Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

First time with a robot vac. Did research and read all reviews, pros and cons and decided this was best for price. Ran for first time today and here are initial observations. Will update as I use it more. 1) this is not a plug and play item. I did have to spend time going around the house taping down extension cords, moving small items that can get knocked over, and marking where certain items of furniture are because apparently if an item moves from location it was at when robot mapped area it will get confused ( there were several reviews that mentioned that as an issue so I just went ahead and marked items that tend to be moved like a coffee table, and chairs (I used little pieces of a tape called “ gaffer tape” which is excellent because it holds well but doesn’t leave ANY residue when removed. Available on Amazon. 2) the model number used on amazon for this item is NOT the same as the model number on the robot, important because when calling tech support if you give this model # they don’t know what you’re talking about. 3) Had no problems setting up and connecting to wifi. 4) ran it on ECO mode because some of the reviews said it was better while it’s still mapping the house -will map it faster because battery lasts longer. I HAVE PETS therefore endless hair and debris and was impressed with suction at the ECO level which is the least strong suction setting. I Won’t try the other two modes until robot finished mapping. 5) there were a couple of areas where it got stuck but after a min or two it found its way out on its own, probably best not to help it unless it’s stuck for more time 6) it lasted 2 hrs and had to return to dock to empty itself twice (2nd time there was an issue described below. at times it seemed it wasn’t going to find its way back to dock but it did. 7) when it went through living room it missed area between sofa and coffee table, however, after doing the kitchen it went back to living room and found the missed area. 8) TWO BIG CONS: the previous model RV1000AE (apparently the one I bought is pretty new as of DEC 2020) has a SELF CLEANING BRUSH which is supposed to prevent long human hair wrap around the brush as was a feature I really wanted because this household has long haired humans , this model DOES NOT come with that. It has what they call a multi surface brush which is basically a regular bristle brush where my long hair got tangled and i had to tear, cut it off brush. Big bummer. ACCORDING to tech support one cannot buy the self cleaning brush to attach to this model. You would think Shark would make the bots so you could switch brushes if you wanted. Also, in the first 2 hr run an error message to empty the dust bin in the robot ( not the base) came up. While the bot and bristle brush did a great job of scraping the pet hair off the carpet, it bunched up in the dust bin and the base was not able to suck it up the 2nd time, I had to manually empty robot dust bin. Big bummer. 9) You need BOUNDARY STRIPS to keep bot out of areas you don’t want it. This model DOES NOT COME WITH THEM, whereas the previous model does. Chintzy move by Shark. OVERALL I am happy with it. I hope the problem with the dust bin clogging to the point of not self emptying will resolve itself after continuous use. I have both carpet and hardwood floors ( on which I have area rugs) and it has no problem transitioning from one to the other. Even though it’s not perfect I can now have a daily vacuuming of my house without me having to do it (I have a very bad back and knees and there is no way I could vacuum every day). As the bot is not finished mapping I haven’t tried any of the APP features-scheduling or picking a specific room to clean— I’m hoping the APP will work well because that was one of the major complaints I read in all the reviews.....the reviews I read were for the previous model because at time of purchase there was only one review for this model. As of now worth the money, it was on sale for $499 when I bought it. 12/25 update. On original review I had given it only 3 stars, now I give it 5. One of the CONS mentioned previously seems to have resolved, running it every day means less pet hair and debris so the dust bin on bot has not clogged again. still have to check brush for tangled human hair and rip/cut it off but I have to do that with normal vacs so I can live with it. Bot finished mapping house after 4.6 hrs of running ( a lot faster than what reviews had complained about). IMPORTANT, it is best to have the “CHARGE N RESUME feature on while mapping if big house, mine is 1900 sq ft, so it completes map faster. This feature does not mean the bot will re start vacuuming after it charges, it just means it will resume in area where it stopped. Final floor plan was pretty darn accurate (lot of negative reviews about the mapping being inaccurate), also found it relatively easy to create rooms. Have an iPhone 11, don’t know if type of phone was the issue for those who complained about difficulty with the feature. I do wish there was an option to create CUSTOM room labels. When creating rooms I found it’s best to zoom the floor plan when creating room lines, otherwise the named room may not correspond exactly to the actual room. This feature is a must because bot only completes 80% of house on ONE charge, then have to wait 3 hrs, so if u don’t want to wait that long to get a specific room done ....... The actual run time on ECO mode is approx 1hr40mins not 2 as previously stated, and the charge time is approx 3 hrs. The dust bin gets emptied at least once during that time. Many times bot seems to be lost- it will do 1/2 living room then go to bedroom then go back to missed area in living.. not a big deal as it gets it done. BOUNDARY STRIPS- don’t know yet if the NO GO ZONE feature in APP can replace the use of strips- for big areas maybe, but I have strips around pet water bowl and I don’t think I can make that a no go zone so I don’t have to have the strips. Will experiment with that feature as I’m not thrilled about having boundary strips in certain areas. My silly dog was initially scared of the strips and wouldn’t walk over them to get to her bed. Dog doesn’t love the bot she’s a scaredy-cat so she goes outside when in use... it only took the cat 2 runs of bot before she realized it’s harmless... hope to see her riding it some day :-) .... I am still impressed about the amount of stuff this thing is sucking up on ECO mode, and it is not overly noisy.I can only assume the other 2 modes are suction beasts but probably a lot noisier and drain battery faster. Though not perfect, if one is willing to spend the time for set up and understanding it’s quirks, it is definitely worth the $$$ ...I’m very happy.

One of the main reasons we chose this product was because desciption indicated that hair would not wrap around beater bar. The pic definitely shows a great deal of hair. Product was received 3 days ago and used twice. Disappointed this feature does not work as described. With that being said, product must be deep cleaning to accumulate that much hair.

Great vacuum, east set up and use. I did have issues with installing the app and never got that cleared up, but works fine without it. It is a bit noisy and bangs into things…I like to have it clean when I’m gone. It doesn’t get stuck or get tied up into cords. It does a thorough job and cleans my 1600 sq for house on one charge! I love that it returns itself to the base and self empties!! Great purchase really

This is perfect for me. I have three cats and have always had a hard time keeping up with the floors. Now they are always clean. I got the self empty because it was on sale and Im not someone who would be able to keep up with emptying the robot every day. The fact that I run it every day is an incentive for me to keep things off the floor which helps me feel less stressed. We do not have an open concept floor plan so I wanted a robot with mapping capabilities and it does a pretty good job of cleaning the whole lower level. The only reason I gave it 4 stars is because it skips one small area of our house (that it has mapped) and Im not sure why. I just get on the app though and tell it to specifically clean that area every few days. Ive gotten notifications that its stuck while at work and have been able to send it back to base from work and start the cleaning over. We have wood floors with two rugs, one medium height and the other is a shag rug. It does fine on the medium rug and the floor but it has struggled with the shag rug here and there. Like I said, still worth it. We didnt get the self cleaning brush and have had to stop it to clear a twist tie out of the brush but that isnt a problem because its easy to do and overall its still less work than sweeping the floors every day. The auto-empty is loud but on eco-mode the vacuum isnt. The cats are wary but not as scared of it as they are of the regular vacuum. If it is on sale again next year, I will get one for the upstairs.

My Lady-Friend saw this Model on Sale for 200 Dollars off for a limited time. I had talked about getting a robot vacuum and this was the opening I was waiting for. Amazon shipped it to us and we received it without any incidents. Setup was a breeze. It is easy to assemble, and getting it onto my WIFI Network was a breeze. I had some issues until I discovered I forgot to switch my phone with the app from the 5g signal to the 2g signal (very important). Once I did that, setting up the Robot on the App was easy. I really have any complaints about the Shark Robot. It does what is advertised. It is actually cleaning our apartment as we speak. It does a good job of finding its way around without getting stuck. The only time it got stuck was when it was cleaning under our bed. I put down some of the magnetic border strips to keep it away from my surge protector and the wires around it, and it got stuck between the strips and one of the bedframe support posts. It was an easy fix, just moved the strips in more to give the robot more room to maneuver. Problem solved. So far, Im happy with my purchase. Now, the Kraken in the Room: The Suction. I think it is decent for what the Robot is. I did a good job of picking up the dirt and lint that was under our bed that we could have never gotten with our normal vacuum without moving the bed. Understand that this Robot, especially at this price point, will NEVER fully replace your standard upright vacuum. The purpose of this robot is spot cleaning and keeping a base level of cleanliness. You should still have and be using your upright for when you need true deep cleaning. In closing, this is a powerful little robot that does the job that it is advertised it will do. It is easy to set up and easy to use. If you absolutely HAVE to have a more powerful robot that does more of the deep-cleaning that youre looking for, the Roomba has a model that is around 800 bucks. Thank you, and GOOD NIGHT NOW!!!

I was skeptical about this vacuum. How could a product that is 1/3 the cost of a Roomba be as good? I have a 2,700 sq ft hours but only use the robot for the main areas. I keep the bedrooms closed as a housekeeper takes care of vacuuming those every two weeks. Most of my house is tile floors and I have three small dogs that shed very little. Ive owned a Roomba 960 for about 5 years and was constantly frustrated with it. It got stuck regularly and almost never completed a full cycle. Additionally, we would often turn it off because the noise was so obnoxious. We couldnt run it at night because of the noise and I work from home on regular Zoom calls so I couldnt run it during the day either so the only time available was to run it in the evenings and the noise was too much to deal with while trying to watch TV or even have a conversation. Finally, I had to replace the battery about 4 times and the aftermarket batteries dont work well and the Roomba batteries are seriously expensive. So....when I saw this Shark, I was skeptical of the price and quality. BUT I WAS WRONG!! THIS IS AN AMAZING PRODUCT!. It is very quiet so I can run it during the day, evening or night with no problems. It rarely gets stuck and only stops when it gets a stick my dogs bring in from the back yard stuck in the roller. Im OK with that! I now run it every day. The brushes run slower than a Roomba but there is logic to that as they do a great job of moving the debris into the path of the roller. The roller-brush (only one) is much narrower than a Roomba but because the brushes do such a good job of guiding the debris, that doesnt seem to matter. The docking station with the automatic emptying processes works incredibly well. Once the Sharks bin is full, it returns to the docking station and the vacuum (very strong) in the docking station sucks out the debris into a large cup that I only have to empty about once a week. It then goes right back to where it left off and continues its cycle. When the battery runs low, it returns to the docking station, empties the bin and charges. Once the Shark is recharged, it goes right back to where it left off again and continues the cycle. The mapping program seems to work very well and I love that the Shark uses a more logical vacuuming pattern compared to the Roomba. I honestly cant think of any negatives. I would like to be able to just pause the Shark while Im on a call instead of returning it to the station but that isnt a big deal since its so quiet. If you are looking for a good robot vacuum and dont want to shell out close to $1,000 for a similar Roomba, this is your product!

First. I love this little robot. I’ve named her Rosie. She vacuums dust, sand and dog hair wonderfully and without any fuss. I schedule her to vacuum every morning since I have 3 dogs and a lot of dog hair. Second… I hate this robot. I thought the sensors were upgraded to detect dog poop. This was a selling point for me since I have dogs that sometimes have accidents and I’ve heard horror stories. Now I have a horror story if my own. Now, trust me that I didn’t put poop somewhere to test out the sensors bc I absolutely did not but here we are. An hour later after cleaning poo from my beloved robot vacuum… from every tread of both very nice wheels, every crevice and screw on the underside of my wonderful household helper. I still have to deep clean EVERY FLOOR she vacuumed AFTER she vacuumed poo bc of course the poo was in the first room. I am filled with rage that has fueled me to write this pleasant review about poo sensors on my robot vacuum not working. Also… in case of these incidents, I feel like the entire bottom of the vacuum should be easier to clean. It was a nightmare to get it all.

To start with the straightforward stuff, it is a fantastic product for those looking for something simple to keep their rooms clean when they cannot do this. I would not recommend it for super heavy cleaning of tons and tons of fur if you have a husky or another large shedder. I do not have any pets, so this was fine with me. I use it in my basement because it gets pretty dusty down there fairly quickly. It keeps it very clean, especially from all the debris knocked off of shoes. The app was, at first, minimal and did not provide much control over the robot. But they just recently released an update that shows a more clean interface, and it allows you to pause the robot if there’s an issue. Before there was no pause button, so it would be difficult to resume it when the robot would get stuck in a situation. It definitely takes more than a few runs to learn your room and to stop running into things. I have watched it slowly grasp where everything is, and it has finally stopped running into problems as much. It used to get stuck under my computer chair, but now it recognizes it and completely ignores it. It does an excellent job of cleaning dust, debris, and even little critters. There are 3 different modes to choose from when it comes to suction strength: • Eco mode is suitable for light cleaning around the rooms if you want to save the battery and such. • Normal mode works fine if you are doing a regular clean. I mainly use this mode because it cleans the best while reaching all rooms without running out of battery. • Max mode will cause it to lose battery much quicker, but it will clean at the maximum suction. This mode is excellent for these types of situations. However, I would not recommend using this mode if the area you are cleaning is large in size.

I looked at pros and cons of many robo vacuums before deciding on this one. It cleans quite well—I’m surprised at how much it picks up! I could not go 30 days without emptying, but we do have the two shedding dogs and a fair amount of sand. My dogs have short hair. I can see how longer hair might be a problem. Even short hair can clog a bit if you don’t regularly open things up to clean out. I run mine once a day, empty every day, and have learned that I need to clean the filter and clean the inside about once a week. If you don’t have pets and live in a sandy area, you can get by with a lot less. The filter works really well—do clean it more often than recommended. My only real complaint is that the battery seems to need more charging than I’d hoped. I have had trouble getting connected to wi-fi, but I haven’t called in for help yet—that seems to be a common issue. I will look forward to setting times and doing spot cleaning once I can use the app. All told, I’m very happy with the purchase so far.

I cannot believe how much I adore this vacuum. I have 4 dogs and live on a farm. Vacuuming is a daily chore and I haven’t had to do anything since this thing arrived. Set up was easy. It runs daily and I empty weekly. Easy and so efficient!!