ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

I rarely give 5 star reviews, as Im a firm believer in theres always room for improvement. That being said, once you get the application loaded up and launched - its a straight forward user experience. Where this product excels is in Customer/Tech Support. My laptop doesnt have a CD drive. I wrote to Tech support asking for a ZIP file with the .exe file. To be honest, I didnt think Id hear back for at least a day. In less than an hour I received a response from Tyler, Lead Tech Support, looking for proof of purchase. And once provided that info, I had the file. I did encounter a technical issue after successfully installing file. I wont go into detail as thats not important. What is important is this, Tyler exchanged emails with me for about an hour or so until the issue was resolved. Its been a long, long time since Ive encountered an organization with such dedicated and well educated customer/tech support.

Works well and easily on Windows 10. There is no Automatic Stop, but you can overestimate the runtime and set a time limit for recording. That works good enough since there is a built in editor that you can use to cut off the end or any in between sections. Definitely past its prime though, as the last New VHS device was discontinued in 2016 and this software supports XP! -1 Star for being so expensive considering its too young to be vintage but old enough to be effectively obsolete on modern OS.

I used this product to digitize an old Betamax tape. I couldnt get the program working on a computer running Windows 8.1, but it did work on my Windows 10 computer. The preview window in the application wouldnt work, but that may be because I was using a Betamax player. Additionally, my computer did not recognize the USB device, and it was only after I clicked around in the program (I had success clicking the audio and video source input toggles) that the light on the device finally lit up and my computer recognized it. Overall, I have looked at several types of this product, and this one is the most reasonably priced and it does its job well, with a few minor issues that dont affect the recording process in any way. Though I cant say how well it does in digitizing VHS tapes, Im sure they record just fine. I would 100% recommend this product to anyone looking to digitize Betamax or VHS tapes.

I Like the product to save my old VHS tapes. Tech support is extremely responsive. I started the program with a problem uploading the VHS tape, no sound, picture only. They helped me figure out it was due to a previous program that did not totally uninstall. Fixed that. Editing is a little complicated, havent figured it out yet. Their burn to disc, for me, doesnt work. I quit trying after a number of attempts, even though Tech support had more ideas to try. The disc would not work on a DVD player and TV. I found I could easily drag and burn to disc in Windows. This process turned out great for me. Sound and picture and the DVD disc works on computer and DVD player. When I try to burn to disc from this program I get no sound from disc on DVD player. I give their tech support 5 stars just because of their effort, quick responses and determination to make it work.

I have converted about 20 VHS videos so far with very little trouble. I have more VHS and others yet to go! It has stopped occasionally but a simple restart fixes it. It is not a video editor although it has some capability to crop, but for simply getting video from tape to digital, its super simple. I thought about just sending all the tapes to a service for transfer to digital, but I can get more value out of doing it this way, and I can see what I have. Some of the tapes only have a little bit of video, some I dont care about, so I now know what I have and how to put it together. Ill use a different video editing software for that, but the library I now have of all the old stuff is awesome. Using Windows10.

Installation was pretty straight forward. I was able to connect all the pieces without a problem. I was getting a nebulous error from Windows when I tried to record. I reached out to their support team with the issue. In a very short time, I received a response from Tyler, a lead in their support department. He directed me to a couple of settings in Windows that deal with audio and video devices. Once I made his suggested changes, things started working. I had one other minor issue, and emailed Tyler regarding that one. He responded in less than 10 minutes, and was spot on with his assessment and recommendation. The tool gets high marks, but the support has been amazing!

First off, this DOES work with Windows 10 - if you have the right software. I installed the software that ships with the device and even after an hour of trying every combination of selections I could, I was never able to capture anything other than sound. I then tried it with Pinnacle Studio 22, and that software didnt even recognize it as being plugged in. I finally tried my favorite standby - CyberLink PowerDirector (v16) and it worked perfectly the first time I tried it. In the week Ive had it Ive digitized 8 or 9 VHS tapes with very good results - keeping in mind a digitized 30 year old VHS tape is never going to look great by todays video standards. Of course once captured, a file can be imported into any video editing software that you choose.

Yeah its a nightmare. They dont have a digital download for the software needed to capture the VHS. When running the disk on a disk drive computer it does NOT install successfully. Id like a refund.

Install took three times, eventually I had to load the software down from their site. Worked well after that. Dont look for DVD quality from VHS tapes, especially older ones, its just not there. Its still a good way to save youy VHS tapes.

Hardware is working. Documentation is barely adequate