Infant Optics DXR-8 PRO Video Baby Monitor, 720P HD Resolution 5 Display, Patent-Pending A.N.R. (Active Noise Reduction), Pan Tilt Zoom, and Optical Zoom Lens
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I purchased a defective monitor. My screen started to glitch and cut out within a week of me purchasing. I reached out to infant optics and their customer support was amazing. They sent a new monitor and it works perfectly. I’m very pleased with their products and the support I received. I recommend this product to any new parents/parents in general. Very easy to operate and you will not get a clearer image with any other system in my opinion.
> 3 dayI 100% recommend infant optics products. Their customer service is wonderful and you will not find a clearer camera system in my opinion.
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Mar89
> 3 daySo what I do like about this camera is the size of the display and the zoom feature is great. I do with the buttons were slightly backlit- this would be so helpful at night. The battery life is dismal - we just bought another charging cable so we can avoid having to take our existing one from room to room. I appreciate the safety aspect with it being closed loop.
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Amanda
> 3 dayI love this camera. The two negatives are the kick stand it has on the back is thin and one side of ours broke very easier. The other is having to mount it on the wall when he starts moving around the crib more. There’s no stand for it so it’s basically mounting a nail on the wall and hanging it on that like you would a picture. Just flimsy. But the picture quality and zoom ability is great.
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mwalk11
Greater than one weekI am a huge fan of infant optics and have recommended them to all my friends. Their customer service is the best as well. I had an issue with my monitor and they stayed in touch until the issue was resolved. It is very easy to add a second monitor. We keep one in a case for easy travel / moving around.
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Katie
> 3 dayWe love this baby monitor so much. We started with the infant optics dxr-8 and upgraded to the pro once it came out. We added a second camera about 18 months ago when my son was born, but the monitor kept unpairing from both cameras. I contacted customer service and they helped me resolved the issue. Unfortunately the issue kept happening, but even though we were already 10 months outside of our warranty, Vanessa sent us a brand new monitor at no charge. I will forever speak highly of this company and their customer service.
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Alyssa Kroll
> 3 dayWe upgraded to this camera when our 2nd was born. We love that it can switch back and fourth between the two cameras and you can even add up to 4. Picture quality and sound are great. We did A LOT of research before selecting this setup. A little over a year after purchase we starting having issues with the monitor itself where it would shut off or have no picture and the company was excellent in getting us a prompt replacement. We are very happy!
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Jude Harvey
> 3 dayWe have had our DXR 8 Pro for right about 2 years. We started having video connectivity issues with the monitor to the cameras so we reach out to the support team at infant optics. They were great! They walked us through (many different scenarios) how to reset and and test our monitor. All of the testing and adjustments did not solve the issue we were having unfortunately. Due to no resolution the team at Infant Optics offered to send us a new monitor at no charge and it arrived with in 3 business days. We then returned the old unit for them as requested. Several days later the team at Infant Optics (specially Zeil) reached out to check in on us. By far the best customer support we’ve had on any type of infant/baby care item. Super satisfied with the support through the entire process given by Zeil. Go buy an Infant Optics Setup!
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Katie
Greater than one weekI cannot say anything bad about this product OR the company! I had an issue with my monitor and I was able to get a replacement so easily! With another baby on the way, I am so grateful that I was able to fix my issue. The company is so reliable and goes above and beyond for their customers and for that, I will be a customer for life!! The monitor connection can reach far enough for me to be able to go hang out outside at a campfire or enjoy our large yard! The quality is top notch and I LOVE that it doesn’t need WIFI! Best monitor and camera on the market by far. You’d be doing yourself or a family a disservice if you were to go with a different baby monitor :)
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Francisco
> 3 dayEl monitor es incredible, estamos en el proceso de enseñar a dormir a nuestro hijo, y para poder estar pendiente de sus actividades estábamos usamos dos cámaras inalámbricas diferentes, una Wyze y una Ring. Ambas cámaras funcionan con el internet de la casa y su rendimiento en general es bueno (fíjate las comillas para el bueno). El caso es que aunque estas cámaras tienen muchas funcionalidades, son tan genéricas que fallan en una tarea tan especifica como la de estar cuidando (o monitorizando) a un bebe (o infante). Primero que nada el sonido de ambas es bastante patético (en las dos cámaras) en las dos direcciones, para escuchar lo que viene de la cámara y para responder mediante la aplicación. Es una pesadilla, simplemente inútil. Segundo, la configuration de las cámaras (Wyze y Ring) no es sencilla, ya no recuerdo como le hice para Wyze pero para Ring fue muy laborioso y ademas lo PEOR DE LO PEOR DE LO PEOR es que las apps te pide un excesivo y hasta ridiculo cantidad de información (como te pueden preguntar por la dirección de tu casa??? para configurar una cámara). Es lo mas ridiculo en intrusivo que he visto hasta ahora en un app. Por ultimo, el video tiene obviamente un retraso (supongo que es debido a que la conexión que requiéralos conectarse constantemente al internet y porque son multiples funciones las que ofrecen lo que hace que el dispositivo tenga que procesar mucha información) y tienes que vivir con el, o en consecuencia con re-conexiones. Bueno, después de expresar toda mi frustración en este review, voy a pasar a decir qué cosas ofrece este monitor para infantes.... TODO! Tienes un monitor con respuesta inmediata, el sonido es bastante decente (en los dos dispositivos -- la pantalla y la cámara), funciona muy bien en la noche, la pantalla es grande y funciona con batería (la cual dura mas o menos unas 7 u 8 horas) o con cargador (inclusive tiene un cable USB para poder cargarlo con tu computadora). La interfaz en la pantalla es muy sencilla y amigable. Tiene los botones esenciales para las funciones más importantes (como zoom, hablar, subir/bajar volumen/brillo, prender/apagar y otros botones mas. Tiene una barra de leds al frente para indicar la intensidad de sonido. En general es una JOYA. Los contras son dos: es caro y la pantalla parece ser que puede rayarse facilmente (le he visto un par de ellos en casi una semana de uso). Recomiendo ampliamente este monitor.
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Joe
24-11-2024Great product and great customer service!