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Jennifer Kemp
> 3 dayUnfortunately, like another reviewer my laptop also has a wifi adapter problem. I spent 1/2 a day with HP trying to troubleshoot and eventually had to wipe the computer and restore to manufacturer settings. That worked for about 8 hours and again the adapter was disabled or corrupted. I was able to find a USB to Ethernet converter so I can connect to the internet - but that then interferes with the reaction time of my wireless mouse and keyboard....plus connecting to the ethernet with a really long chord when working from home is very inconvenient when, you know, I bought a laptop for its portability.
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Bridget Partridge
> 3 dayThis computer was everything we were hoping for, speed is great!
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Warren Dittmar
> 3 dayI complained from the beginning about how erratic the laptop ran. I spent over 4 hours with their technicians telling me that we are just about at a point of fixing it. After my multiple times of complaining, I said I wanted to return it to the HP representative, and he told me it was past the month, (one week) and they could not replace it or take it back. I curse the day I switched to HP. I have bought Dell for years and never had a problem. Their laptops work. Disgusted.
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stuart automotive inc
> 3 dayWorks great just what I needed battery doesn’t seem to hold up as well as I thought it might
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Cynthia Powers
> 3 dayI bought this product for my sister. I only know that she loves this laptop.
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Caroline mitchell
> 3 dayLove my laptop!! Works amazing!!
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Vickie
> 3 dayThis is a good laptop to use. i like everything about it and the price was great for my budget.
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Luis Rodriguez
> 3 dayJust love this computer, looks great its lightweight and gets the job done.
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GT
Greater than one weekI bought this laptop on 08/2020, at first it works fine but then about 6 months later the screen started to go dark. Long story short, I have called HP tech support about 4 times (be ready to spend about an hour on the phone with them), after each time that they reboot and check my computer, they promised that the problem was fixed, but the issue keep happening. I also send my compute to HP for repair (I have to pay $26 to expedite shipping) they kept it about three weeks. For weeks later, the problem came back. Today I am calling HP again, and now they are telling me that they will not replace it, that I have to send my laptop for repair to them again. Seriously HP!!! No buying this brand ever again.
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Ys
Greater than one weekWithin a few hours of setting up the laptop, the entire screen randomly turned black with pink and white stripes everywhere. The screen would not return to normal until I restarted the laptop. This happened multiple times, so I ended up returning it.