ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Let me begin by saying I am not technologically competent, which is why I purchased this particular program to convert my old VHS family tapes to DVD. I did not want to do a lot of fancy editing. I just wanted to preserve my old VHS tapes. There is a little paper booklet of instructions, and they are okay, but also leaves out some key details. There is also a more complete set of directions that download to your computer. Please use these directions. I was using Windows 10 so I know it works with this, even though some may say it does not. I understand because I almost returned the program several times. But, all the problems were the result of my not reading the directions carefully. Example, take off the power save option on your computer. My setting was for my computer to go to sleep after 15 minutes, and that kept screwing up my efforts before I figured that out. But, the crowning jewel in all of this is the tech department, specifically Tyler. I emailed him many times, and he patiently and quickly answered all my questions. He should get a raise! The end result is that I have converted all my old family tapes to DVD, and also copied them to flash drives which is really convenient.

I used this product to digitize an old Betamax tape. I couldnt get the program working on a computer running Windows 8.1, but it did work on my Windows 10 computer. The preview window in the application wouldnt work, but that may be because I was using a Betamax player. Additionally, my computer did not recognize the USB device, and it was only after I clicked around in the program (I had success clicking the audio and video source input toggles) that the light on the device finally lit up and my computer recognized it. Overall, I have looked at several types of this product, and this one is the most reasonably priced and it does its job well, with a few minor issues that dont affect the recording process in any way. Though I cant say how well it does in digitizing VHS tapes, Im sure they record just fine. I would 100% recommend this product to anyone looking to digitize Betamax or VHS tapes.

It took me almost an entire weekend to figure it out, but once I did, it was great. I must say the directions booklet that came with this product lacked a few details as far as step by step instructions, especially for someone like me who is not computer savvy. After finally going on YouTube, a few details were cleared up for me and I was able to record all of my old family VHS tapes to DVD. Very relieved now that I no longer have to worry about these tapes deteriorating over time. It was worth the time and the $30 spent on the product.

Posting after running one test. This is the easiest converting software Ive ever used, its an all-in-one package, once you get past the initial issues. Purchased from Amazon, loaded on a windows 10 PC with 4GB RAM and 2.20GHz duo core. Followed the enclosed instructions to the letter, but program would not detect signal from video player. Uninstalled, reinstalled, still nothing. Based on other reviews I thought that was that. I sent an email to tech support about 4:30 pm CST on a Thursday, figured Id hear back early the next week. Nope, got a reply Friday morning by 7:30am. List of instructions to load a different driver. Not complicated, you do not need to be a computer wiz to follow, but you do need to be able to read. I followed the instructions and was up and running in about 15 minutes. So far I have only recorded a test DVD, only about 15 minutes in length. All seems to be OK. Have to remember Im recording tapes that are (in some cases) 20+ years old and watching on new large screen TVs, so the quality isnt what you would hope for, but Im putting that on my old tapes and not on the software. If warranted Ill edit this review after burning a couple full length videos to DVD, but if all acts as it did for the test my 5 stars will stand. ***edit/update*** After burning 5 videos to DVD I have to lower my rating somewhat. When this works it works well, but in 2 of the 5 videos the audio sync was off from the video, in one case by over 5 seconds. I had to capture the video a 2nd time, and its much closer now. Also, after capture I got an error message about running out of data (the multiplexer has run out of input data) on a 3rd project. So far have not found a way around this and will have to engage tech support. In 2 of the 5 projects it worked exactly as expected, but thats less than a 50% hit rate. So far all of my projects have been an hour in duration or less. Not sure if there would be more issues with longer tapes.

Seems to work well for what it does. Havent run it thru its total paces yet. Just wish that the viewing box, during the recording was much larger. Their box is very small so you cant see how the recording is going.

Due to a compatibility issue with my laptop, the USB Video grabber did not initially work for me. I contacted the support team via their email and I must say they were extremely responsive to my issue and were very timely in responding to any of my questions. It took a little over a day, but they eventually provided me with a solution that works great. I am now happily transferring 25 year old VCR tapes to digital.

I rarely give 5 star reviews, as Im a firm believer in theres always room for improvement. That being said, once you get the application loaded up and launched - its a straight forward user experience. Where this product excels is in Customer/Tech Support. My laptop doesnt have a CD drive. I wrote to Tech support asking for a ZIP file with the .exe file. To be honest, I didnt think Id hear back for at least a day. In less than an hour I received a response from Tyler, Lead Tech Support, looking for proof of purchase. And once provided that info, I had the file. I did encounter a technical issue after successfully installing file. I wont go into detail as thats not important. What is important is this, Tyler exchanged emails with me for about an hour or so until the issue was resolved. Its been a long, long time since Ive encountered an organization with such dedicated and well educated customer/tech support.

I use Roxio Easy media Creator and Adobe premier Elements 2019 and have been doing video editing for 20+ years (mostly for personal use with occasional work for friends). This device and its software is pretty good for its price. I only used it to capture VHS tapes in MPEG format to import into Adobe Premier Elements. I wish it had more options for capture format - it only captures in MPEG4 format. I also had to unplug the USB device and re-plug it occasionally to get it to be recognized. I am using a custom built PC running Windows 10 (MSI Mainboard with 8 GB DDR 3, 500 GB SSD with several additional storage ATA drives and a 3.4 GHz AMD Phenom CPU). Overall, it does what I need it to and should work well for anyone just wanting to capture RCA or S-Video analogue input.

I Like the product to save my old VHS tapes. Tech support is extremely responsive. I started the program with a problem uploading the VHS tape, no sound, picture only. They helped me figure out it was due to a previous program that did not totally uninstall. Fixed that. Editing is a little complicated, havent figured it out yet. Their burn to disc, for me, doesnt work. I quit trying after a number of attempts, even though Tech support had more ideas to try. The disc would not work on a DVD player and TV. I found I could easily drag and burn to disc in Windows. This process turned out great for me. Sound and picture and the DVD disc works on computer and DVD player. When I try to burn to disc from this program I get no sound from disc on DVD player. I give their tech support 5 stars just because of their effort, quick responses and determination to make it work.

This is a very good device, it does just what I need it to do. I had no issues with it at all, it works perfectly on my Win 10 laptop. The sound out of sync situation is only happening during the capturing process. Once the video is captured and saved on your computer, the sync issue is not there. Ive converted 10 tapes, burned them all to DVDs and planning to do more. In addition, I saved them all to my external usb storage as a backup. The clarity and crispness isnt exactly the same as the original tapes, but thats understandable. To get the same level of crispness you would need to go to a professional movie-making studio. Im quite happy with the results, it does the job.