ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Due to a compatibility issue with my laptop, the USB Video grabber did not initially work for me. I contacted the support team via their email and I must say they were extremely responsive to my issue and were very timely in responding to any of my questions. It took a little over a day, but they eventually provided me with a solution that works great. I am now happily transferring 25 year old VCR tapes to digital.

Most times I don’t leave a review but this product definitely deserves 5 stars all around. A long put off project to digitize all of those home movies that got thrown in a drawer finally got done. The software is easy to use and a very nice feature is that you can set the capture time so you don’t have to babysit. I contacted tech support the first time because my laptop didn’t have a hard drive. They were quick to respond with a link. Contacted them again when after 36 tapes I was getting an error message. It was my fault because I played with the windows 10 microphone settings. They recognized the error message and replied an hour later with simple instructions to remedy the problem. I like it so much I’m going to investigate the other products they sell.

Worked for me. Windows 10 Although the software COULD be a little more intuitive, and editing out portions of videos is CONFUSING. Dividing video into chapters is a tedious pain. I eventually just chose to automatically divide chapters by every ten minutes or so, just to save time. Hence the 4 stars instead of 5 It would probably be best to use this only for capturing your VHS tapes, then use other software for editing. But I finally got around to putting our wedding video on DVD.

The software had a compatibly issue with my computer which was running Windows 10. The video preview was not displaying and I was receiving error messages from the program reference the path to my C: drive when I clicked on a program button. I contacted Tech Support via email and they responded very quickly. After some email exchanges to trouble shoot the problem, they provided a software update which resolved the issues. The program works great and I can now transfer my camcorder Hi8 tapes onto my computer with the preview screen working. Excellent tech support.

Directions were easy to follow, product worked well and I was able to transfer many tapes to digital easy and smoothly. Great product for the price.

Very easy to use. I had one technical question and Tyler at Clearclick was very helpful and prompt with his response.

Im using Windows 10. Took me a couple tries to figure things out. Followed the instructions as written. When you plug in the converter to the usb, it takes a very, very long time. I have found I need to close and restart the software for it to recognize the device. For Win10, it defaults to the My Videos folder. Thats fine but to look at the default path, it looks like its saving in My Documents, not Videos. My system is too jerky to use direct to dvd. Once I figured out where it was saving, the video looks pretty good for 25-30 year old vhs tapes. Havent tried the video editor yet. All in all, Im pleased now that I know what Im doing.

The VHS2DVD Wizard has worked fine for me. Theres been a few glitches. I tried to use the option of going from VHS straight to DVD and that didnt work, but I wasnt using a newer, faster computer. It went through the whole tape and didnt tell me. I wasted time and a DVD. It took a few attempts to get it to load and work correctly, but I was able to load and get it working the second time. The video quality is slightly less, or it could be from old VHS tapes. On fast movements in the videos, for a split second, I see lines at the location of the movement. It will pull copyrighted materials and make them digital. I am backing up old production movies that will go bad over time on VHS, so that grandkids can watch the animated films.

Tried to contact support a couple of times and didn’t get any response. Fairly easy to use, but didn’t work as I expected. Video and audio not in sincronization.

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.