HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

First order came with one key out of place second replacement I notice the battery stays live for 1 to 2 hours not as advertised

This computer was defective brand new out of the box. We sent it back for a refund. Amazon promises that the refund will happen within 7 days of sent item. Its been longer than 7 days since the shipper said that the package was successfully returned. Wheres our refund?

I am in the return process currently for this product. While it is lightweight and has a nice look, there are glitches. I have also experienced the blinking screen that one review mentioned. This happens randomly and this is hard to navigate without a second monitor because the blinking prevents you from selecting icons on the desktop to navigate to where you need to go. I also experienced a few occasions where the spacebar stopped working as I was writing. Kinda need the spacebar. Also experienced audio crackling on zoom calls as well as when working and listening to music. The audio completely went out at least twice and I am still not sure why - just restarted several times and then it somehow restored itself. I did the HP diagnostics but you are never sure if that solves the issues. The biggest issue happened last week - I contacted Asurion for support to troubleshoot when at startup the screen went black. I tried everything I could as well as restarting and troubleshooting with YouTube videos. Asurion, was able to help me establish a restore point and that helped for about a week and then the screen blinking continued again, too. I contacted Asurion again only for them to offer that troubleshooting was not worth it and that I should contact Amazon for a refund since this is a brand new computer.

The reviews are not dramatic. I choose to ignore them. The touch screen went out first. Then the whole screen died. Seller did nothing to help. Don’t buy this. Replaced with a dell for the same cost.

This laptop is perfect for home / family use! Programs operate quickly, battery lasts a decent amount of time, and it is easy to use and start up.

Lightweight, slim and sleek and Processor is fast!

Computer is fast and easy to use. Nice screen, and the setup process is simple.

I bought this laptop in September for my daughter to do online classes. It is a good laptop. Loads up fast but too issues. First problem the fan makes loud noises. This scared my daughter. She had to shut down laptop inorder for noise to stop. The screen blanks out and restarts on its own in the middle of doing school work. Sometimes while using the laptop the screen starts to show different colours . The laptop has to be turned off in order for that problem to go. I have chatted with HP assistants several times. A BIOS was done and a factory reset. Problems still persist. HP said they will have to take back the laptop for their technicians to look at and they will call me. No one calls. Its a lot of back and forth with HP. Amazon can not assist because the window is already closed. I do not think I was sold a new laptop. Yesterday my son was doing online class and the laptop froze and started making funny noises. I cant take any more issues. Only two months I have purchased this laptop. I should not be having all the problems. My daughter needs to have a good laptop to do her online classes. I am very disappointed. I can not afford for $600 to go down the drain and definitely can not afford to purchase a laptop.

works well.looks great

Unfortunately, it has a very short battery life, and the key pad should have been a different color from the laptop body.