumper and make sure it moves freely in and out. I see no evidence of obstruction in the bumper. I believe that these are software glitches. Ive spoken to the agents about software issues, asking whether these glitches will be fixed, and when. They seem to understand that the software that drives the AV911S EZ requires a lot of attention. They do not criticize their own product, but they thinly disguise the need to call in for tech help frequently. They urge me not to return the product to Amazon, but to file warranty claims. Im not willing to rely on the warranty. Why dont I trust the warranty? Because if the software is buggy and Shark doesnt intend to fix it, I would spend lots of time working with Shark tech support, until the time I spend far exceeds the time I wouldve spent vacuuming manually! Yes, the agents are patient and helpful. But at least three times theyve told me to uninstall everything and reinstall. This is quite time-consuming. My Shark model was significantly less expensive ($299) than the same model now (25 days later)... Now it is $420. Is this the same model, or is it updated? Who can say? I ask these questions but cannot get answers. Speaking to the point of excessive time: This Shark Robot saves time by emptying its dust bin into the base every time robot returns to the base. The robot requires you to keep your house neater than you might have in the past, as stray objects will interfere with the robots path--a blessing in disguise. But....I realize that in the month Ive owned the robot, Ive spent more time futzing with it than I would have spent simply vacuuming the floor and rugs!!! I love gadgets, and robot vacuums are cool, but I really want it the robot to SAVE me time. I am probably going to return this within the 30-day grace period because I dont want to be stuck with a product that may not ever be able to work properly. I would keep it if I had assurance that software bugs were being fixed, but it is not possible to determine this. Today, a decent product is not enough; everything seems to be software driven. If the software is problematic, the whole product becomes problematic.