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tacos and books
> 3 dayI had zero complaints with this printer and I really liked it. But for some reason brother isnt able to get black replacement cartridges. Ive even contacted brother. So to me, its now useless.
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Antuan
> 3 dayStopped working in about six months. It says “cannot detect ink”…the Cyan in particular. HORRIBLE customer service, don’t even bother calling them. And now can’t even return to Amazon because it’s outside the return window. No other comments, just leaving it at that.
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PC
> 3 dayIt’s too big for us, labeling on buttons too small to read as is the button. I’m older and would take back but too much trouble for me.
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Randy
> 3 dayThis is exactly what I was looking for. For those dinosaurs that require a fax in 2023 this is perfect
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Linda Patton
11-06-2025I had purchased several Brother All-In-One printers previously with few problems. When my Model MFC-J1010DW stopped printing, I decided to replace with the same model. I had on hand several print cartridges previously purchased. In unpacking the new printer, I thought did not realize the printer cartridges included with the printer were set up for printer installation. They looked exactly like the cartridges I already had - which I inserted by mistake. In all the printers I had previously purchased, starter print cartridges were not required. The manual did make some mention about installation of starter ink cartridges; but did not emphasis their importance. Since some time has passed, and I have no idea where the started ink cartridges are, I called Brother Support requesting that they send a new set of starting cartridges - and that I would be happy to purchase them. I was informed that they were not available for purchase and that they could not be sent to me. The only thing I can do at this point is to discard the printer. I will not be buying any Brother products in the future.
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Nana J
> 3 dayIt prints quickly and I can print 200 pages without it getting too hot.
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Fritzie
> 3 dayI wanted an inexpensive .fast printer to replace my old, broken HP. This one is much faster than my old HP, but I have to educate myself on using the buttons for jams, etc. which is different than HP. However, I do love the printing & speed. It also does 2 sided print.
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Linda W.
> 3 dayhave had good luck with the brother printers.
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Maria Ortega
> 3 dayHome office use
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weeseapokeskis
> 3 dayJust figuring out that the black ink cartridges for this printer have been out of stock since 2022. So now I have a printer that can’t print. Completely worthless. This seems like fraud. How can Brother be allowed to sell a product that is unusable? Do not buy this or other Brother printers.