Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

UPDATED 7.13.2022: About 4 months ago, my Shark deleted the map it made of my house. Thats what it uses to efficiently clean the house and it lets you design No Vaccuum Zones such as under your table where it gets lost for hours trying to navigate chair legs, or where that rug is that is really plush and prevents the robot from getting up onto it. Anyway, Ive remapped and re-set up my rooms and no-go zones multiple times only for the app to delete them again. Ive read online that its a very common problem, but good luck getting anyone in Support to look at it. Without this functionality, its just another dumb robot. Dont waste your time buying it for the Mapping functionality. _________________________________________________________________________ Ive been rocking at Roombak 699 for many years. Three batteries, countless brushes, and a new dustbin lever later, and I knew it was time for an upgrade. I purchased this Shark unit, not really knowing what to expect. I should have done this a long time ago. Lets start with the obvious: - The Shark unit has a predictable cleaning pattern. Once it has run several times, itll create a decent map of your house. Youll want to go in and create rooms or zones so you can tell it where you want it to clean (or dont). You can also create no go zones without having to stick those infrared, battery powered units all over the place. Once this is all set up, this unit will clean your house--taking as long as it takes. For my house, that usually means going back to the home unit to dump its collector a couple of times. Every now and then, it needs to recharge. Roomba didnt do that. It would zig and zag back and forth until it ultimately just lost charge and maybe it cleaned everything, but probably not. - My Roomba was really loud. So loud, you couldnt work or watch TV or carry on a conversation with it running. My kids even asked me not to run it at night because it woke them up (and it was downstairs and they were upstairs). The Shark unit is at least half as quiet so we dont mind running it when were all here working or just putzing around. - How well does it clean? Maybe not as well, but that is made up for by the fact that it can climb over rugs and clean the entire house in one day versus maybe it takes 2-3 days with the Roomba and it gets stuck on half a dozen things, including cliffs that arent cliffs. We have a mix of hard floors and fairly thick-pile carpet. If youre wondering if its worth saving a few hundred dollars on a Shark and trying it out, you should go for it. Im glad I did.

First time with a robot vac. Did research and read all reviews, pros and cons and decided this was best for price. Ran for first time today and here are initial observations. Will update as I use it more. 1) this is not a plug and play item. I did have to spend time going around the house taping down extension cords, moving small items that can get knocked over, and marking where certain items of furniture are because apparently if an item moves from location it was at when robot mapped area it will get confused ( there were several reviews that mentioned that as an issue so I just went ahead and marked items that tend to be moved like a coffee table, and chairs (I used little pieces of a tape called “ gaffer tape” which is excellent because it holds well but doesn’t leave ANY residue when removed. Available on Amazon. 2) the model number used on amazon for this item is NOT the same as the model number on the robot, important because when calling tech support if you give this model # they don’t know what you’re talking about. 3) Had no problems setting up and connecting to wifi. 4) ran it on ECO mode because some of the reviews said it was better while it’s still mapping the house -will map it faster because battery lasts longer. I HAVE PETS therefore endless hair and debris and was impressed with suction at the ECO level which is the least strong suction setting. I Won’t try the other two modes until robot finished mapping. 5) there were a couple of areas where it got stuck but after a min or two it found its way out on its own, probably best not to help it unless it’s stuck for more time 6) it lasted 2 hrs and had to return to dock to empty itself twice (2nd time there was an issue described below. at times it seemed it wasn’t going to find its way back to dock but it did. 7) when it went through living room it missed area between sofa and coffee table, however, after doing the kitchen it went back to living room and found the missed area. 8) TWO BIG CONS: the previous model RV1000AE (apparently the one I bought is pretty new as of DEC 2020) has a SELF CLEANING BRUSH which is supposed to prevent long human hair wrap around the brush as was a feature I really wanted because this household has long haired humans , this model DOES NOT come with that. It has what they call a multi surface brush which is basically a regular bristle brush where my long hair got tangled and i had to tear, cut it off brush. Big bummer. ACCORDING to tech support one cannot buy the self cleaning brush to attach to this model. You would think Shark would make the bots so you could switch brushes if you wanted. Also, in the first 2 hr run an error message to empty the dust bin in the robot ( not the base) came up. While the bot and bristle brush did a great job of scraping the pet hair off the carpet, it bunched up in the dust bin and the base was not able to suck it up the 2nd time, I had to manually empty robot dust bin. Big bummer. 9) You need BOUNDARY STRIPS to keep bot out of areas you don’t want it. This model DOES NOT COME WITH THEM, whereas the previous model does. Chintzy move by Shark. OVERALL I am happy with it. I hope the problem with the dust bin clogging to the point of not self emptying will resolve itself after continuous use. I have both carpet and hardwood floors ( on which I have area rugs) and it has no problem transitioning from one to the other. Even though it’s not perfect I can now have a daily vacuuming of my house without me having to do it (I have a very bad back and knees and there is no way I could vacuum every day). As the bot is not finished mapping I haven’t tried any of the APP features-scheduling or picking a specific room to clean— I’m hoping the APP will work well because that was one of the major complaints I read in all the reviews.....the reviews I read were for the previous model because at time of purchase there was only one review for this model. As of now worth the money, it was on sale for $499 when I bought it. 12/25 update. On original review I had given it only 3 stars, now I give it 5. One of the CONS mentioned previously seems to have resolved, running it every day means less pet hair and debris so the dust bin on bot has not clogged again. still have to check brush for tangled human hair and rip/cut it off but I have to do that with normal vacs so I can live with it. Bot finished mapping house after 4.6 hrs of running ( a lot faster than what reviews had complained about). IMPORTANT, it is best to have the “CHARGE N RESUME feature on while mapping if big house, mine is 1900 sq ft, so it completes map faster. This feature does not mean the bot will re start vacuuming after it charges, it just means it will resume in area where it stopped. Final floor plan was pretty darn accurate (lot of negative reviews about the mapping being inaccurate), also found it relatively easy to create rooms. Have an iPhone 11, don’t know if type of phone was the issue for those who complained about difficulty with the feature. I do wish there was an option to create CUSTOM room labels. When creating rooms I found it’s best to zoom the floor plan when creating room lines, otherwise the named room may not correspond exactly to the actual room. This feature is a must because bot only completes 80% of house on ONE charge, then have to wait 3 hrs, so if u don’t want to wait that long to get a specific room done ....... The actual run time on ECO mode is approx 1hr40mins not 2 as previously stated, and the charge time is approx 3 hrs. The dust bin gets emptied at least once during that time. Many times bot seems to be lost- it will do 1/2 living room then go to bedroom then go back to missed area in living.. not a big deal as it gets it done. BOUNDARY STRIPS- don’t know yet if the NO GO ZONE feature in APP can replace the use of strips- for big areas maybe, but I have strips around pet water bowl and I don’t think I can make that a no go zone so I don’t have to have the strips. Will experiment with that feature as I’m not thrilled about having boundary strips in certain areas. My silly dog was initially scared of the strips and wouldn’t walk over them to get to her bed. Dog doesn’t love the bot she’s a scaredy-cat so she goes outside when in use... it only took the cat 2 runs of bot before she realized it’s harmless... hope to see her riding it some day :-) .... I am still impressed about the amount of stuff this thing is sucking up on ECO mode, and it is not overly noisy.I can only assume the other 2 modes are suction beasts but probably a lot noisier and drain battery faster. Though not perfect, if one is willing to spend the time for set up and understanding it’s quirks, it is definitely worth the $$$ ...I’m very happy.

I would totally love this vacuum if we lived in a larger area. The suction is mostly great (although, when its going over the hardwoods, it leaves the debris by the rugs). Really, its one of the best robot vacuums that we have had. I appreciate that it maps the house and you can direct it to not go into certain areas. Its also great at maneuvering throughout the house. The largest issue that I have had is that I feel like I spend more time picking stuff up around the house than I would just running the vacuum myself. Overall, the vacuum works well, the suction is powerful, and it really does clean well. I recommend it for larger areas or homes, especially if you have a pet!

Bought this during a huge discount period on Amazon. Happy with the performance, but the bot will not stick to the designated schedule that we programmed in the app. It starts at the correct time, but on days that will have programmed to NOT run, or days when we DO have it programmed to run. It has a mind of its own.

We purchased this product over a year ago now. With a toddler and a big dog we were looking for a great robot vacuum. The first 6-8 months were GREAT! The vacuum ran as scheduled and our house was super clean. After about a year we noticed a serious decline in this product. Often it forgets the map, and sometimes when I log into the app is a completely different house mapped then ours. the vacuum frequently skips some rooms as well. It will avoid some furniture, but others it will continuously run into it 3-4 times in a row before moving on. It also gets stuck in an idle mode at least 2x a week. It goes around the house like it’s cleaning but doesn’t pick up anything. We clean the filter 1-2x a month since we use it so frequently, and empty the base about once a month. Overall it’s nice, but this is more of a spot clean item and isn’t reliable enough to pick up all the mess you would hope it would. We purchased it for 1/2 off, but I would NEVER pay full price

I got it at a large discount and I like the self-emptying feature, so 3 stars. The cleaning performance and coverage are OK, about the same as my 1st generation roomba. The smart features are designed terribly. The creepy eye with an internet connection is a privacy concern and is useless for mapping. Why do you try to map walls while its so much easier to map the working area? You could use cheap ultrasonic radars for that. That would also allow to discover obstacles without bumping into or climbing onto them. When it tries to run over my bare foot, that actually hurts a bit. The map is not utilized for route optimization: robot keeps bumping into walls and ignoring doorways even after it has mapped out the room. It wastes battery while doing that. The docking algorithm is ridiculous - docking can take up to 3 minutes. It cannot climb the raised front edge of its own docking mat.

Product is a cheaper iRobot, period. For half the price of the leading brand, I get half the cleaning ability. We have an iRobot and this Shark. Both clean the bottom floor and the iRobot cleans afterward. Always has more debris in its container.

Just bought our second one. I would say the only thing I dont really like about them is they have no problem running over my feet. You would think the sensor with sense the human!

I had an ilife V3 pro and my dogs (one short hair one long) killed it before we moved to a house with carpeting. I wanted a vac that could handle pets and carpet. This one does... OK. Not great, not bad. It cant do the cleaning of a full powered vac but is nice for days in between a good cleaning. It does work on carpet, not great but good. Hardwood and tile is just fine. As for the no tangle feature? I cant tell if it actually works or not as every day I get notifications that something has gone wrong and have to pull the sweeper bar out and detangle it. To me? Its worth the money, but has room for improvement. It does a great job of coverage and do love the catch bin. Battery life is good and love that if I set it to max power, it stays there. The app is easy to use, but the error messages tend to be vague. took me forever to figure out error 2 (an obstruction underneath). I thought it meant the lenses for ledges or obstacles. Instead it meant the beater bar was clogged.

It can memorize its own routes and you can micromanage which rooms you want it to do. I see mine make it’s way through a door instead of bumping around everywhere, trying to find the way inside.