Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

We have a husky and she shed a lot after winter. Shark keeps the floors clean and picks up fur. Given the amount of fur, 60 day container has to be cleaned out every 3-4 days. But that is not a problem since vac keeps ahead of collecting the fur.

Pros: it picks up pet hair better than others *Its not too loud *The price is decent for having a tower Cons: *it gets clogged easily *It always (daily) gets stuck falling off stairs *It crashes into dog bowls a d doesnt care that its up in the air like a ramp, it will keep going and make a mess. *the battery is small and needs to charge often *no magnetic no go zone sensor *app is very limited and one of the worst apps out there as far as options go *no suction level customization *maps are inaccurate and dont seem to adjust over time *dust bin is tiny

Great for hard floors, kinda iffy on our low pile rug. We bought it to reduce the sweeping and vacuuming needed on our hard floors so its performing as we need it to. We have a 5yr old boy and a dalmatian so dirt and dog hair are forever on our floors. The tank says it can hold 45-60 days of debris but we can only get 7 days out of it. I guess that shows how much its really working. As per other reviews, it does get a lot of scratches. I even put felt furniture bumpers on it to prevent the majority of them but its still somehow managing to look like its 2 years old after a month of use. All in all it does what I need it to and I would recommend it to a friend or family member based on its current performance.

I have mixed feelings about this robot, who we named Hank (you are supposed to name him for the app). I find him to be quieter than a regular vacuum, and the suction in normal mode is very good. Our carpets and hardwood floors get very clean. However, he seems to suffer from some form of dementia. We have had him map our very small 1-story home twice, have labeled the rooms that we want cleaned. He starts out great. Does the living room, moves on to the bedroom, and begins the kitchen. So far so good. At around this point he goes back to the dock to empty himself. He then returns to where he was in the kitchen.....and then quits the kitchen and meanders into the living room and goes back over a section he has already done, wanders over by the front door and spends a minute or two going over that area again, goes in circles for a short time, and returns to do the kitchen again. About 10 minutes after emptying, he apparently remembers that there is a dining room. He does the dining room. He then returns to the living room for the third time and moves with a lack of pattern over areas he has already done twice. He may revisit the kitchen for a third time. Left alone, he will eventually return to the dock and be done, but we get tired of avoiding him (if we stand in front of him he apparently thinks his map now has a new wall, and he is clueless enough without adding that) and we just say ok good enough Hank, and instruct him via the app to go back to the dock and stop. This robot would likely work well if he were run while nobody was home so he can backtrack and circle and redo till his battery runs out (assuming he doesnt have some sort of error code at some point). I am not sure what the AI in his name refers to, but the I is presumably not for intelligence. I might suggest looking elsewhere.

26 minutes, mapped the whole house. No errors. Doesnt bump into thing, which previous version did until it broke three bumpers. This one is louder. But does a great job. Working with Alexa is not great I give it a room to clean, then it clear the whole house. The app works perfect They should put a small piezoelectric spk that runs on a button battery for locating the unit when the main battery dies.

We first purchased a Shark AV911S Robot Vacuum from Amazon. We named it Bob. It was just OK. It did a fine job of actually cleaning, but then, after less than 6 weeks, it started throwing notices that saying that the charging power source was incompatible with the charging station (we live in the US and have standad 120V power in the house). And multiple times it failed to return to the station for recharging, and just petered out where it lay. There was no room mapping feature, and I likened it to a blind man just feeling his way around bumping into things. If it got into a corner, sometimes it would take literally a minute or two just to get out of the corner. We renamed it (at the risk of being politically incorrect) Bob the Ret*rd). Interestingly, I was unable to write a review for the AV911S as Amazon aid there was too much review activity for that unit, and that only verified purchasers would be able to review. Hmmm....sounds fishy to me. So we finally gave up on it and returned it and purchased the Shark AV2501AE AI Robot Vacuum with XL HEPA and self emptying base - which is what we should have purchased in the first place. This robot DOES have room mapping, which is a great feature. It also has LIDAR, so it does not feel its way around just by bumping into walls and objects. It actively sees objects and avoids them without hitting them. We have only had this for a couple of weeks, but as I write this, I sent it to the master bedroom to clean, and voila, it went straight to the MB. So far so good, and I really like this robot (also named Bob. And this one, so far, remains just Bob).

As others have stated, I have a German shepherd and have a shark vac for pets but this is daily chore. Since my 2 uprights are bagless and no-tangle Brushroll I thought Id try this av2501ae after a LOT of research. I had a blind eufy that when it didnt get stuck really helped with pet hair but required daily cleaning and Brushroll detangling. I have used this for several cleans and no hair tangles and it says 60 days but at first it filled 1/4 on one clean. Using daily has brought it to 7 days to fill. Pros- gets up all the hair/dirt and I have not had to vacuum since, 10 days so far. Covers everything after it mapped the house. Ignored the 3 ft on either side and 5 ft in front and placed the unit under an end table next to the couch out of sight, mainly since my dog kept stepping on the old eufy. Has worked fine there and always finds it way home. It is doing its job as expected. Rarely bumps into anything but sometimes seems like its a little lost but always does what advertised. May be my crappy internet..App has been no problem. I like that I can send it to any room/rooms, or whole house. It has a little trouble getting over wood strip between hard wood and tile but keeps trying and gets over it and keeps going where it was supposed to go. Has not gotten stuck since no -go set properly. Cons- took 2 times to map correctly and took some trial and error to set no-go zones, but once I got it, it works perfectly. Should probably remap one more time. The roller seemed to get a little louder BUT ordered non-oem replacement filters and brush roll on amazon and that roller is cleaning as good as factory and much more quiet. Cant verify its durabilty but for the price, who cares. Its taller than my eufy so it will not go under my couch but as great as it cleans, Ill move the couch. Besides, running this daily, pet hair and dust under controll, have only moved the couch once in 10 days with a 10th of the usual dust and hair. Glad I upgraded to a lidar vacuum and I dont care that I cant watch it progress real-time as others have knocked it for. I can hear where it is and takes 20 min per room and does 1000sq ft in 45 min of hardwood and tile. Unless you are anal retentive it works advertised and CLEANS..

I have had a roomba I6 for 2 years. It has done a good job. I have had to replace parts no big deal. Some parts are hard to get. And it was never quiet. I decided to replace it. I looked at all kinds. Decided to try this one. I glad I did. It is way quieter than my roomba. It was way cheaper too! There are some things that I dont like about the app. I wish it had more options about the scheduling like the roomba app. When my grandsons are here I had a schedule not to vacuum their room. With this app I just have to turn it off and do room by room or shut the door. I still like it alot. I do recommend it highly.

So far Im loving this. It does a much better job than I expected it to. Its mapped the house and just goes about its business. It does take awhile, but worth it.

Not easy to use, doesn’t pick up cat litter and hair, won’t connect to Wi-Fi, and dreadful customer service will sum up this review. I loved this vacuum the 1st week I owned it. We share our home with 4 cats so there’s some hair to be dealt with. I was excited about something to keep up with the fur in between my being able to run the “real” vacuum. Week 1 it appeared to do a good job. After that is when the major issue started. The fatal flaw is that hair not only get caught in the brush roller but it also gets caught up in the side of the roller where it attaches. This causes the vacuum to become inoperable until you do something about it. You end up spending a good 10-15 minutes with tweezers and scissors trying to perform minor surgery and remove the wad of hair to free up the roller. (In this amount of time I could have already done 1 room of my house). That’s problem #1. The other major problem is the absolutely horrible customer service they provide. The manual that comes with this is a joke. It basically tells you how to set it on the floor and turn it on which is self explanatory and could be done by my dumbest cat. There is zero information about connecting to Wi-Fi or this type of troubleshooting. When trying to use the app to pair nothing happens. I have tried 8 times. I have used the recommended 2.4GHz Wi-Fi and even tried 5GHz. NOTHING!!! My phone is updated to the latest software version so there should be no reason for this malfunction. I called customer service and read every number off the bottom of the vacuum plus gave a ton more info to a man who said he was transferring me to a service agent who could fix the problem and I would not have to repeat the info I had just provided. I waited on hold for 15 min, (after 3 minutes the “hold music” went dead) and no one picked up. I was concerned my call was sent to someone in a black hole so I hung up and called back. I then had the displeasure of speaking to a lady who had the I.Q. of a carrot and the customer service skills of a honey badger!! She started asking for all of the numbers for the vacuum and I explained to her I’ve already provided this and was just trying to be transferred. She continued to tell me there was no one to transfer me to. She then tried to help and her advice was to do everything that I’ve already done 8 times all over again. (Because the 9th time is the charm???) When I explained to her again that I have already done this 8 times and I’m calling for a different suggestion and some troubleshooting she then told me to turn everything off and back on again. I was aggravated and told her this has to be done to restart the process and again I’ve done this 8 times. She then told me to restart the Wi-Fi. I explained to her everything else was working fine with the Wi-Fi and since I tried to pair it right after it was installed this week and it continued to do the same thing I know that’s not it. She then told me if I wasn’t willing to do what she was telling me she would have to escalate my case and someone would call me back in 24-48 hours. I asked to be transferred to someone else and she said “there is no one else, you have me now”. The app also has conflicting information about how to use the Wi-Fi feature. I have waisted hours trying to make this thing work. The time you put into trying to fix/figure out software issues and picking hair out you could have vacuumed your house. DONT BUY!!!