I have six of these now, and every week theres one I have to go hunt down, unplug, and replug because its crashed. This is the opposite of convenience. Also, as soon as you get them, they want a software update, for which you have to go get their app to apply and make an account and all that. Bleah. On the positive side, they show up right away in HomeKit and work without the 3rd part app just fine as long as they havent crashed.

Plug

Fairly easy to set up, work great once they are.

The app was useless for setup. Kept telling me that I was not connected to WiFi then led me to the WiFi on my iPhone. Under the settings in Meross app it looked like it was turned on for the network. Reset my iPhone network settings as instructed if problems continue with recognizing my wifi . Didn’t work. Reset the smart plug by holding in the power button. Still wouldn’t connect. I eventually connected both plugs directly through my HomeKit. Still cannot get the 2nd plug to show up in the Meross app. I was directed to do a firmware update on the first plug and was able to do that through the Meross app, but cannot find the plug in the app to do the update for the 2nd plug. I guess my next step will be to delete the Meross app and redos load it and try again. I am able to use both plugs and set up automations but ONLY through HomeKit.

These are the plugs I use in my “smart apartment”. They definitely do work once you get them set up properly. I had some issues setting up a few of them and it took me longer than I would have liked to spend doing so. Design wise I would prefer something less bulky, but for the price point I am happy with these. I will continue to repurchase these even though set up can be frustrating at times.

Easy to install with Apple Home

Easy to instal. Works as expected. Very reasonable price.

I bought 4 of these and they were all difficult to set up. None set up on the first try. I had to ensure my phone was on the same wifi network (the devices require 2.4GHz), reset my phone at least once, and reset the devices at least once before the setup finally took. The only reason this is still 4 stars is that once the major headache of setting it up is done, they have been rock solid for me. They are also a decent value for the money. In case anyone is wondering, your phone can go back to using the 5GHz band once setup is complete.

Installation/activation is a breeze. And for the week that they worked like they should, these plugs were amazing. I specifically bought them so I could turn in the lights as soon as I hit my wi-fi because my apartment has no ceiling light and the closest switch/outlet is all the way across the living room, which means I would be maneuvering my way around in the dark. Like I said, for the week that they worked it was great to open the door and have light in my apartment. I also used one for the Christmas tree, which is the first one that failed. After a week, it showed “no response”. I reset it and added it once again to the HomeKit app. Worked for 2 days and once I got “no response”. Reset, added it and worked for 1 day. I’ve been unable to reset it and added to the app ever since. It constantly says “unavailable”. Then the other plug stopped working and said “no response”. I reset it and when I tried to added it again it said that device was already added. Took 3 resets for it to take. It has continued to do the same thing and now, a month later, it is also in “unavailable” status and I can’t reset and added it back. I’ve tried all sorts of tricks and tips I’ve found online for these but nothing has worked. Good thing I can still return them.

So the set up of these is horrible. First off Home Kit cant be used without using Meross app. You cant set schedule with Home Kit as Meross controls this unit. Took forever to set up one. Then it stopped working. Tried to reset and start over and no response from the unit. Cant return as it is too late. Save yourself and dont get these.