PumpSpy WiFi Sump Pump Smart Outlet with Sump Pump Water Level Sensor, 24/7Monitoring & Alerts, Works with any 120V Sump Pump, Has Additional Outlet for Backup System For Sump Pump, White

Wow - this product is just awesome. We recently had our main and backup sump pump fail while I was at work causing some major damage to our basement. We knew about a much more expensive sump systems with similar capabilities as the PumpSpy PSO1000. Once I replaced my main and backup sump pump we decided to give this product a try. I am super happy about it. Setup: Super easy, if you have a smart phone and a good quality router it couldnt be easier. Installing the water sensor is very easy as well, just make sure if you have a main and a backup put the float between the two floats. App: What a great design for an app. I love how you can track the cycles your pump is on and it gives you a good estimate of the amount of water being pumped out each day. I tested the alerts an they work great. You will get a notification through the app as well as optional text alerts to the set phone numbers you desire. Overall, very pleased with the product. Only flaw that I saw was my backup AC charger was too bulky/large and it would not stay plugged into this outlet, which is fine, because I plugged that into a different circuit breaker.

Well our main objective was to see its coming on works for that for the most part - Its misses at least one cycle per day maybe its under the 2 second threshold but all the others are 2.91 seconds rolling at 90 min consistently then we get a 180 min gap - The history is stuck on eastern time though it does give you your time zone for last run - it seems to estimate 1 gallon per second we have a 80 GPM not accurate and you cant configure it Summary: At least you know its running for the most part but could be better with configure if you have a quick hitter powerful pump we would look elsewhere the sensitivity at the smart plug needs improved Last:Sometimes you have to lanch the app twice to see your pump. It took two shots when we set it up eg configuring the wifi app went into spin mode first time and we have 240 mbs about 12 ft from the plug....the outlet actually connected but the app no dice -

I always wanted something that could tell me real time information about the status of my sump pump. This nifty device does everything I want. Fit and finish of the unit are great. The packaging and literature were top notch too. Definitely a five star product except when it comes to the software piece. I had a lot of trouble setting this baby up. I have a Pixel 2 running Android version 9. I followed the instructs precisely and the green ring on the unit illuminated. However, I couldnt see any data in the app. I then tried it several more times without success. The part that was failing was after I connected to the PumpSpy WiFi. I then am supposed to click home and open the app so that I can select my home Wifi network. Instead, I was getting some pop up that showed some information on the unit. There was a button that took me to the Wifi setup where I selected my home Wifi and entered the password. The screen went grey and a confusing message appeared saying something like the connection was successful, but the web services stopped and also something about See UART... for details (or something like that). I was able to get this working by using an older S6. I also ran into issues on that device too, but eventually got it to work. I successfully connected to the PumpSpy, hit the home button, opened the app, found my Wifi network, and connected to it. The green ring light up too. Then, it just sat there and I couldnt exit the screen. I closed/reopened the app and tried the set up process multiple times, but it wouldnt work. I realized that it wasnt connecting to my Wifi even though it appeared to. So, I manually disconnected from PumpSpy and connected to my Wifi. I opened the app and I finally saw a picture of the device (that wasnt there before) and stats were available when I clicked on it. I ran a test with the high water sensor and I got alerts. I figured now it would work on my Pixel. I was wrong. I opened the app, but no device icon showed up. Closing/reopening the app did not fix it. I finally got it working by logging off the app and doing a fresh log in by entereing the account and password I set up earlier. It was a bit of a headache and consumed 1.5 hours, but now its working and I feel better knowing I can check on the pump especially when Im not home and that big storm hits.

Installation is easy. Remove an outlet cover plate and plug in the pumpspy, and use the included long cover screw to keep it firmly attached. The high water float was also easy to attach. Connection to my wireless was a snap too. From my perspective the info one can get at anytime is all that is needed. You know what the current status is as well as cycle data (includes last cycle time, length, and current cycles that day. It also provides a summary by each day so you can see operation over days. As one would expect, usage mirrors rain. Biggest benefits: is if power is out, signal lost, pump quit or water level is above where pump should have come on, you get a text alert. Also, no monthly fees! The only negative I seem to have, is the first time I touch the phone app icon, I get an error message. Tap again, and Im on. Since the sump is in my crawl and we winter away, knowing that it is working etc is great. If it quits I know to call in the repairman. 4 out of 5 stars may be harsh, but 5 means perfection, and the app while close isnt.

This was easy to setup and get goin, truly. Download their app, plug it into the outlet, hold a button, connect to the outlets WiFi signal, setup the outlet to your WiFi and you’re done. 5 minutes tops. Anytime something is wrong like high water, loss of power, or WiFi signal, notification hits my phone immediately. This thing has already paid for itself as I had two new half HP pumps installed since I have a high water table around my house, and the guy messed up pump alignment when he put the cover on. Didn’t realize it until my pump wouldn’t fire late one night since the bulb couldn’t rise to kick it on - back up saved me from flooding but this outlet was on its game by sending me notifications of high water almost immediately. Ran down there and sure enough it was a mess in my tank. One technical thing, for those who might be wondering... I have two pumps as I mentioned, so I also have a Zoeller Smart Pak pump alternator that alternates both my pumps, so that one pump isn’t constantly running. So, pumps are plugged into the alternator, and alternator is plugged into the WiFi outlet which is sitting on a normal 110 outlet. No issues or problems with that setup, FYI. Bottom line, I sleep better at night and when I’m traveling for work I still know what’s going on. Power outage? I know. High water? Got it. How many pump cycles and est gallons pumped in 24 hours? Yep, history is posted in the app too. That’s peace of mind. I didn’t get this at a discount or get paid for this review. I figured I’d say that since the review is glowing. It’s honestly and truly happiness that I’m prepared, and after I had one flood with a $7k price tag in damage, I’ll go the extra mile to avoid that again. This is that extra mile.

07/08/2022 - I am revising my rating as the history feature has been returned to the app. 06/13/2022 - Today I am lowering my rating from 5 stars to 3 stars after confirming with their tech support that the history data feature has been removed from the app. I can no longer recommend this product. I have been using this monitor for 2 years and was very happy with its performance. I have Apple iPhone and had no problems setting it up or connecting to my WiFi (two floors above). I have recommended it to others. I have received power outage alerts and during/after a rain storm I check to see that the pump has been running. I know that when working, my pump runs for 17 seconds and in a extreme downpour can run once every 1-2 minutes. Why is this important? Knowing your pumps characteristic nature and knowing your rainfall you can monitor the run data and detect a failing pump. One example is a worn impeller or cracked case will result in longer run times but not continuous running. PumpSpy has decided to delete the historical data feature that allowed me to periodically review past cycles and verify that the pump is operating normally. Someone else said they stored 90 days of history on their servers (data is not stored on your Outlet or your app/smartphone). I called Tech Support and they called back and confirmed the deletion of this feature and gave their reason. IMHO its a cost issue, as we dont pay for monitoring service, but somebody has to pay a server provider to host their service and store user data. I suspect as more people bought the product, their cost (which include data storage) increased and paying these costs was being paid from future sales. Sustaining this model can be problematic. Having this history feature is a key feature and PumpSpy probably needs to consider offering yearly cost for users who want historical data. Just a theory. One the positive side, if PumpSpy sees the error of their ways, it would be easy to reinstate the history feature.

The PumpSpy Smart Outlet (PSO) is pricey, but worth the money with its promise to alert me to sump pump motor malfunction, pump jam, faulty switch, power failure, high water. My goal is to know when my primary pump fails, which means my battery-backup sump is carrying the load and I a few days to change out the primary. My PSO truly appears to solve my goal, but has only been installed for 30-days, which is too short to verify long-term performance. However, I am comforted seeing (1) pump cycles per day, (2) Cycle Length, and (3) Est. Gallons pumped. I emailed PumpSpy support to find out the metric used for Cycle Length (seconds) and what the procedure is to change WIFI equipment (push the reset button on the Smart Outlet). They responded via Email within 24-hours. The only con is Est. Gallons pumped is based on a 75-GPM pump and mine is a 50-GPM pump; therefore, my actual Est. Gallons pumped per day is 2/3 of what is reported in the app.

I hesitated for a couple of months on buying this product. I have a new house with a new primary sump pump system PLUS a battery powered backup sump pump in case the primary pump fails or in case of a power outage. But, I wanted some additional heads-up that was independent of my existing systems. So, I bought and installed the PumpSpy outlet (not their full backup pump system). You need to know that the PumpSpy outlet is presently supported by the phone app only...with plans on adding an integrated website interface later in 2018. This means you cant get anything from their website using your home computer for the time being. But, the app works OK. I tried both the power out and the high water alarms and my phone went off within 2 seconds alerting me to power off (and then power restored) and high water (followed by normal water restored) alarms. I plan on keeping my eye on this company to see if they start charging a fee for their monitoring service, but for now I am quite pleased. Yes, this product is not cheap, but its not expensive either compared to the value of what it is monitoring for my home. I would definitely recommend this product so far based on my experience.

I have had this for several years...it works well for me and allows me to monitor my well pump during storms. The Android app can be quirky but overall its a great tool to have

I bought one of these when I moved into my new home almost two years ago after having a very constantly active sump pump at my old house. Went to install it and discovered my sump pit was bone dry. According to my neighbors, we never get water in our pit because our neighborhood is essentially situated on a 700 foot sand hill. I ended up leaving my PumpSpy installed and on despite the fact my pump never runs. Lately it’s been saying my sump pump has been running anyways, and I can prove that’s not true because I also have a Wyze cam installed in my pit which never shows it running, and there’s still dust on the bottom of the pump from the last time I opened the pit two years ago. Yet the PumpSpy is saying it’s running. If it thinks my dormant pump is running, I wouldn’t trust it to give me accurate data if my sump was active. Piece of junk. Only thing I use it for now is to send me text messages when my WiFi goes down.