LG UltraGear QHD 27-Inch Gaming Monitor 27GL83A-B - IPS 1ms (GtG), with HDR 10 Compatibility, NVIDIA G-SYNC, and AMD FreeSync, 144Hz, Black

It is hard to convey what youve never had. I didnt realize how much of a difference this monitor would make because Id never had such a good monitor. The colors are deep, the picture is accurate, there is no ghosting or even a hint of it - its just so smooth. And I had a really good Dell ultrasharp for gaming. I also didnt realize how much I would like 1440 gaming. Or the high refresh rate. EVERY game I have looks like new. Its just wonderful. You cant go wrong with this one.

With Windows new auto-HDR settings, and even turning on HDR permanently, get the most out of the monitor, getting great brightness and incredible contrast for a monitor that is not an OLED. Getting HDR to work properly on this monitor can be a bit tricky sometimes, which is why I see a lot of reviews that complain about them HDR or low nits/unusual colors on the monitor. Your monitor will say that HDR is enabled but the source will be confused as to whether to enable HDR or not, and youre stuck in this state where you believe the HDR is just bad. But if you have HDR set up properly, you will not be complaining about the low brightness or weird colorization on this monitor. Maybe something else, but definitely when you get the monitor, double check HDR settings, etc - on both the monitor and source. And when it comes to the price, this is probably the best monitor you can get for the money. It is important to note that this is G-Sync compatible, and does not actually have the G-Sync module in the monitor itself. I havent noticed any cons in terms of maintaining good 144hz gaming thus far with V-Sync, which is about the peak youd get at WHD without setting the graphics down, and you dont have the G Sync module in the monitor constantly sapping power even when its off.

This thing is amazing. Ive had a decent, not true gaming monitor for a long time now that was IPS. It looked good, but it was 60hz. I decided to finally go with the 144hz camp and researched around for some 1080p 144hz so I could always get 144 fps. I have a 1080ti so should pair up plenty of power going forward. Well, I got some Asus MG248QR which is supposed to be a decent TN panel. IT was fast, the gaming experience was great, but it really looked like trash. Grey on white while surfing, e-mail was hard to read. Eye strain etc. The motion was great in games and ghosting test was solid. My friend had a 27 TN he just got that was pretty solid, looked a little better than mine, and I liked the resolution. So I decided that I was going to return this one, and just bite the bullet and spend more money. I spent 240 with tax on my TN panel that was 24. After so much back and forth I was about to bite the bullet on a LG 27GL850 which was rated one of the top montiors, but they say the contrast was meh..... then after awhile I found this montior and was like well I dont need HDR color accuracy and the USB hub so lets go for it. All in all it was just an extra 150 bucks over the TN I just got. Well it came in today and OH MY GOD. Its such a difference.... the resolution def. helps, but the IPS look is back, and its like I have my same old good picture Im used too, with amazing 144hz gaming. Not to mention this thing is even better ghosting than the TN had. UFO Ghosting test is almost clear, its pretty amazing how Modern Wafare looks on this monitor. I still get about 100-144 fps in 2k res. So its perfect for G-Sync. This monitor also has plugged right in and worked with Modern Warfare, the old one I would have to constantly fight turning on and off g-sync etc. to get it to run smooth without lag when it dipped below 120fps. Anyway, in a dark room, and black background of course this thing isnt black, and no IPS will be. But that brightness makes everything pop when there is stuff on the screen, and the contrast between white and a black box is nice. Anyway, only got a very small edge bleed in top left corner, uniformity is very nice, and left edge has a very so light dim light but its only noticeable on black screen, big woop. IMO its perfect and so glad I found this for 379 bucks. Saved 120 over 850 and its totally worth it. Dont look at any other monitor, bite the bullet, this is the monitor you want to get hands down if you game, and work and its just a perfect all around monitor.

The monitor broke after 2 days of use. It now flickers every 6.5 seconds. I swapped cables and ports. No avail. Plugged different computers into it. Same result. So I submitted an online support ticket to LG. Let me say this: bad things happen. I’m not overly irritated the monitor broke. No production process is flawless and duds will happen. My concern is LG’s support process. I received it on Friday. It started malfunctioning on Sunday. I submitted the online support request Sunday night and received an automated email almost immediately. The closing line is “We will call you as soon as possible.” Note that word: “call.” Monday I received an email from “Arianne” reiterating the ticket number, informing me to look for additional correspondence with shipping labels, offering condolences, and providing links to create support requests. As an IT professional, I hate these emails. All of that could have been accomplished in the automated response. Additionally, since I have created the ticket which kicked off this process, I don’t need instructions or links to accomplish what I’ve already successfully done. These emails are designed to placate the individual and provide a “human touch.” I find them condescending and superfluous. Tuesday night I received the shipping label and instructions to arrange a FedEx pick up. FedEx picked up the monitor Saturday. Keep in mind, it has now been 7 days and there has been no mention of when I will receive a replacement, and no actual contact with any support professional, no troubleshooting, and no “call.” So I called them. I asked for an estimate on when I can expect a replacement. I am informed that it is under warranty (duh, it broke after 2 days). But the warranty is a repair or replace warranty. So they have 10 business days from the time they receive it to attempt repairs. It could take as little as a “couple of days” if it’s an easy fix. If they determine it’s not repairable or cost effective to repair, I will receive a replacement or a refund. I am also told to allow 3-4 days shipping each way. For those keeping count, that means 3-4 days to them, 10 business days for assessment and repair (which will include at least 1 weekend), and 3-4 days return trip. I paid for a monitor, got 2 days of use out of it, and won’t have it back in working fashion for up to 20 days if all goes well. If all does not go well, I will wait a full month for a monitor I already paid for, and then be given a refund, purchase a replacement, wait another week for delivery, and hope this process does not repeat. When I spend a few hundred dollars on something, I expect it to work. If it happens to be faulty, I expect a PROMPT replacement. Nothing about this has been prompt thus far, and they are promising more of the same. And don’t tell me you’re going to call and then make me have to reach out to you a full week later. At this point I hope it becomes a refund scenario because I am not overjoyed at the prospect of doing business with LG in the future. **First update** Last week I called LG support again since they still seem unable to contact me and provide any guidance or information. I was told the monitor was still in transit. **Second update** It is now May 17th (14 days since I submitted the support request) I called the support number to day for an update. The support person tells me the repair team has not received the monitor yet, but he will follow up and have someone contact me. He advises me to expect a phone call and that I should keep my line clear. He also took down my email address because they will send out periodic updates of repair progress. That part is concerning since that information is already in the system with the repair tick (what they refer to as an RNN number). I have not received any call or email yet. Meanwhile, my repair status is still Appointment Confirmation which is the same status it has been in since I submitted the request 2 weeks ago. **Third Update** Its May 31st. They still list my monitor as being in repair status. Since my last update I have had contact with them twice. The first was when they called me to due to me filing a complaint on their website. All that person did was reiterate this is their standard support process. He took down my number and email address and informed me they would update me periodically throughout the process. To date, that call is the only contact they have initiated. I have received no updates in any format without reaching out to them myself. I called them again on the 26th to get a progress update and spoke to someone who told me it had not yet been repaired and parts had been ordered. He told me to expect the monitor between the 27th and the 31st. Seeing as how the ticket shows it still hasnt been repaired (and the date of this update), we can all guess how accurate that information was. **Fourth Update** June 1st. It has now been 29 days since the support request was submitted. I called again today since yesterday was the deadline for them to complete repair, replacement, or refund. I am being told the repair facility is waiting on parts which will not be available until next week. I requested they escalate the call to a manager since they are now in violation of their own terms, which they have explained to me each time I have reached out for updates. The response I was given is that they will transfer the call but I will be provided the same information. I reiterate they are past their own deadline and this is unacceptable. I clearly state there needs to be a resolution today and I need to be transferred to someone who can make that happen. He says please hold. I have been on hold for half an hour. **Fifth Update** June 1st update part 2. After being on hold for just over an hour, I spoke to a woman who explained the following to me: 1. They should have never given me turnaround times. They are not supposed to set those expectations because they cannot guarantee them. 2. She will initiate the refund/replacement process for me, but cant do it herself. She has to send an email to the repair department (Elizabeth) because they are the only ones who can initiate a replacement or refund request. She will send the email off instructing (asking?) them to initiate a replacement or refund request and call me back in a few days to let me know what they say. 3. The parts needed to repair my monitor are on back order. So for those keeping score, I am still losing. My current status is that the department that has failed me repeatedly are apparently the only ones who can resolve the issue. I should basically just kiss my $406.59 goodbye. I have utilized the Email the President feature on the LG website but I am not holding my breath. In short, while I like LG products and have purchased numerous over the years, their support system is the worst I have ever encountered and I will not purchase any of their products in the future. **Sixth Update** June 8th. No one ever called me back as promised back on June 1st. The monitor simply showed up at my door yesterday (not a replacement or refund as indicated on the 1st, but the original monitor...supposedly repaired). I bit my tongue and set it up. It seemed to work fine last night. This morning, however, it is back to flickering...but now every 3 seconds. So the monitor is worse than when I sent it in. I called LG support and they said in this scenario they would ask that I send the monitor back to them for additional repairs. I refused and said I want my money back. Now Im on hold again to speak with someone from executive support. **7th Update** After speaking with executive support on the 8th, I was told they were going to submit a request for a refund and someone would call me back on the 10th or 11th. It is now the 14th and I have heard nothing, so I called LG support again and was immediately informed by the gentleman who answered the phone that no request has been processed. So Im on hold (again) for executive support. This has moved from agonizingly frustrating to downright unacceptable and bordering on theft. **8th update** After a brief hold I spoke to a woman who said she needed to put me on hold to track down a co-worker (presumably the guy I spoke to last week). 5 minutes later she came back on the line and gave the same initial greeting. I told her I was still waiting for her to track down the co-worker and she hung up on me. **9th Update** Called back and spoke to someone from the executive support/services team who says the following: 1. The refund request was not submitted last week because their is a chance it could get rejected. So I have been waiting for a week on a callback to update me on the status of something they never actually did. 2. Their policy is that they get TWO repair chances before a refund can be considered. 3. They can submit the refund request but there is a chance it could get rejected because I have not allowed them a second chance at repairs. As of this writing, I have reached out to them twice via the message the president feature (which I received only one response to). That person said they were my case manager and I havent heard from them since. I have reached out via Twitter with no response yet. I have tracked them down by phone on a regular basis because no one ever follows up as they promise. And now I know they dont call me back because they dont take the actions they tell me they will, and if I dont call them Ill never know that Im sitting with a broken monitor that no one wants to deal with. This is not customer support. **10th update** Charlie from LG is now my case manager. According to him, the refund request has been submitted which goes to someone higher up for review. That takes 7-10 business days (sound familiar?). If it is approved, I can expect a refund in 4-6 weeks (mid August). If it is rejected, I have to send the monitor in again, and if all works as it previously did, Ill get it back sometime in mid August...and maybe it works, maybe it doesnt. So lose/lose. **11th update** June 26th. Yesterday (the 25th) was the 10th business day (7-10 business days to review a refund request). I reached out to Charlie by responding to the text message he sent me on the 14th. Here is Charlies original text to me: This is Charlie from LG following up with you regarding your case. I will be your case manager until this is resolved. I will be sending you updates on your case. You do not need to call into customer service. Please reach out to me directly if you have any questions or concerns and I will respond promptly. Is anyone surprised I have received no updates regarding my case? Is anyone surprised that I got no response to my inquiry yesterday? Me neither. The saga continues. **12th update** July 26th Havent updated this in a while because, frankly, I just thought I was over it. Turns out, Im not. My refund request was denied because I have to give them two repair attempts. So I sent it back. It arrived on my doorstep today. No updates or notifications since I sent it back to them, and the case tracker says repairs havent even been started. But its on my doorstep...with no power cable. I called in and explained the issue. I got put on hold while the rep went off to see what he can find out. He came back and told me he sent this to someone above him and that person will review and get back to me. I asked for an ETA. He said he cant tell me when they will have time to reach out. I told him that was unacceptable and he hung up on me. **13th update** July 30th So I spent two days calling the executive management hotline and they are apparently no longer taking my calls. I pulled the number for the repair facility off some shipping labels and called them (NOT LG by the way...they outsource repairs). That rep told me they had a ticket for me to return the monitor for a third attempt at repairs. I explained that it was returned to me without a power cable, and that I did not know if it needed repairs because I cannot plug it in to check. She then closed the return request and arranged to ship me a power cable. Today I received a text message from the Executive Support number. It states: Our service records show that you recently spoke directly with an LG Presidential Liaison, is that correct? Please kindly select a number to let us know. 1) Yes 2) No I have NOT spoken to any presidential liaison and responded accordingly. I have no idea at this point what that question and response will or wont lead to. The power cable arrived today, and at this point it appears the monitor may be functioning properly. Ill leave it running and reverify tomorrow since the issue has never presented immediately. At this point I should mention the guy who hung up on me on the 26th told me, sir, we are doing our best to help you. I really hope my experience is NOT what LG considers to be their best. **14th Update** August 6th I can now confirm the monitor is finally working. I have been using it for just over a week now and the flickering has not returned. There has been no contact from LG since they sent the missing power cable, and no follow-up to the previously mentioned text wherein they were confirming I had spoken to some mystery liaison (which never happened). And to be blunt, I am not calling to let them know they finally fixed it because, as I think we all can agree, they dont really care. So, in summary, beware of LG support. It took over 3 months and ridiculous amounts of frustration to get a broken device repaired. Toodles.

Worth buy if you are looking for a 1440p high refresh rate monitor

Ill be frank. Im having a hard time understanding the rave reviews from others. I used this monitor to replace an old Dell monitor that was so old it didnt even have full HD. While this monitor is definitely better, it did not wow me like I expected it to based on reviews her on Amazon. Is the picture clearer? Sure. Are the colors more vibrant? Yeah, thats noticeably better. However, I stacked this up against a Dell S2719DGF which is $100 cheaper and has 165 Hz refresh. The Dell also had a great picture with good color, almost as good as this LG, even though its not an IPS panel. Plus, it felt like it was a more solidly built monitor (e.g. the joystick on the LG feels cheap - like its going to stop working at any time.) The audio, specifically the DAC, on this LG is worse than the Dell. However, both are not good enough for me to use; direct to on-board audio is much better. I just cant see the big hype of this LG for the extra $100. I returned the Dell, oddly enough, because Dell customer service was a mess. They told me they would provide very limited support, because this FreeSync compatible monitor was connected to an NVIDIA card. That was pretty much a mess-up on their part, but nonetheless, a bit too shaky for me to keep the monitor. BTW - I have 3 LG TVs, so I know what to expect by way of quality and customer service. Plus, I obviously had a Dell monitor for years, plus a few Dell laptops, so I know that company pretty well too. This LG and the Dell both play well. G-Sync with my GTX 1060 worked seamlessly (pun intended) on both, even though the Dell is not considered G-Sync compatible. Plus, refresh rate is good on both. Incidentally, LG missed an opportunity with the software you can download to control monitor settings within Windows. They should include the ability to switch monitor modes with a shortcut. This would all but remove the need for the joystick (for my purposes). In general, the software is pretty useless. Even the feature to switch modes based on the running application does not work properly. A shame really - a lot of potential there. So, in the end, Im keeping this LG because it is officially G-Sync compatible, although it still does not show on the official list at NVIDIA (the 27GL850 does). Plus, it does have a good picture and the refresh rate is decent. However, its not worth the extra $100, if you can get over the limited support from Dell.

Ive owned LG monitors before (specifically an Ultra 4K). I bought this monitor for primarily the specs! I needed 1440p and 144Hz. I have come to realize that a 27 monitor is perfect for me, as 32 and higher tend to be less precise and detailed for this resolution. The brightness is OK, but the color is awesome on this panel. The only area that concerned me at all when I got it up and running is that there is a slight shadowing along the left and right edge of the panel. Not enough to scare me away, but enough that I noticed. I typically only notice it when Im looking for it! Keep in mind when buying a monitor, there is always a bit of panel lottery that you can look forward to. On the bright side, there were NO Stuck or Dead pixels on this panel. My last monitor (pretty much the same specs) had a couple of dead pixels that were unrecoverable. The GUI on the this monitor is accessed on the power button at the bottom of the screen. It is a joystick style button that is very easy to use and make changes with. My last monitor had four specific buttons on the bottom of the monitor to access the GUI. I cant tell you how many times I messed up navigating around with that setup. This one is quick and easy. The available settings are adequate, but not that robust. Enough to dial in the monitor with basic settings. The bezel is fairly borderless on the top and sides. But even though the panel goes almost to the very edge of the display, the lighted area of the panel still leaves a about a quarter inch black border on those three sides. The bottom border has the LG logo, and is about 5/8 tall. The display powers on fairly quickly, and doesnt annoy you with a manufacturers splash screen. It only takes a couple of seconds for power-on to ready! Windows 10 recognized this monitor right away when I hooked it up, and even set itself to 144Hz without me doing anything at all. It is nVidia compatible, and is on nVidias approved list (my last monitor worked just fine, but was not on the approved list). I got this when it was temporarily price reduced, so keep your eye on it, or put it in your wish list items and wait for it to go on sale. This one went on sale, and was sold out on Amazon within half a day. The price jumped almost 30% later the day I bought this one, and was no longer in stock. I dont think you can go wrong with this product, and would recommend it to almost anyone.

So I was able to get this on sale for 246$. It is definitley cheap for a 1440P monitor but heres why- The viewing angles and backlight bleed are horrible. Colors out of the box werent great either. I thought to myself its LG it will be good. The monitor itself feels cheap like cheap plastic. It says its IPS but it looks like a Tn Panel. So heres the good- 1440P 144hz Gsync compatible 27 inch. Response time is decent no complaints here. What you need to ask yourself? Do I want a cheap 1440p monitor or spend another 100$ for a quality budget monitor.

Thought this would be a great budget option to upgrade from my 27 1080p 60hz LG monitor as I own a PS5 and wanted to have improved resolution and response time. Im more of a casual gamer so I primarily use my monitor for work from home tasks and teams sharing. After using for for WFH I noticed significant eye strain compared to my previous monitor. May be just adjusting to the smaller resolution but I saw a lot of users with similar issues on Reddit. After more research I realized this is using a BOE MV270QHM-NF1 panel and not an LG panel and I also observed significant glow in the lower left hand corner. Gaming on my PS5 was great (turn off adaptive sync to get 1440p 120hz) but ultimately as this is a productivity first monitor I had to send it back. If youre just looking for a strictly gaming option at an affordable price wait for it to drop down to $246 and pick it up.

I have been so excited to get this monitor. It came with G-sync on out of the box, and already set to 144 hz. I came from a 1080p monitor at 60 hz and the difference is incredible. of course the jump in resolution has lowered the frame rate somewhat, but I mostly play CSGO which is pretty easy to run, so im still getting well over 200 fps on max settings in that game (I have an rtx 2060 and a ryzen 5 2600x, 16gb ddr4 ram 3000). It runs well in most other games Ive tried too, and if it drops too low for my liking, I can just lower settings, or run it at a different resolution. Overall the colors on this monitor look amazing, and I love it. If you currently have a setup like my old one (1080p 60hz) and a computer thats powerful enough for a better monitor, definitely consider getting this. OSD: I havent seen many people talk about the OSD, so ill give my input. The OSD is designed well, and gives you many options to tweak. it offers different game modes (which most people dont really use, just stick to gamer 1 and adjust the settings from there. it has a response time setting, which lets you adjust the response time of the monitor (stick to fast, because the fastest setting introduces ghosting). the monitor has a joystick for navigating the OSD, so thats a plus. Also if you adjust the brightness often like me, you can just press up and down on the joystick to quickly adjust brightness, instead of having to go in and navigate to do that. pushing left and right is for volume. I recommend this monitor to everyone. Its in the sweet spod between 1080p and 4k so the display looks crisp and clean, and its got a 144hz refresh rate, so its buttery smooth if you can run games at that FPS, and the IPS display produces very nice colors.