ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

It took me almost an entire weekend to figure it out, but once I did, it was great. I must say the directions booklet that came with this product lacked a few details as far as step by step instructions, especially for someone like me who is not computer savvy. After finally going on YouTube, a few details were cleared up for me and I was able to record all of my old family VHS tapes to DVD. Very relieved now that I no longer have to worry about these tapes deteriorating over time. It was worth the time and the $30 spent on the product.

The USB device (the hardware) works excellently. Literally plug-n-play. I had the same problem as many other reviews, the audio gets out of sync with the video, getting increasingly worse the longer the recording runs. Solution: I used OBS Studio (search for it on the Internet) rather than the software that comes with the device. The audio stays perfectly in sync, and frankly, I think the video quality is a bit better too. Couldnt be happier with this product when using OBS Studio.

The software had a compatibly issue with my computer which was running Windows 10. The video preview was not displaying and I was receiving error messages from the program reference the path to my C: drive when I clicked on a program button. I contacted Tech Support via email and they responded very quickly. After some email exchanges to trouble shoot the problem, they provided a software update which resolved the issues. The program works great and I can now transfer my camcorder Hi8 tapes onto my computer with the preview screen working. Excellent tech support.

I was unable to get this to work under windows 10 - I sent an email off to support and got outstanding support from them. We tried a variety of things and ultimately I was unable to get it to work under windows 10, but I have another older windows 7 box and I was able to get it to work using that machine. Im giving it 3 stars due to the setup/configuration issues - setup should be more straightforward I think - Ideally it should be a plug and play solution. Once we did get it to work, however, the quality of the captured video was very good. It looks the same as playing the VCR tape itself, so I found no degradation at all. I cant thank their support enough - it was superb. I doubt I would have gotten that level of support with cheaper devices.

I was able to accomplish what I needed to. Its not a bad device, but the software is a little dated. With the pricing of the device Im betting there isnt a lot of development (which is completely understandable). I like the size of the device in contrast to other units Ive held/used in the past--its very compact.

Over the past few years, Ive been putting our old home VHS movies on DVDs and giving them as gifts to relatives at Christmas. The first year I did it, I paid someone to transfer it over....and it cost me $20/movie. In an effort to save money, I researched and settled on ClearClick. It works well, but it does take a long time to transfer over video. Even though its not the fastest, were happy with how it works and love being able to convert tapes to DVDs on our own.

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

For the price, its pretty easy to use. Quality is dependent on a lot of things but for my light uses it was worth it. If you had a lot of tapes to do, not sure this would be the one I would choose.