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Yong Boglich
> 3 dayI think its a good product from all the testing that was done on it, but it doesnt block some of the sites that malwarebytes used to shut down, so Im unsure about that. I have not had an infection since installing the product and the scan time is pretty fast at under 3 minutes.
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Susan
> 3 dayHubby, the IT professional succeeded in contracting some Virii. As soon as he noticed something was amiss he scanned with MS Defender. Nada. Next he tried MalwareBytes. Some hits and a couple were quarantined. At this point he was getting frantic as his finely tuned Spidey senses were tingling. Rather they were going off like the evacuation klaxons for the local Nuclear power plant. I was more interested in just exactly what he was doing to have gotten in sooooo much trouble. In desperation, aided by a reasonably positive CNET article he downloaded WebRoot from Amazon. Bingo, he was clean again. As far as his computer status that is. He says that hes aware there may be better products but he was desperate. Within 10 minutes of the download he was smiling. And winking. As far as that goes, Im still waiting on an answer about his web activities....
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shirl48
> 3 dayWhen I installed it said it was out of date would not worktech support as I ordered this and when I tried to use it said it was out of date I ordered it on sept 28 now I am stuck with a virus protector that is of no use to me
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CLIFF
> 3 dayI could not get program to load and run on Mac. I found a support number, on line, and then received great customer support. It did take a while for the tech to get the program going but seems to be up and running just fine. BTW, it did load and run ,on Windows, in about two minutes.
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JB
> 3 dayIve used Web Root for many years ... it has always done the job for me for a lesser price.
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Robert A. Hulsman
06-06-2025Dont be fooled, this product is NOT FREE once you receive it and go to install. (We got it free as a promo item.) Get out the credit card or debit card $34.95 for aq year or more depending on the version of security you want) For us (elderly- it was a long process to get it downloaded with a zillion questions.) My advice: Just renew what you had last year instead and download that old one on-line for best, quickest, and easiest results. Also Webroot is a division of Norton, just so you know. They get 4-stars from us as Webroot did get on instant messaging on their website at the click of a button and give me some good info and directions as I down-loaded the disk onto both our Dell laptop and afterward onto our office Lenovo. It is good for 3 computers, but I suggest you load them all the same day for the ease of recalling all the info it takes to complete the task! The Plus: It did immediately take care of 3 viruses on the Dell and 1 virus on the Lenovo office computer so that was appreciated immediately!
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Dewayne Muller II
> 3 daySo, this was running fine I thought until I started to notice files missing and realized I must have a virus. I ran a scan and lo and behold I DID have a virus. Of course I was happy that my virus scan WEBROOT found it and gave me the option to clean it out. I clicked to remove the virus and it said that it removed it and started a rescan...this happened four times over a three day period (I was scanning all of the mapped drives). When I reached out to get some support from webroot, they asked me to download an exe file that would send them a log of what was happening. I did and then they wrote me again with a solution...they told me how to eject my mapped drive and to rescan and that should solve my problem...WHAT!? If I do not scan my drive, I will not have a virus! Really? I wrote back asking for a refund because obviously this is a fake product if they can not prevent viruses, can not remove them, and their solution is not to scan the drives so that the problem is solved. They wrote back asking if they could help via a phone call...sure! Why not? Lol, jokes on me, they never called! Would be ZERO stars if possible
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Netcruiser2
> 3 dayGot this to install in my brothers Iaptop. Ive used Webroot for years and always recommend to family & friends, bc its easy to install, pretty inexpensive, uses minimal system resources, incorporates one of the fastest virus scanners around, & uses the cloud so no virus signature updates are necessary, ever. All this adds up to being one of the best Antivirus/anti-malware products on the market today. The only caveat is what a few others have noted in their reviews too: To renew your subscription after your initial one expires in a year, Webroot typically wants nearly 3 to 4 times your original purchase price (~ $79) to simply renew exact same product for another year. Not a newly updated program either mind you, just to buy a new license key. Its often cheaper to simply buy a new Webroot product CD online or in a retail store than it is to renew your subscription. Not a deal breaker though, just a notable exception workaround for future reference.... Unless of course, you dont mind paying for their exhorbitant renewal rate. Its still a fantastic program nonetheless & I still highly recommend it. Thanks Amazon & Webroot!
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Jeffrey Richardson
> 3 dayI was a devout Webroot fan until I saw a test that prompted a lukewarm review of this antivirus on a website. I thought Id give a free anti-virus a try for a year and reevaluate my results. Big mistake. The free suite may have been sufficient, but you get what you pay for. I thought back over the time I used Webroot and how much I enjoyed its silent presence and decided to give it another try. Im glad I did. It leaves a very small footprint on your hard drive, scans quickly, doesnt hog resources, and is easy to customize. The only reason I chose to give it four stars is a mildly annoying status box that pops up on my computer every time I turn the machine on. Otherwise, no complaints and, depending on my finances, plan on upgrading to the SecureAnywhere Complete when my renewal is up. Note: In addition to this product, I also use the free version of MalwareBytes, free CCleaner, Firefox browser with several privacy add-ons. Webroot has worked well with all of these.
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Madison
02-06-2025Have used Webroot for years. I do wish they gave more clear info on what each product offers and doesnt. The CD came in a folded cardboard from Webroot, and sealed on one side. It didnt come in the customary sealed plastic box where the license is hidden. Instead, the license number could be easily seen by slightly opening the bottom unsealed part of the folded cardboard. The instructions for install were incorrect. Finally, we decided to uninstall the current version. After that, the install was quick and easy. Webroot doesnt slow down the computer like some anti-virus does. Once you learn it, the program more or less just runs itself, which is convenient.