ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Software was not very easy to follow and the brief explanation of function was not always accurate. Ended up emailing Tech Support, who gave me all the help they could until it was decided they would steer me to another product that was more professional and easier to use. After that, everything fell into place and I had it working fine. I would not buy this product unless it was vastly upgraded. Tech Support was outstanding!

Outstanding customer service when I saw was only by email I was concerned they got back to me within minutes the problem was solved. Had problems installing, they fixed everything within minutes. Thickness?

I had a minor issue with ghost images of converted video and audio quality. The tech team responded to my inquiry within the same day. They also resolved my issues after few email exchanges. I highly recommend this software. Price matched quality.

Install and setup was easy enough after I got the download URL to work. At first it wanted to charge me for the program. The program is ok. It crashed on me a few times when clicking the record button, or stopping the recording. Luckily it had saved the whole video before it crashed. The video quality was pretty good. I was excited until I noticed the audio lagged the video by at least 5 seconds. I tried again and same thing. The booklet says this should be resolved after burning the file to a DVD... I havent tested that, because I only wanted the file on my computer. Ill update if burning the file fixes the issue. In case anyone is wondering, the laptop I used was the Acer Predator (which exceeds the specs required).

Works great for digitizing your old video!

Great for turning vhs into digital files.

This works! And it doesnt require a computer science degree! The editing function could use some work - not super intuitive.

The process to get set up is easy, but there are too many issues with recording. The colors have issue and come out almost grayscale, even though I can connect the same camcorder to a TV and get full color. If I record longer than 30 minutes, the audio tends to get weird. The audio will either slow down dramatically, or it is a delay of about 2 seconds between the audio and the video. Every now and then I can record for an hour without any issue. If I find another product that works better, I might update this review so others can know.

I got it to record but the volume wouldnt come through, tech support tried to help but they couldnt figure it out either.

I Like the product to save my old VHS tapes. Tech support is extremely responsive. I started the program with a problem uploading the VHS tape, no sound, picture only. They helped me figure out it was due to a previous program that did not totally uninstall. Fixed that. Editing is a little complicated, havent figured it out yet. Their burn to disc, for me, doesnt work. I quit trying after a number of attempts, even though Tech support had more ideas to try. The disc would not work on a DVD player and TV. I found I could easily drag and burn to disc in Windows. This process turned out great for me. Sound and picture and the DVD disc works on computer and DVD player. When I try to burn to disc from this program I get no sound from disc on DVD player. I give their tech support 5 stars just because of their effort, quick responses and determination to make it work.