I purchased the Reolink 4k, 16 channel system. Definitely not 4k resolution. Overall, good picture, Easy setup.would have been worth the price if I got 4k resolution because that’s what I paid for.

The camera works fine

I bought two sets of cameras and 18 cameras separately one of the cameras not working like to send this one back so I can get another camera. Appreciate your advice in this in this matter.

Dont buyed this security camera,, Really bad quality.. not 4K.. 8MP.. Im buyed this set and look like 720p quality. Im ready email Reolink and they say not responsible for this amd still under 30 day warranty. I email over 48 email with reolink customer service amd they not do nothing. Not phone to speak to customer service ,, My old camera Amcrest look way better, . Amd they have customer service to talk .. not by email.. DONT BUYED THE CAMERA FROM THIS COMPANY.

Cameras are fine, installation was easy. Love the POE so no need for an outlet at every camera location. Main gripe is the INCREDIBLY loud DVR/HDD enclosure for the system. Literally will drive you crazy. Keep this in mind if you are installing it somewhere near your desk or bed. My office is air conditioned, never raising above 73 degrees. As for their support, incredibly cumbersome with no actual person to speak with. Message portal through their website. Had hoped for a better experience with a 1k security system

For as good of the reviews are for this product I really expected a lot more. Fair warning for those looking, Reolink has updated this listing with a new product. The old 16 channel 8 camera system had different cameras. So almost all the reviews are for the old system without person detection. Thats not fair that amazon allows that to happen, but that is what it is. Now, as far as standard motion detection goes, these cameras are worthless to me for motion sensing. At very low settings, they pick up shadows of trees swaying in the wind. On a partly cloudy day, the sun going in and out of clouds changes the light conditions and marks it as motion. In bright sunlight, the main part of the picture is fine but anything in a shadow is too dark regardless of how you adjust exposure settings. Now the good, set up is easy. I had someone install them for me but I set up the cameras (I wanted the wires ran in the attic) The images are so clear when the conditions are right. License plates are easily readable. Night time image are fairly good in low light situations. Hope you dont have to reach out to their tech support. Its email only and very slow. The issues that I had unfortunately are not resolved so its kind of a meh purchase. Thought it would be an upgrade and for the few pros, the cons bring it back down. Not sure what all the hype about this system is for really being more mediocre.

After 4 months the camera stop connecting to the cellphone. Contacted Reolink and no one returned emails. Stay away

product received in excellent condition excellent customer service. Excellent product

Camera quality is great, easy to adjust, and the dvr is very user friendly.

why is there flaslight beams going thru 2 of 4 cameras? cause thr nite vision is junk,i will not set all 8 up untill i get a asap responce. ps YOU CANT SEE FACES OR LICENCE PLATES AS STATED IN THR SALES GIMMICK THE NITE VISION IS JUNK...REMEDY THE ISSUE ASAP OR AMAZON CAN HAVE IT BACK N IL BE GETN MY 1000 BACK FOR THIS KINDA MONEY MAYB CHINA COULD PUT OUT A RELIABLE SURVIELENCE KIT ..NOT HAPPY AT ALL