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Rob
> 3 dayFor a mid-priced laptop this thing falls short. Why did they make the letters on the keyboard so lite? Theyre really hard to read unless the light is perfect and I have to constantly face the screen down just to illuminate them. No Ethernet port so an adapter is necessary which uses up one of the only two usb ports.
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GT
> 3 dayI bought this laptop on 08/2020, at first it works fine but then about 6 months later the screen started to go dark. Long story short, I have called HP tech support about 4 times (be ready to spend about an hour on the phone with them), after each time that they reboot and check my computer, they promised that the problem was fixed, but the issue keep happening. I also send my compute to HP for repair (I have to pay $26 to expedite shipping) they kept it about three weeks. For weeks later, the problem came back. Today I am calling HP again, and now they are telling me that they will not replace it, that I have to send my laptop for repair to them again. Seriously HP!!! No buying this brand ever again.
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H. Lopez
Greater than one weekworks great, pretty fast and battery lasts a while.
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Katie55
Greater than one weekExcellent work computer for the price...started right up...out of the box...absolutely a work horse! Wish I could have backlit keys for a bit more money...my eyes are not as good as in the past. Otherwise light weight, and completely reliable! Ohhhh....I needed this computer to be delivered immediately because I teach online and I literally had students waiting for my correspondence by the next day...and Amazon was amazing!! This was recently with all the COVID-19 issues and I got incredible service. Thank you from my heart.
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David W Jackson
> 3 dayThis unit will not run monitors off of the USB-C port which annoys me greatly since it only does data but it works quite well otherwise. The problem started a few days after I started using it. When I would move the mouse to do what you do with a mouse the screen would starting jumping and acting like it lost sync and at times the screen would go blank. A chat with HP support that ran over several days ended with them asking me to send the unit in for repair and that is where it sits. I did hear they received it several days ago but nothing so far on the return or repair. No calls about not being able to duplicate my issue, nothing. Im starting to wish I had returned it to Amazon and bought a better model.
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Yvonne D.
> 3 daySo glad I ordered it, very satisfied !
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John O.
> 3 dayI really like this laptop so far. Easy to set up and really fast. Also very light compared to my old one a Acer and my wifes a Dell
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Jacquelyn Kidd
> 3 dayI bought this laptop to get around the green screen drama. I have a high regard for HP products and that they install intel processors. This laptop filled the bill at the price I wanted to spend. I purchased it for less than $500,oo.
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Selena Deckow
> 3 dayNo arranca el sistema operativo
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Andrinae Nervis
> 3 dayOnly had the product for about a month or so and the WiFi crashes and indicates it’s not operational. Which really sucks when trying to work from home on a laptop. I did a reset and it worked the 1st time, but not the second time it happened. If I don’t figure out something soon I’ll have to return the product which significantly impedes my work schedule. Due to the WiFi headache, I would not recommend this product.