ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Installation was pretty straight forward. I was able to connect all the pieces without a problem. I was getting a nebulous error from Windows when I tried to record. I reached out to their support team with the issue. In a very short time, I received a response from Tyler, a lead in their support department. He directed me to a couple of settings in Windows that deal with audio and video devices. Once I made his suggested changes, things started working. I had one other minor issue, and emailed Tyler regarding that one. He responded in less than 10 minutes, and was spot on with his assessment and recommendation. The tool gets high marks, but the support has been amazing!

Recently went through 20+ VHS tapes that were boxed 12 years ago when we moved. Many are over 30 years old (weddings, birthdays, daughters events, family events and woodworking videos for equipment I still have). Got a VCR from someone in our city, purchased VHS2DVD and its all history (literally). Put the tape in VCR, hit play, and then hit Record on the VHS2DVD app then sit back and watch the process. Flawless. I created .mpeg file on an external drive and next Ill copy them onto thumb drives and gift the family videos to family members. May burn DVDs if needed. Thanks ClearClick.

It took several hours to properly install the VHS2DVD Wizard software and drivers, as the default settings were pointing to my webcam. The capture device only worked on USB 2.0 ports, not USB 3.0 (possibly being a bottleneck). The software requires the installation CD to always be in the CD-ROM even after installation. While functional, the video capture was very choppy with distorted audio. Also, after recording a full 2-hour VHS tape, the software froze and crashed, losing the last 7 minutes. I got slightly better video and audio sync using another software package with the capture device. Possibly it is limited by my 8-year old CPU, but web video and DVD play flawlessly. Playing the VCR directly onto my TV, I did not see these analog distortions. Hopefully buying the standalone SD recording unit will eliminate the buffering, although they all have mixed reviews.

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

Great product for transferring old vhs tapes to dvd! Being able to keep a backup copy of the file and dvd is always peace of mind knowing tapes don’t last forever. The original software sent didn’t work with my old dell laptop. Tyler the support department lead is Awesome!!!! He sent me another option that worked for my computer. Very happy with product and support.

I had a minor issue with ghost images of converted video and audio quality. The tech team responded to my inquiry within the same day. They also resolved my issues after few email exchanges. I highly recommend this software. Price matched quality.

First off, this DOES work with Windows 10 - if you have the right software. I installed the software that ships with the device and even after an hour of trying every combination of selections I could, I was never able to capture anything other than sound. I then tried it with Pinnacle Studio 22, and that software didnt even recognize it as being plugged in. I finally tried my favorite standby - CyberLink PowerDirector (v16) and it worked perfectly the first time I tried it. In the week Ive had it Ive digitized 8 or 9 VHS tapes with very good results - keeping in mind a digitized 30 year old VHS tape is never going to look great by todays video standards. Of course once captured, a file can be imported into any video editing software that you choose.

This does work. I am not a computer person and it took me days to figure it out. The instructions online are different than the instructions in the package and the information in the Q&A help is different than both of those. I feel this would be 4 stars if the instructions were cleaned up. Now that Ive got my video, Im trying to figure out how to edit it. That seems just as challenging. It might be easier to locate other software for that. :(

I got it to record but the volume wouldnt come through, tech support tried to help but they couldnt figure it out either.

The software had a compatibly issue with my computer which was running Windows 10. The video preview was not displaying and I was receiving error messages from the program reference the path to my C: drive when I clicked on a program button. I contacted Tech Support via email and they responded very quickly. After some email exchanges to trouble shoot the problem, they provided a software update which resolved the issues. The program works great and I can now transfer my camcorder Hi8 tapes onto my computer with the preview screen working. Excellent tech support.