NeatReceipts Mobile Scanner and Digital Filing System for Mac

Ive been using this for a couple of weeks now and Im pretty happy with it. The setup and operation of the hardware is very simple. After watching a couple of tutorials on how to use the filing cabinet I feel comfortable with getting things scanned in and sorted in a way that will make finding documents easy. Compared to another brand I tried, the scan quality is good. The other product had a function where you could just feed the document in and it would automatically start scanning it, where this one requires you to push a button each time, but thats just a matter of a tiny bit more convenience. The other thing Im not entirely excited about is that when scanning photos I could only get them to save as documents. Id like to be able to scan photos in as pic files instead. Overall, Im really happy with this product and feel more organized and less cluttered by paper already.

Have lots of problems with this Neat Receipt scanner. Doesnt want to scan the paper; keeps saying it doesnt detect the paper. Everytime I try to use it, I have to work for about 30 minutes plugging, unplugging, plugging, unplugging to get it to ever start working. Would not recommend it at all!

Have been one of the first adapters of this scanner. From the beginning, this product malfunctioned, outputted poorly scanned receipts, with mediocre recognition for autofill. The customer service is horrendous, at least it has been when I attempted to get support last time 2 years ago. I have thrown away this product eventually, after giving it a last shot, for about 5 years and when I received another request to update the software, not being able to revive it after the install. Newer iterations might be better, but has been a truly poorly made product from its inception.

Wow, what an excellent idea. A scanner with software that recognizes and does a pretty good job of categorizing receipts while recognizing which line represent taxes on the purchase, etc. The problem is that, at least on the Neat for Mac version, YOU CANT DO ANYTHING WITH THE SCANNED RECEIPTS AFTERWARD. On the PC version you can then import the data into Quicken or Quickbooks. Not so on the Mac version. There is no way to do it. Message boards on tech sites (and Neats site) are full of complaints about it. If you go to Neats support website you get weak apologies and no clear answer on what they are doing about this unbelievable oversight. Yet they STILL on their website list Neat for Mac as being able to export to Quicken, etc. That seems shady to me. So, there you have it. A bunch of scanned receipts and nothing whatsoever you can do with those receipts afterward in terms of importing the information into an accounting program. You might as well have used your old scanner and some cheap scanning software, because youll end up with the same thing: a bunch of pictures of your receipts. Dont let yourself be used by the Neat Company. If you have a Mac, run away from Neat for Mac.

The compactness of this scanner is its main selling point. Its about the size of a curling iron and will fit easily in your suitcase or carry on bag. However, I would not use it for anything important or official, as almost everything wiggles or crimps as it goes through it. If portability isnt your need, Id probably pick another one.

After various attempts to tame the mounds of paper that threaten to engulf my office, this package has the best chance. The scanner is a thing of beauty in itself. The software is very, very stable (Readiris take note) very cocoa yummy, mac OSX friendly. There is a capability to produce SEARCHABLE standalone OCR/image pdfs independent OR file within the neat office ecosystem, which is excellently designed, and probably the best way to manage receipts. In truth, the OCR is only about as good as anyone elses, so that means that receipt or business card scanning still requires quite a lot of hands on manipulation. That said, its stable (did I mention that?), the data management is elegant, receipt scanning/analysis is still reasonably efficient, and Ive been able to pressgang my 12YO into handling it.. in lieu of her running wild with my itunes account. Neat appear to have a commitment to upgrading the software - my WISHLIST for future development includes: Evernote integration (Im sure they are working this as I write) Batch applicable editing (eg Tags, categorization etc Tonal adjustment of scans (to reduce background noise and cruft) TWAIN for third party image photoshoppery (assuming this doesnt exist somewhere already) Generally smarter OCR. But all in all, this (after a seriously disappointing experience with IRiScan and Readiris), is the first practical solution Ive experienced. Incoming paperwork that might be needed is efficiently scanned, OCRd, and recycled.. (now coming to an egg carton near you). Neat is highly recommended.

NeatCo, perhaps intentionally, has come up with what amounts to the most customer-unfriendly, onerous and mindlessly long technical support every devised. I think their tech support purposefully hates to hear from their customers, so they went ahead and put the following system together. First of all, you cannot contact them on the phone. You call their number and get a telephonic message (in a loop) which repeatedly tells you to return to their website for service. You go to their website, and you MUST specify from their pulldown list a set of pre-determined items. If your problem doesnt fit, youre screwed. You have to put in something completely foreign to what you want just in order for your request to go through. They then send you, via email, an auto-response telling you to click on a URL to get your trouble-ticket. Then and only then can you communicate with Tech Support. Only via the web; no personal contact. This is what NeatCo calls customer support. I must say that I did get their Neat Receipts scanner working, but had a minor issue with the search feature. It SHOULD have been easy to get a quick answer from tech support, but not with NeatCo. If you need help with their unit, dont even think about purchasing from them. As I said, the worst customer support ever devised.

I hate this product with the passion of a thousand burning suns. I actually stopped mid scan to write this review. Correction, the Neat Mobile Scanner has stopped working yet again. Now its scanning blank. Heres a brief summary of the issues I had in the two something years Ive owned this thing. *crashing (constantly) *recovered files with blank images *inccorect field scans (even on crystal clear, dark print receipts) *fraying and non functioning power cord *scanner stopped feeding *did I mention it crashes CONSTANTLY *and now its not reading the scans at all. I bought this product because I travel extensively and a mobile scanner is a better fit for my needs. Perhaps the desktop model is better. Perhaps newer models are of better quality. Perhaps PC users have better results. All the perhaps in the world wont change the fact that I now have to drive out in a snowstorm to buy a mobile scanner that works without the constant headache. Perhaps NeatReceipts should just make a better product.

Like any portable scanner, you must carefully guide the paper through. But the software works fine and its convenient to use. Ive started using my full-size scanner more when there are lots of documents to scan but this is fine for casual on-the-go use.

This scanner is a life saver. As a head of the house, I get tons of receipts and it gets absolutely maddening trying to keep them all organized. This makes it very easy to not only organize my receipts but my run of the mill documents as well. I pretty much scan everything now. The OCR recognition works well. If I type in a word or two for what I am looking for, the search results list the docs quickly. You need to spend a little bit of time getting the system to be smart at first -- the first few batches of receipts you do you need to sometimes link the info from the receipt to the correct field, which is a simple drag and drop. After I do this I find that if I scan a receipt from the same store again the system has the data entered automatically. Thankfully then finally developed a hierarchical folder system so I could organize my receipts in much the same way I can create folders inside of folders on a computer OS. Still, there are some basic features missing that I would like to see developed. For one, if you want to zoom in on a receipt, you have to click EDIT to bring it up into a separate window, then you can zoom. This extra step may not seem like a big deal, but when you have 50 receipts, its a pain. I really dont understand why they dont just make it so I can zoom in on a receipt in the main screen. Also, the scanner needs to do a better job with pages that have been folder. Many times the paper will stop feeding through the scanning device, and it ends up looking blurred on the screen. I thin have to do it all over again. Finally, while I am glad they increased the length of receipt one could scan, I still find it frustrating when scanning long grocery receipts, because the scanner will sometimes just stop scanning even though it has not fed the whole receipt through.