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Prof. Elza Erdman
> 3 dayIve had this laptop since September. Since then it shuts down about 4 -8 times PER DAY with the blue screen of death. Customer service was no help. You cant even hear them (this happened multiple times). The audacity to charge this price for something that doesnt work well. You are better off getting a Chrome Book - at least then it might not crash constantly.
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N. Dandro
> 3 dayI purchased this laptop to replace an older one. Its very fast. Quick to logon and to open the apps. Love the graphics and the speed of the laptop. Im in my 70s and play a number of web games. I am able to enjoy them because of the speed of this laptop. Would recommend
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Syungu
> 3 dayLooking for a laptop for my daughter for remote learning. Originally picked AUSU with Ryzen 3500u (didn’t know 4500u is available). For the price you paid, you will get the best value with this laptop. Played it for a whole day, I am good with the screen and performance. FYI, a bay for adding an internal hard drive is provided, so you can add a bigger hard drive later on. Single 8G ram is standard (expandable slot available). Furthermore, the dedicated video seems not necessary. According to some testing sites, the integrated APU is only slightly slower than the RX640. I would save the $50 for a hard drive. No card reader no finger print don’t matter to me since the laptop is for my daughter remote school.
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tmfjudy
> 3 dayI had the computer for 3 months (just past the return date) when the screen broke. I have never dropped the computer or stepped on it or set something on it, nothing that should cause the screen to break. Acer then tells me it probably wont be covered under warranty (even though Ive had the computer only 3 months), and that it might cost up to $300 for repair (for a $500 computer...) I made it clear that I would under no circumstances pay that amount of money, but was told I could send it in anyway for diagnosis and that they would call me before repairing anything if the repairs would cost me money. I send it in and I hear nothing back. One week later I get it back with a slip of paper that declares charges are covered under the warranty. One week after that I receive a $300 charge on my credit card...Called Acer to dispute this; and even though they admitted to promising me that they would not charge me unless they called and verified I wanted the charges/repairs (which I did not), they still wont return my money. Long story short, dont buy from Acer.
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Alfreda Jenkins Jr.
07-06-2025It runs video games very smoothly. I would definitely recommend this for people who play games casually.
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Edwin R.
> 3 dayExcelente rendimiento y calidad a bajo precio. Procesador Rizen 5 4ta Generación. Rizen 5 (4500 U). Su rendimiento superó al Intel Core i5 (10 generación) casi en todo
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ophelia grimes
> 3 dayI dont like the moving around of the pointer. When I try to point to something the pointer moves to another item. Troublesome to get the arrow stay on what you need it on.
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Billy
Greater than one weekI have had the laptop for just over 4 months, good thing I bought the 3 year warranty. Either hard drive failed or operating system, cant restore to factory. Only had installed Adobe Creative cloud on it and used Illustrator and photoshop many creations lost. Acer had me send it to a repair center in San Jose that doesnt exist any longer, just got the laptop back Friday to send to a different Acer repair shop. Have been without a working unit for over a month. Hopefully this time it gets repaired. Amazon has been very helpful in getting service.
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HobbitFeet
Greater than one weekBought this to use as a everyday laptop for college. Its got very decent specs for the price which was the main reason I picked it, along with it featuring the new Ryzen 4000 series CPU. Its even sleek looking, thin, and has a sturdy build quality. The screen quality is also really nice. Easy to setup and use. However, as soon as I started using it for a few hours to watch movies, the screen started showing artifacts and became unresponsive. Next thing I know, theres a BSOD which repeatedly showed up even after resetting the laptop. Maybe I just got unlucky?
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Vienna Girl
> 3 dayVery happy with the laptop and its performance, especially for the price.