HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

Ive had this laptop for a little over a month now as I finally broke down and bought something to have in tandem with my work issued laptop as we work from home. Im not putting it under hardcore use - just having something where I can have another screen to pull up online documents - and havent had any issues with performance speed, nor boot up time. Its fast. No issues with battery life. It seems to be a fine computer - except for one (in my view) rather annoying feature - the CPU fan.

I bought this laptop and it came in with a hardware defect that resulted in freezing and crashing. I spoke to Mastertronics and then when their suggestions didnt work I received assistance from HP support. HP support figured out there was a hardware problem that was not fixable by me and said I should return the laptop for a full refund. I returned it a week after receiving the laptop and Mastertronics charged me a $90 restocking fee and so I was $90 short for my refund. HP support was awesome so I will stick with HP, but I will NEVER use Mastertronics again. That was $90 I couldve put towards a laptop that actually worked. I would advise going through a different retailer.

I was in the market for a laptop that‘s powerful enough to handle the workload of my e-commerce business and light enough to take everywhere. A very long search with so many overwhelming options to choose from. My reasoning for selecting this laptop was based on the good reviews and price was exactly in my budget. Here’s my buying experience: Shipping was very quick arriving a day before scheduled. Box is a standard brown box with an HP logo on the side. Comes with a relatively long charging cable, setup pamphlet, and the laptop as listed. Setup was easy. Windows 10 walks you through step by step. The screen has good color for the price and the edges are thin. It’s not a touchscreen which I personally love. Speakers are better than my previous laptop. Comes with a good quality webcam. I’ve been using zoom to conference and the microphone picks up my voice from anywhere in the room. Outside of work, my son has been using it for online gaming. Only complaint is the fan gets a bit loud under heavy use. The positive, it stays cool and powers through whatever I throw at it. Overall, I’m happy with my purchase and would recommend to anyone looking for a great value laptop perfect for emails, streaming, Microsoft office, zoom, and light gaming for the kids.

Not too expensive laptop that is good quality for work use.

Broke after a little over a year. No support from HP. I was told repair would start at $350 without shipping or parts.

Ive always gone with Toshiba for my laptops, although Ive owned HP desktops before. This was my first foray into something different. And honestly, I think this is a great laptop.

I bought this for my daughter for virtual schooling-we already have a MacBook for my other child. We bought it because buying another MacBook was expensive so we went with the cheapest price. BIG MISTAKE. I really wish I could go back in time and just spend the money. This computer has had so many problems and glitches. It started making this weird notification noise every 5 seconds-even the kids in my daughters class can hear it. We don’t know where it came from. The bar at the bottom somehow is at the top? The quality of the screen is crap. Just spend the money on a MacBook-trust me. It’s expensive for a reason-we’ve had no problems with it AT ALL and we’ve had it 6 months longer. This thing is cheap for a reason-you get what you pay for.

Keyboard feels really cheap and quite a bit of bloatware to uninstall. Otherwise ok.

Fan can be noisy

We use these for our office and have ordered 11 of these since July 2020. Very reliable and meets all the needs for Admin type work using several monitors and running several web app VPN etc.