ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Directions were easy to follow, product worked well and I was able to transfer many tapes to digital easy and smoothly. Great product for the price.

When it works right it is fine but there are problems. The instructions are at times unclear and incomplete. I had to figure out some things by trial and error. One recording the sound and video did not match; I had to rerecord. The edit function is very crude; you will either cut some of what you want to convert or have keep some of you dont want to keep. When I contacted support for assistance I received some questions in return instead of a solution for my problem. It will only convert 2 hours of data at a time; this is not mentioned in the instructions. I did get everything I wanted to convert done but it could have been much simpler with better and complete instructions.

Let me begin by saying I am not technologically competent, which is why I purchased this particular program to convert my old VHS family tapes to DVD. I did not want to do a lot of fancy editing. I just wanted to preserve my old VHS tapes. There is a little paper booklet of instructions, and they are okay, but also leaves out some key details. There is also a more complete set of directions that download to your computer. Please use these directions. I was using Windows 10 so I know it works with this, even though some may say it does not. I understand because I almost returned the program several times. But, all the problems were the result of my not reading the directions carefully. Example, take off the power save option on your computer. My setting was for my computer to go to sleep after 15 minutes, and that kept screwing up my efforts before I figured that out. But, the crowning jewel in all of this is the tech department, specifically Tyler. I emailed him many times, and he patiently and quickly answered all my questions. He should get a raise! The end result is that I have converted all my old family tapes to DVD, and also copied them to flash drives which is really convenient.

The USB device seems to be pretty good, but the VHS2DVD Wizard software leaves a lot to be desired and is very buggy. On one of my computers, the preview screen was very small and was truncated on one side so that I could not see the entire picture that was being displayed by the video tape player. I contacted support for the product and they promptly replied that I should lower my screen resolution and possibly move the application window to the far left of my screen. Changing the resolution had no effect but moving the window to the left did cause the entire video to be displayed although still very small. Both the editor and the dvd burner parts of the software and constantly hanging up when certain things are done. The software also cutoff the first 15 to 20 minutes of my capture for no apparent reason. Was able to use the USB device with other capture software that I have in order to transfer my VHS tapes to DVD. Would really not recommend this product to anyone.

You dont need to be technical to setup and record. And if you have issues the customer service is great.

I was hesitant to buy because of some of the reviews with Windows 10, but Ive not had any problems. The instructions say to make sure you have .NET Framework 2.0. Had 3.5 so no problem. You have to turn off the screen saver, which disrupts recording. When you edit videos to cut out sections, the Export function needs to replay whatever you are saving, so this can take some time. Converts to WMV or MPEG. Had a couple of VHS tables to failed the app when I tried MPEG, but they recorded as WMV just fine. Is a basic app, but it works just fine.

BUYER PLEASE BEWARE!!! Even with some bad reviews, I took a chance on this product. Believe me when I say other bad reviews are truthful. I installed the software for this product from the CD onto my Windows 10 laptop. I was connected wirelessly to the internet while I downloaded the software. As soon as the software downloaded, I lost my wireless internet connection. I know quite a bit about computers but not enough to get my wireless internet connection back, so I had to restore my computer back to original to get my wireless connection back, it messed up my computer in multiple ways. I did get a quick response from tech support, but twice they told me their software had nothing to do with my internet connection. I know it there was no problems with my computer, before I installed the software, and immediately after the install I had all kinds of problems with my computer. I am tech savvy enough to know that happened, but somehow it messed up my wireless adapter. Ive had the laptop for many years and never had a problem with the wireless connection until I installed the software. I am returning the product to get my money back, but I cannot get the time it will take me to get by computer back to where it was before I had to reset it.

Very easy to use and love saving my memories

The software that came with the device is broken due to the latest Microsoft update. They sent me another software package that did work and promised a license. I noticed yesterday the unit was getting very hot. Today to see if I could clear some of the noise in the video I used my laptop instead of desktop, it got hot there as well.. and now the housing has come apart. I snap it back and it just pops open. Anther issue has developed and that is I am not getting sound now. I believe this may be to the heat of the device and it falling apart. Tech support IS working with me. I will update.

I must admit I really hesitated about getting this product, but I didn’t want to send old, treasured VHS tapes of home movies off to get them converted to DVDs. So I convinced myself to try it and - gotta say - it could not have gone smoother! I followed the instructions to the letter and at the end of the day, I have a DVD of each tape!