HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

This laptop arrived on May 7/2020. It arrived a day earlier than expected in good condition and without any damage. The battery takes 100% charge in 1 hour and 55 minutes. After charging the battery lasted 5 hours between videos on YouTube and browsing the web .. The screen resolution looks very good. Image quality very good. It takes 8 seconds to turn on. The screen is not touch. The keyboard is not illuminated. The fan is silent when used with the battery When it is connected to the power the fan is heard a little but its sound is not annoying. It is very light. Its measurements are 14 1/8 inch x 9 1/2 inch. Today I have 10 days with this Laptop and so far I am very happy with it.good investment.when I have more time with this laptop I will come back and make another review.

This laptop is for my personal use. After having it for only 6-7 months,and using it a little each day, i am no longer able to access my wi-fi connections. I keep getting the message that I have a hardware problem with my wifi adapter. A brand new laptop should not be experiencing these type of problems with in just a few months. HP support is trying to say it is a software issue and the warranty for that ended 12/20 but my laptop is still under warranty until September 2021. Very frustrating to deal with HP on this. I was forwarded 4 times and all I could get were people that wanted to sell me different service plans.

This unit will not run monitors off of the USB-C port which annoys me greatly since it only does data but it works quite well otherwise. The problem started a few days after I started using it. When I would move the mouse to do what you do with a mouse the screen would starting jumping and acting like it lost sync and at times the screen would go blank. A chat with HP support that ran over several days ended with them asking me to send the unit in for repair and that is where it sits. I did hear they received it several days ago but nothing so far on the return or repair. No calls about not being able to duplicate my issue, nothing. Im starting to wish I had returned it to Amazon and bought a better model.

No arranca el sistema operativo

Nice for light use

Pay for quality I wish I would have gotten a Mac because I’ve been having so many problems with this laptop and I haven’t even had it a year don’t waste your money ...I will never buy a HP computer again the screen just blacks out and even if it’s on I can’t do anything about it I can’t even turn it off to restart it.

I am in the return process currently for this product. While it is lightweight and has a nice look, there are glitches. I have also experienced the blinking screen that one review mentioned. This happens randomly and this is hard to navigate without a second monitor because the blinking prevents you from selecting icons on the desktop to navigate to where you need to go. I also experienced a few occasions where the spacebar stopped working as I was writing. Kinda need the spacebar. Also experienced audio crackling on zoom calls as well as when working and listening to music. The audio completely went out at least twice and I am still not sure why - just restarted several times and then it somehow restored itself. I did the HP diagnostics but you are never sure if that solves the issues. The biggest issue happened last week - I contacted Asurion for support to troubleshoot when at startup the screen went black. I tried everything I could as well as restarting and troubleshooting with YouTube videos. Asurion, was able to help me establish a restore point and that helped for about a week and then the screen blinking continued again, too. I contacted Asurion again only for them to offer that troubleshooting was not worth it and that I should contact Amazon for a refund since this is a brand new computer.

Keyboard feels really cheap and quite a bit of bloatware to uninstall. Otherwise ok.

I returned this laptop. It felt really cheap. Some of the keys were nearly popping off and with a few months the screen would flash on and off when I opened it. Too bad. My old HP is 10 years old and still good. Disappointed in you HP.

I would get it all up and running and then the next day nothing would work correctly and Id start all over again. Im very sorry I bought this piece of junk from you