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dd1804
> 3 dayI needed at least 6 licenses. Norton does not give long term users any discounts. They offered a 5 license version for at least 3x this price. I have 4 more licenses left and now I can add to other devices that I usually didnt protect because I was a few short. Installation -- easy -- just uninstall the older version, (keep settings), install the new version and up and running. Also, they have greatly improved adding to other machines. You go to your account and simply click on the machine, enter the licence, and when that machine comes on, it will automatically update. So, I could update all the machines without having to boot them at that time, and could just wait until they came on line. I also used a barcode scanner to enter the license so double easy. I sure dont like entering in 25 char keys. (Barcode scanners are really cheap now). Of course the other way is to type once into NOTEPAD, and copy/paste into the license field -- but I wanted to use my barcode scanner for fun. Be sure to remember to disable the auto renewal at least 2 months before the time. I was waiting and suddenly saw a charge about 1.2 month before the expiration! But that was ok, Norton reversed the charges without issue! No question asked and I told them it was a price issue and suggested they meet these competitive prices at least for long term customers! MY experience with Cust Service with Norton has always been great and they have always been helpful especially when I had one of those not-bad viruses hit and with some minor issues. (I allowed them to take over the machine and that got it done fastest, PLUS I learned a few tricks when they did their cleaning)
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Rick Plavnicky
> 3 dayNortons a good product. It does what to has to do without getting in the way. Thats a given. Subscription renewal is easy but pricey. So its nice to be able to buy Norton from third parties and save some cash. The problem is that its not so easy to use a new activation to extend an existing subscription. Well, its only a matter of waiting for the old one to run out before activating the new one. Thats fine if youve only got one or even a couple of subscriptions to extend. But as the number of seats climb that becomes impractical. What I do is activate the new subscription and then give Symantecs support line a call. I politely ask them to cancel the new, unused subscription and add it to my existing subscription. It takes a few minutes, but then all of your seats are extended. I wish they would include an option to do that without a call but then I guess they wouldnt sell so many renewals from inside the product. At least tech support is always helpful when you ask.
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aSHOPPER
> 3 daySwitched from McAfee. Both Norton and McAfee are good. However, Norton is a nuisance in daily trying to sell upgrades and add ons by making you believe that the program you just purchased is inadaquate. This action is a P.I.A.
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Joseph Duran
> 3 dayPlatform For Display: Key Card [12 Month, with Auto-Renewal]Edition: 10 Device When I installed the CODE for this item, it popped up that it could NOT BE DOWN LOADED. It gave me a PHONE NUMBER to call. When the person answered he said he was NORTON SECURITY AND I HAD A Virus!! Since it was a NORTON PRODUCT I TRUSTED him. He got access to my computer and was searching ALL MY ACCOUNTS! Luckily I had a GUT FEELING this was a SCAM, so I shut my computer off and proceeded to buy a new computer and change ALL MY ACCOUNTS and PASSWORDS. Do NOT BUY FROM THIS SITE. I am reporting it to Amazon Fraud Dept. and see if I can my money refunded.
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NU
Greater than one weeka.) You will need Norton tech support to find the downloader (I did not investigate Amazon tech support therefore I cant comment on that) if you purchased a Product Key, as I did. I was unable to discover how to get the Amazon purchase to install/activate without paying again. After going to Norton and finding that the renewal there was the same as Amazon and that Norton tech support (I used Chat) would help, I purchased this product (10 devices), and got tech support to turn off Auto Renew the yearly subscription. Then tech support informed me that turning Auto Renew would provide me with the best discounted renewal, and that I could contact tech support when my sub got close to the expiration date to get the best price and IF I wanted to renew at that price. b.) The new version no longer prominently displays number of days left on your subscription, however the days left are provided on interior Norton screens. c.) By the way, renewing automatically updated all existing devices (7 of 10). Tech support said they would help as needed to add any new devices. Im running win7 and win10.
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H.B.R.
> 3 dayIf youve used Norton in the past and dealt with the hassle of renewing with a retail product key when updating multiple devices you already know. If not, be forewarned: Norton will try to get you into renewing at full retail at every corner. About as convoluted as it gets. Why Norton cant just allow a registration of a new paid retail key simply then automatically update existing devices is a mystery. Also the auto renewal with a payment in place will kick in at full price unless you proactively cancel.
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Helen Connolly
> 3 dayI certainly would not buy it again. Everyone is different when it comes to PC protection but I didnt like Norton 360 and it was like pulling teeth for them to return my money because they automatically charged you for the next year even though I canceled as soon as i joined. What a hassel. Would not do business with them again.
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Solomon
Greater than one weekI was able to install the software without any issue
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B. Toad
> 3 dayFirst the good: N360 does a good job of keeping the bad stuff out. The bad: The installation protocol has been changed and NOT for the better, nor for the benefit of the buyer. Ive been a faithful customer of Norton for at least 10 years, but this new system is a pure-blooded Charlie Foxtrot! It took me 3 1/2 frustrating hrs to install the update on two windows PC, an IPad, and 3 android devices. In addition (in case you havent read any of the negative reviews), despite the fact that you have already purchased a prod key card from another vendor, youre now REQUIRED to provide your credit card in order to activate the new subscription. Dont miss the fact that this unavoidably enrolls you in the Automatic Renewal program, under which Norton will be happy to roll over your subscription in a yr, charging your card of record at FULL RETAIL PRICE (about 2-3 times higher than Amazon). After wasting yet another 40 min. searching the site in vain for a way to unenroll in the auto renewal, I learned that you are now required to get a Tech support person to turn the feature off. You no longer will can deselect this feature yourself, and they wont do it for you until they first try to bribe you with a free 3 mos. extension to remain in autorenewal. No thanks. Another change in the last couple years concerns Nortons never ceasing emails and spam messages trying to convince you to spend more money to get additional premium features. You should check this list of extra costs to see if theyre things you require and then see if they are included with other vendors base offering. I guess, like Microsoft, Norton has decided to pad their bottom line by trying to upsell customers into paying for all sorts of optional extras. If, after checking to see if my dissatisfaction with N360 - and the new Norton in genl - are unique or widespread, you still decide to buy it, then go in peace and never say you werent warned. B. Toad
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MAOLIN ZHOU
> 3 dayThe product itself is good. But I dont agree Norton force you to submit your payment information for its auto-renew purpose. I suggest you just use a prepaid VISA or MasterCard debit card, like $50 value, input its information when you install this software, then you just simply spend all the money on that debit card, so they cannot auto charge you when the time it is renewing. You just need to buy a new keycode then install it again.