NeatReceipts Mobile Scanner and Digital Filing System for Mac

Like any portable scanner, you must carefully guide the paper through. But the software works fine and its convenient to use. Ive started using my full-size scanner more when there are lots of documents to scan but this is fine for casual on-the-go use.

Were finally completely paperless since using NeatReceipts. I only have 2 significant critiques: 1- I have to unplug and replug every time I plan to scan. Not between receipts, but between scanning sessions; 2- I have to constantly review dates and totals because sometimes the automatic fields will be filled in incorrectly. Neither of these are major issues or problems, so I really have no complaints. My favorite feature is the tax form section. This will make our tax prep so much easier next year, having our deductions already organized by forms.

So I get this little scanner and I am so excited about it. I follow the directions, install the software and go to scan... Nothing. I try a black and white receipt from Wendys - it picks up a few spots. I try a receipt from getting gas yesterday. Streaks. I try to scan a business card from a woman I sat next to on my last flight - streaks. I try it in color. Still streaks. Then I try to call support. I get a phone hell saying there is no live customer support. I sent a message, like that is going to do any good. I called sales and got a lady named Giulia who claims to be the director of sales but has no idea how to help a customer. I tell her it doesnt work. She tells me to send an email. I tell her that I will return it rather than send an email because I need to talk to a person. She says (again) we dont have live support. I ask her who will answer the email. She says technical support. I ask to talk to them. She says they do not have incoming phones (which is BS - what if one of the support techs kids get sick or hurt at school?). I tell her that I will give her my number and they can call me back.She says (again) that they have no live support. I then tell her that I need to return this brick as it does not work. She asks me who I bought it from. I told her that I bought it from them..... this goes on and on. Needless to say, it is now my mission in life to assure that nobody I know, personally or professionally, ever buys anything from this company unless they want a piece of junk that does not work and for which there is no support. If people want to throw their money away, buying this product is one sure way to do do so, based on my experience. This might be the best little scanner in the world but since I cannot get support, and I have followed their directions and it does not work, I guess I will never know.

Have used a neat receipt scanner for many years, and up until recently I would have given them 5 stars. Recently I updated my MacBook Pro to El Capitan, since then I will give Neat 2 stars. I would constantly have to unplug and reset, the scan would start and then stop saying that no paper is detected, it would take me 2-3 unplugs before the scanner would work and scan my document. Now I have purchased a MacBook Air. No luck at all with getting the scanner to work. Reinstalled the software to no success. What now takes them down to 1 star (zero if I could), is that they are forcing all of their customers to go to the cloud...of course this also takes a monthly subscription. Their big PLUS for this is that it will work with most other scanners, but I dont have another scanner and if I did I would be using their software. My recommendation would be to look for another

I hate this product with the passion of a thousand burning suns. I actually stopped mid scan to write this review. Correction, the Neat Mobile Scanner has stopped working yet again. Now its scanning blank. Heres a brief summary of the issues I had in the two something years Ive owned this thing. *crashing (constantly) *recovered files with blank images *inccorect field scans (even on crystal clear, dark print receipts) *fraying and non functioning power cord *scanner stopped feeding *did I mention it crashes CONSTANTLY *and now its not reading the scans at all. I bought this product because I travel extensively and a mobile scanner is a better fit for my needs. Perhaps the desktop model is better. Perhaps newer models are of better quality. Perhaps PC users have better results. All the perhaps in the world wont change the fact that I now have to drive out in a snowstorm to buy a mobile scanner that works without the constant headache. Perhaps NeatReceipts should just make a better product.

Im revising my earlier review; I still really like this, but have found it to be a little finicky in ongoing use. Still, great for someone who travels a lot or a portable office. ******** Why didnt I buy this sooner! Thats all I can think every time I use this little wonder. Here is a fun piece of technology that actually lives up to its promises. It is incredibly lightweight, has a sleek design, is easy to use, and works flawlessly! I travel quite a bit, and always seem to accumulate a lot of paper along the way - client files, receipts, business cards etc. Even in todays digital age, I continually find myself lugging a briefcase full of papers, as well as needing a fax machine. This solves all of those problems. The OCR software is remarkable. Receipts can be scanned, and the software will automatically recognize the name of the company, the total and even the tax. The copies are easy to file and store, and the data can be exported to Quickbooks for tax purposes. The scanner itself takes up considerably less space in my luggage than all of the files I usually carry, and makes it easy for me to archive many documents even when Im on the road. It really does work at the touch of a button. Neat and Mac make a great combo. Perfect for any mobile office! Hunter Phoenix - [...]

I was looking for a scanner that would fulfill my need to get rid of all receipts and documents I had piling up around the house and create a sort of virtual filing cabinet for them. Neatreceipts for Mac has been able to do this. Not only does this machine scan any piece of paper you can think of feeding through it but it also allows you to search for whatever information is on the document afterwards. How it works: You scan a receipt and an image is taken in either black & white or color. Choose which one you want in the settings. Hit the button on the machine, the scan starts and is done in a matter of seconds. Thats it. Put a receipt in upside down and the software, Neatworks, knows to flip it around to its correct position. If you have faded receipts that are hard to read, the quality of the image is often enhanced after it is scanned through. The price paid for an item, the name of the store it was bought at, whether you used cash or credit are all searchable terms. What I dont like about NeatReceipts is how its necessary to feed each piece of paper into the scanner manually. Instead of having a machine that just knows to grab a document and start scanning, I have to press and hold down on the scan button for every single receipt. Tedious and annoying if youre attempting to do dozens or even hundreds of documents in a sitting. Then there are times when the machine inexplicably gives out halfway through a scan forcing the user to pull out the receipt and restart the process all over. The equivalent of a having a paper jam in a photocopy machine just far less difficult deal with. On the issue of Neatworks taking too long to open up as others Amazon users are complaining about - Ive scanned a lot of receipts, close to 600. When my library is indexed, it takes maybe 5 - 8 seconds to complete. Then the program starts up. Not a big deal unless youre really concerned about those extra few seconds. For those experiencing speed issues, it might be necessary to get the latest software through the Neat website. Ill admit, I was wary to purchase such an item based on the price tag and reviews here on the site but Im glad I did. This is a classic made for Mac type accessory that almost pays for itself in a way. For anyone looking to get their physical data organized more electronically, Neat has created a filing system that allows users to access information in a manner not really possible until recently. 4 out of 5 stars.

IMPORTANT WARNING: Ordered this scanner and travel case for a project & trip but the software product key was non-functioning on arrival and as a result, could not load software or use the scanner. Neat offers no telephone support so I diligently read through the online knowledge base and than submitted my support question/ask for help to Neat via their support website. Next day, no response so I sent another email and submission request. Third day, no response - so sent another email/submission request. Fast forward -- a full week later, and I still have not received a single response (either email or call) at all to my more than seven inquiries. Unfathomable & shocking. Judging by other reviews, its clear my experience is sadly, not unique. Neats tech support and customer service is simply non-existent and its clear that NEAT doesnt care about its customers or support reputation. A truly horrible experience. I urge you to avoid this type of pain -- DO NOT BUY THEIR PRODUCTS!

I know it costs more for a MAC user than a PC user, but totally worth it. Youre paying for the peace-of-mind that it works on Mac. Software works great -- has cool database functions. Spits out PDFs easily. Good for taxes! Works on my MacBook Pro (Intel) 2.6Ghz .

Poor technical support team. I purchased the product at 2015 May. Two years now, the company want to promote its cloud software service, stop to support the hardware software. I bought a new computer, but once I installed into the old one. Even I uninstall the software from the old computer, I could not allow to transfer to a new computer. And I could not get a technical person to help me with the software installation. They repeat and repeat say the company policy. Dont like the company to push customer for paying more and more. I am going to look for other solution for this product.