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billverdie
Greater than one weekI am pleased with the product I have been using this for over ten years. When I purchased the product again I was unhappy that I had to wait for a cd which was not necessary all I needed was the product keycode which they had sent me in the past via an email.
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J. D. Patterson
> 3 dayWas skeptical. How could this AV program possibly equal or surpass the pricey dicey super-dooper so-called King of the net Norton 360? Well it has. Have saved money without sacrificing security. Have gotten genuine security with minimal bloat ware. Fast. Simple. Yet powerful. VERY pleased. Impressed. Buh-bye Norton. Now I am free to be skeptical of something else. Oh joy. And Webroot has already informed me that it IS compatible with Win 10. (I am now running Malwarebytes and Webroot on two PC s / Win 8.1 and can sleep like a baby)
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GearJunky
> 3 dayWebroot reminds me of AVG, but is a bit more streamlined. It does its work in the background, and seems to do it very well. I have been a life long Norton user ever since I learned PC-Dos (not ms-dos) from Peter Nortons book (I still have it). Over the past few years I have been getting more and more frustrated with Norton, and did not totally trust AVG, as it was a bit twitchy. So far I am pleased with Webroot after dumping Norton antivirus which was becoming too much work. Windows platforms are hard enough to maintain without having to deal with antivirus software that you constantly have to update and scan, and comes in to load the latest version, that then asks you to send money when your existing version still has over 300 days to go. When doing web searches, Webroot will mark each with trusted, questionable, or no markings to let you know whether or not to go there. Webroot works in the background, and will always come up when you first start your computer to let you know it is working. After many tries to get an answer from webroot, the people on Amazon finally came up with what I asked: YOU CAN USE ANY UN-USED CD IN ANY YEAR which is much like Norton. At under $20.00 for 3 PCs, I really cant find a better deal/software, and at this price, what is stopping you from giving it a try. Addendum: Have been using for 5 or 6 years now, and am very happy, but it does have a tendency to become a bit unstable during the last 30 days of the subscription; hmmmmm, I wonder why?
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Kindle Customer
> 3 dayThe updates do not come as frequently as the big names, but an excellent buy for everyday normal use.
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Uncle Mel
> 3 dayExcellent program, runs in the background. I had not used Anti-Virus protection in years, as Macintosh is relatively immune. I had recently downloaded Mac Cleaner and that is when the apparent problems began. Virtually every time I clicked while running Safari, I would get a new screen warning of a new virus infection. These screens looked official and many appeared to be actual Apple sites. I once followed the prompts and ultimately this led to a purchase screen for their advanced product. I seems that the program was loaded with issues that automatically prompted virus alerts. Webroot cleared all these issues on the first scan. I am sure other brands of virus protection work well. In the olden days - from 1987 to 2008.... I still have my first Mac SE, I used Norton software, which worked extremely well for protection, backup, etc. Since purchasing my first laptop in 2008; however, no additional protection software seemed necessary, at the time. Times have changed. I tried Trend Micro, but had download issues from the vendor, and finally requested and received a refund. After reading multiple reviews, I selected Webroot and so far, am pleased. This Webroot program offers protection at a reasonable price.
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Urbancrow
> 3 dayI have used Webroot going on five years, have had no problems except when their password manager bombed. I no longer use the password manager, all is good
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Ptrk Lpnitz
> 3 dayI purchased this product through Amazon. It saved me a trip to the store, as we were all trying to avoid crowds during the Christmas season. Webroot antivirus always scores well in reviews. We have been using Webroot for at least 8 years, and never had any issues with malware etc. My only complaint, is that the Webroot company, is always trying to get their customers to upgrade and purchase directly from them.
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Mac
> 3 dayIt works all the time. You must remove previous model soft wear.
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Susan
01-06-2025Hubby, the IT professional succeeded in contracting some Virii. As soon as he noticed something was amiss he scanned with MS Defender. Nada. Next he tried MalwareBytes. Some hits and a couple were quarantined. At this point he was getting frantic as his finely tuned Spidey senses were tingling. Rather they were going off like the evacuation klaxons for the local Nuclear power plant. I was more interested in just exactly what he was doing to have gotten in sooooo much trouble. In desperation, aided by a reasonably positive CNET article he downloaded WebRoot from Amazon. Bingo, he was clean again. As far as his computer status that is. He says that hes aware there may be better products but he was desperate. Within 10 minutes of the download he was smiling. And winking. As far as that goes, Im still waiting on an answer about his web activities....
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MA
> 3 dayWhen I went to install Webroot it accepted my security key then stopped at scan your computer with the error that it could not connect to the internet. I am wired to the internet and was connected fine. When I went to back out of install it installed anyhow with a broken version. It said that it was an invalid copy. I sent a message to Support. Later decided to uninstall it and try again. It was not listed in Control Panels Programs list. Nor did it have an Uninstall option from the Start Menu. I had to Goggle it and search. There is a line command that you have to type in from the Run command to uninstall. I will stop going on about the details. Here is part of the reply I received from Webroots Customer Service today: Unfortunately, we were unable to locate your account data using the information you have provided. We are more than happy to assist you, but are going to need more information to do so. If you would please provide us with any of the following information, this should enable us to locate your account. 1. The registered name on the account 2. Current and/or previous email addresses you may have used with Webroot. 3. The keycode associated with your Webroot software. 4. The invoice number associated with your Webroot purchase. 5. The last 4 digits of the credit card used for purchase. 6. The date and amount charged, as shown on your billing statement. 7. The WBR number located near the barcode on the box or on your receipt. What the... ? They seem to be accusing me of stealing their software After going hours with out any virus protection and being inconvenienced with their buggy software they want all this information just to advise me? I was happy when I saw the message from them thinking I was going to get help. Then find out they expect me to jump through hoops to get this help. This is the first bad review I have written. Before if I didnt have anything good to say I just didnt leave a review at all. I always try to give Vendors the benefit of a doubt In conclusion I did try to install four different times more. Install continued to fail giving assorted error messages. Finally it spontaneously worked like a charm and I do have Webroot installed and working now.