I would like to start with the fact that I absolutely loved this vacuum when I first set it up and used it. The suction and overall ease of use is great. BUT. The battery life is terrible and it only lasted a few minutes.. the first time using it. Backstory: After originally taking it out of the box and setting it up, I let it charge for about an hour or two before using it. I then took it off the dock to use it for the first time and it died after a few min. I thought, ok, maybe I didn’t let it charge long enough. I put it back on the charger to charge for another 4 hours, took it off to try using it again and had the same issue. I was frustrated but wanted to give it another chance, so I detached the battery from the vacuum entirely and put it on the extra battery charging dock, made sure the charging lights showed it was charging, and let it charge up overnight and throughout the next morning (easily over 12 hours of charging). When i went to use it again today, I made sure the dustbin and everything was empty and all parts were clean and ready to go. This only made a small difference, as the battery only lasted for about 15-20 min before dying again. I didn’t even get to finish just my downstairs floors on a full charge. They are also hardwood so it’s not having to used extra sucking power like it would on carpet. I have talked to Amazon once, and the manufacturer customer service twice. Amazon wants me to return the whole thing entirely instead of issuing me a new battery like I requested - which is just a huge hassle and inconvenience-, and the manufacturer is making it as difficult as possible to just get a replacement battery sent. Overall - this has not been the best purchase experience. I love how this vacuum works and want to give it the benefit of the doubt that maybe it’s just a faulty battery, but the process of trying to get it resolved/get a battery replacement almost makes it not worth it. The battery is supposed to last at least 40 min and it doesn’t even last half of that. I can say that I used it on auto-max which does drain the battery faster, but a 15-20 min battery life is not acceptable no matter the case, auto max or not. I could get away with not using auto max on hardwood, but you have to use it on carpet (which is what I have upstairs) and you can’t even finish all of your floors in that small amount of time. I’m hoping for good news and to see a difference with a new battery once I can finally get one.

Unit works great, but when we first opened up the box the vacuum was used. There was hair in the heads and dust and dirt in the container. Sad that paid for a new unit and got a used one. Unfortunately I purchased this for my camp and did not open it until after the return period was over.

Our Dyson cordless vac recently had issues and no replacement parts seemed to fix the problem. So did some research and found this Tineco recommended by Wirecutter. Figured it was worth a try, especially since it doesnt cost as much as a Dyson! Were so shocked by how quiet it is! The first week or so of using it, we thought it wasnt on because it ran so quietly. We love the light that helps us see dirt in corners and under furniture. The dust monitor is interesting as well -- it supposedly measures the amount of dust in the area youre vacuuming to help you get a more thorough clean. Assembly was super easy, all the parts snap together well. The dust bin took a bit of finagling to figure out, but thats mainly because its different from Dysons style. The charger is also nice. You can take the battery off the main vacuum or charge it without removing it. But best of all... the switch you can flip to keep pressing the on button! My fingers rejoice, no more pain trying to press the button constantly for a long cleaning session! I do wish it had suction closer to the edges of the main vacuum attachment. I have to go back over our stairs with the detailer to get dust stuck in the corners.

Slightly heavier than my previous very basic cordless vacuum, but much more performant. Pleasing to use. A nice choice of attachments — I use a good number of them regularly. Good dock. After a few months the battery developed a defect. I registered the vacuum on Tinecos web site (the hardest thing is finding the serial number — its not the number on the battery, but rather a sticker inside the vacuum, that you can only see once you remove the dust container!). Anyhow, after registering, I sent a short video (under 20 seconds) showing the problem (the battery blinking red and not charging), and Tineco shipped me a new battery (arrived in 2-3 days), no questions asked.

This is going to sound like the most guy thing ever, but I bought this for my wife for her birthday. The back story is that our very expensive canister vacuum with the two 90 degree turns in the hose was constantly clogging with dog hair which aggravated her (me) no end. So on a whim I looked for reviews on portables that handled dog hair, and this was one of the top rated units. Getting it on sale was a bennie, however when I gave it to her I did feel like it was me getting a tie at Christmas. However, she absolutely loved it as a gift and her attitude towards cleaning now is 180 degrees better (90 + 90 for those who get the joke). Battery charging is a bit different than Im used to, as you have to plug the entire vacuum into the charger instead of just the battery, but after the 20 minutes it took me to figure that out, all is good. Cant recommend this enough if you have issues with dog hair and want a very good battery operated (read: portable) solution. I DO NOT recommend this for the car, aside from that, its great.

Bought this Tineco Pure One S11 after seeing that it earned Consumer Reports Highest Rating for Cordless Stick Vacs, to replace a Dyson V8 Cordless Stick Vac which had a failed battery after 3 years. Consumer Reports made it seem like this would be a better replacement. Pure ONE S11 is quiet, and easy to handle, but its suction is less than I wanted. Picks up dust and cat hair, but litter box litter gets spread around on the floor and I have to go over it several times to get it all. I reached out to Tineco Customer Service and they suggested trying the AutoMax Button for maximum suction; It works! Now when I hit an area of litter box gravel one push of the AutoMax Button and it goes into turbo mode and picks up everything. Its one negative feature is cleaning the canister, debris does not come out easily and usually have to remove filter by hand (a messy process) clean it and re-install. They dust bin has numerous nooks and crannies where dirt builds up, and it is hard to clean. I wish they would re-design this part. We had a Dyson V8 prior to this, and it suffered from premature battery failure. Ill not buy another Dyson, their customer service was less than stellar. Purchased a second battery for the Tineco which makes it possible to do the entire house, mostly tile floors, one charge will just about do the entire house, 1900 sqft. Consumer Reports does not at this time recommend ANY cordless stick vac, due to issues of early battery failure. But until a better product is made, this Tineco Pure ONE S11 is the best there is.

So much fun, my husband does all the vacuuming now and loves it. Best part is seeing how much dust and fur we pick up every day. Our house has never been cleaner.

This is a really nice stick vacuum. I got an extra battery but the battery life is really quite good as long as you dont use the max power mode too much. I really like the feature that shows how dirty an area is so you know where to put in the effort. We have a German Shepherd and Siberian Forest Cat and they are all-pro shedders. Tineco Pure does a great job keeping up with the hair. Using an attachment to clean one of the two provided filters is an ingenious way of thumping filters against the nearest trash can to dislodge dirt. Worth the money as long as it lasts a couple of years.

We’ve resorted to using an old bag vacuum instead of the Tineco one since the Tineco is so prone to clogging with hair and dust (2 long hair dogs, 3 cats). Since our house is mostly carpet, all of these hairs, dust, and crumbs get deep into the low-pile carpet and the Tineco struggles to get them out — mainly because it immediately gets clogged with pet and wife hair. The cleaning process is not as easy as you would hope either. There are lots of sharp edges inside the dust chamber that can be pretty uncomfortable when trying to get clogs out of the nozzle of the gun. I’ve also gotten a few clogs inside the extension tube and the carpet vacuum head itself. All of these require me to stop what I’m doing, take the vacuum apart including the head of the vacuum, remove all the dust and debris manually, and put it all back together again. I’m used to cleaning vacuums every once and awhile, but I’ve never had one that got clogged this much. The “auto-vacuum power” seems to also get confused. Sometimes it will detect the smallest thing and ramp up to full speed, sometimes I’ll vacuum up what seems like a whole bag of bread crumbs and it’ll stay at the lowest suction the entire time. Overall, I’d say this vacuum is probably *decent* if you have hard wood or low-pile carpet with pets that don’t shed… After this review I’m docking another star from the product. Personally, I wouldn’t recommend this to any of my friends and encourage them to buy something stronger instead. ——Original 4 Star Review—— When it first arrived, this vacuum would suck up anything on the first pass. After a few months of use, (cleaning up after four pets) I’ve found that, even when fully cleaned, the vacuum is struggling to pick up things in the carpet or suck up things all the way into the canister. Overall, the charging dock and attachments are amazing. It’s super easy to hang up and charge. All the attachments are easy to replace and get the hard to reach spots with ease (stairs, trim, corners).

So far I’m really liking this vacuum. It has really great suction. Great for hardwood or solid surface flooring. I couldn’t believe how much dust and hair was on my supposedly “clean” floor. Attachments are great and easy to take on and off, and they actually lock in so they don’t randomly fall out. It does come with a couple of cons… For starters. That battery is capable, but it’s definitely not the best. It drains pretty quickly if max suction is turned on. Definitely recommend a second battery. Secondly, the power brush has no height adjustments. It makes it hard to vacuum on taller area rugs or carpet. In all I’m very impressed. Impressed enough to write an Amazon review which is saying a lot coming from me.