Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

Love it clean my floors excellently! this is my second one that I purchased one for the back part of the house and one for the bedroom and kitchen! sure takes a lot off your back when you don’t have to vacuum.

All I have to say is it’s worth every single penny! I would absolutely buy again!

A solo purpose of this purchase was because it is a bagless vacuum. After using the bagless upright vacuum a decade or two, I had no intention to keep buying and wasting those bags. So for that matter, this is the perfect auto vacuum. The downside of this is that - which I was aware of prior to the purchase - this model does not equip a sensor to detect objects. In order words, it would push a shoe around, try very hard (perhaps wasting battery power) to go over anything on its way. I forgot to turn off the scheduled cleaning while I was out of town, it ran and the cats apparently pushed a small glass bowl off the kitchen counter and spread small broken glasses, some large pieces got stuck when it did self emptying so most certainly Id certainly schedule to run while I am at home, clear the floor before the scheduled time. So if you prefer to run an auto vacuum of any kind, Id suggest that you choose the sensor to avoid the objects.

The pros: it does do a decent job of cleaning and works well on my carpet and much better on my tile. It has only gotten stuck once and sadly was under my desk. The unit has gone throughout my home (areas i want vacuumed). The unit is small enough to get under my couches, bed, and will make its way around my chairs and tables. Overall, there is value in the unit and what it can do. Wearable/Replacement parts seem to be readily available and priced reasonably. The cons: the AI/mapping is rudimentary at best. We have cars that can successfully self-drive but we cant seem to get a vacuum to map a home correctly. Ive now reset my unit 3x and tried to get a good map of my home... and to date without a strong degree of success. I get a map. The map has some areas that look like my home, but.. and esp as you get outside my open floor plan area, it seems to struggle understanding where my bedrooms, baths, office, laundry, etc are in relation to the open area. it seems to use the first 2 runs to do the initial map of your home and doesnt seem to up date the initial map much after that... if at all. After that, it just seems to clean what it mapped on those first 2 runs and doesnt really update the map after that (or so it hasnt seemed to in this case). Help resources stink. Theres not much in the literature and even less online. So, do i wait for some sort of notice that the map is complete or do i accept the initial one and it will update it as it learns more?? The unit runs for 60 minutes then docks. It doesnt matter if the battery is 15% at the end or 80%. it docks after 60 min and there doesnt seem to be any way to change this (ive been completely throughout the settings.. and again.. documentation is terrible esp within the app).Evac and resume will pause for 3 hours regardless if the battery charge is 15% (which it needs some charge) or 80% (it should just resume at this point.. but no, its going to sit for 3 hours). it does this regardless if its cleaning or if its mapping out your house. Firmware updates are pushed and cannot be requested. So, lets assume my firmware is out of date by a release or 2. I cannot download and apply it to my unit. it has to be pushed from some central server somewhere to my unit. Im not sure if my release is current or not (2020 is the date of the last update... which may be WHY the AI/mapping seems quite dated in capability). And, if this is the latest version... that would have me question the commitment by the manufacturer for this product. Overall, the unit is good. It does a fair job at cleaning and does offload the stuff it picks up into the bin which does last a while (have the 45 day bin). The unit does a really good job of avoiding getting stuck and if it vacs up something (like a toddlers sock) it will alert you to the issue. There is so much more potential with this device and it seems much of this is software/firmware related (hardware is pretty solid). Im hoping the company makes some changes to allow some more self-service, improves the mapping and AI capabilities, and releases regular updates. If not, then open this thing up to third party tools which will do this for us.

Probably should have bought a brand new one. It was amazing when it worked. But buying refurbished is always a risk.

I wanted to like the shark robot. It stopped working a little over a year and the warranty is only good for 1 year. It did an ok job. If I really wanted my floors clean, I would need to sweep and use my upright vacuum. But for ease it helped. At $500 price I would expect it to work longer than a year. I called Shark, and they offered me a 30% discount on a new vacuum.

I had an ilife V3 pro and my dogs (one short hair one long) killed it before we moved to a house with carpeting. I wanted a vac that could handle pets and carpet. This one does... OK. Not great, not bad. It cant do the cleaning of a full powered vac but is nice for days in between a good cleaning. It does work on carpet, not great but good. Hardwood and tile is just fine. As for the no tangle feature? I cant tell if it actually works or not as every day I get notifications that something has gone wrong and have to pull the sweeper bar out and detangle it. To me? Its worth the money, but has room for improvement. It does a great job of coverage and do love the catch bin. Battery life is good and love that if I set it to max power, it stays there. The app is easy to use, but the error messages tend to be vague. took me forever to figure out error 2 (an obstruction underneath). I thought it meant the lenses for ledges or obstacles. Instead it meant the beater bar was clogged.

One of the main reasons we chose this product was because desciption indicated that hair would not wrap around beater bar. The pic definitely shows a great deal of hair. Product was received 3 days ago and used twice. Disappointed this feature does not work as described. With that being said, product must be deep cleaning to accumulate that much hair.

This Shark robot vacuum is a game changer and I love it! When I come home the last thing I feel like doing is vacuuming and this vac runs while Im away. My place remains clean despite the efforts of my two cats. Ive had this vac for nearly a year and Ive been regularly cleaning and maintaining its removable parts on a weekly basis. It keeps my place clean and vacuums in a nice predicable path, hardly ever getting trapped in a room or on a rug. I notice today however that theres oxidative growth over both charging plates. For the past few months Ive noticed that the vacuum cleaner will turn itself on at night in order to re-adjust itself on the charging base. I wonder if this new behavior is due to the corrosion. I will contact Shark and post updates here. Other than that, I have no issues and I love this vac.

What a great piece of engineering. Fascinating what they’ve done with miniaturizing the drives and components, not to mention the programming. Truly impressive