Webroot Internet Security Complete | Antivirus Software 2023 | 5 Device|1 Year Keycard Delivery for PC/Mac/Chromebook/Android/IOS + Password Manager, Performance Optimizer & Cloud Backup

I bought this product after reviewers from several different sources said it was the best. Two weeks after installing it my computer it was taken over by the DNS Unlocker virus. Not only did this Webroot software not detect it, it couldn’t quarantine or repair it. Thankfully, I was able to get rid of it using the instructions from the Microsoft Community postings. I have been using computers since the 1980’s and have installed many different brands of antivirus software and this is the first such problem I have ever had. I guess this is lesson learned and time to move to something else. Update: About 10 minutes after posting my review, James Garcia of Webroot posted his comment. To no surprise, they blame the consumer saying the virus that infected my computer is “a potentially unwanted application that is always installed by user consent”. He then goes on to say that “Anytime that you think you are infected, it is best to reach out to our support team for assistance. They can remote in and resolve issues such as this free of charge”. First, thanks for the rapid response, even if it just to blame me and attempt to do damage control. Second, your company claims that their product (and I quote) “Webroot Internet Security Complete 2016 provides real-time protection for PCs, Macs and your Android/iOS devices, blocking viruses, malware, phishing attacks and identity theft”. So why doesn’t the software intervene and quarantine the problem or at least warn the user this is occurring? Why should I have to wait to have my equipment to become infected and then it be MY responsibility to contact you for help? Third, according to Microsoft, “Computer viruses are small software programs that are designed to spread from one computer to another and to interfere with computer operation”, so your company’s stand that the DNS Unlocker is NOT a virus is invalid (at best). If you feel this is inaccurate, please feel free to argue with Bill Gates. Lastly, I’m not asking your company for anything, except to get what I already paid for. I will not recommend your product to anyone.

Easy to install. I did purchase a new CD version of it due to its lower price from Amazon vs. Webroot website. As one reviewer stated? I had to uninstall the expired product then reinstall the new one only to find out that I did not have to do that at all, just log into your webroot page and update your computers profile, enter the new product keycode that came attached with your new CD version, from there you can reinstall to your primary computer plus 4 other devices as I did for my laptop, tablet and android phone

There is only great things to say about Webroot. I have used Webroot for many years and I have been more than pleased with their product. I have never had any problems with their software and/or having anything get through their defense system. I will never use anything else but Webroot, there is no need to use anything else. It catches everything and is so simple to use. Install it, schedule the time to scan and you are done. Great product.

Ive been happy with Webroot as internet security but the shipping process on this item was ridiculous. It took an additional 2 days to receive because it rerouted to a further location after arriving at the hub near me where the truck always departs from.

Have used this program for several years for 2 laptops, a table, and 2 Android phones. Have been very happy with the protection- as best I can tell, have had no security issues on those devices while running this program. When it was time to renew the license, I purchased a new copy from Amazon; entering the new keycode in the program made for a quick and easy update. We had one minor glitch with the order: there are several versions of this program, and we received the wrong one (a lower level of protection and only for 3 devices.). Given the very similar packaging and the number of items Amazon ships, this may happen occasionally. Amazon made the return quick and easy; we downloaded and printed the UPS return label from the Amazon site. Within 3 hours of dropping the returned program off at a local UPS store, Amazon had issued our refund. I had already purchased another copy of the program, and the correct one arrived within 48 hours via free Prime shipping. All in all, a very satisfactory experience.

Cheap and works well I have 6 or 7 computers using this product. I find it on sale at Frys all the time for 10 to 15 bucks for 5 user license. The best thing is how quick it starts up in windows. Norton used to take 2 to 5 minutes to start when I booted into windows 7, this Webroot takes less than a minute. Kept virus clear for over a year and a half on all my comp. Forget about support - took a week to get back to me. I wanted to report a bogus website (someone cloned PAYPAL and nailed me) they have no where to report dangerous websites. Other than that I hope to keep buying it every year ( dont ever renew your subscription with any firewall software they will screw you royal).

This is my second year using Webroot. Out I.T . guys recommend it so we got it. I like it because it doesnt use a lot of resources and doesnt slow down the pc. Have it on our pcs and mobile devices. I had problems getting it downloaded to my new phone. Had to call tech support and waited 10 to 15 min. on hold. Tech support was great! The tech walked me through the installation and now we are good to go. I recommend Webroot over Norton or McAfee to name a couple. Its a good program. Instead of getting frustrated just call tech support to get it on your phone. I used the cd on the computers. Called the toll free number for mobile devices. Price is much less here than on their own website.

I regret ever trying this product. They decided to retire their app and create a new one. The key code they provided for current customers to switch apps was EXPIRED so I went months without ANY security. I purchased a new version with a physical card with a new key code and it was EXPIRED too. Calling the company for help is futile. There is no way to reach a human being, they just keep repeating the same useless instructions over and over until you disconnect the call. Never again.

This product is effective and does not slow down my computer

I always use Webroot on all of my home computers. There are Apple and Microsoft computers being used in our family household and Webroot protects them all You let us know if the website we are trying to open is actually a threat to our computers.Thank you once again Webroot.