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Sarah Stefanski
> 3 dayThis product was a little rough to install but overall loved the look and functionality. However we have only had it installed for 3 months and the button for one of the switches is falling off and will not reattach.
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Robynn Brannen
> 3 dayBought this for my kitchen -- over sink and main kitchen light. An electrician installed, and I said I would take care of the wifi part. This one was a different brand than Id previously purchased. After multiple tech support (Amazon) chats, multiple App downloads, I still couldnt get it to connect to my wifi. I gave up for a month. Retackled it today after reading another review which mentioned a different app. Downloaded that, reset the switch, and was finally able to get connected and get Alexa to turn my lights off and on. Interestingly enough -- when I connected to Alexa, both apps showed up (Smart Home and Turo). So, YAY. Electrician had no problems with install and now that its working, I love it -- the same as all my other Alexa controlled items :D.
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Xcaliber
> 3 dayThis is my favorite Touch Smart Switch. The Blue Led Lighting with Glass faceplate look great, and the Switch works very well with the Smart Life App. Unfortunately this is only available as a Single Pole Switch. I hope the manufacturer considers making this design available in a 3 way configuration.
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Tom
> 3 dayAfter wiring these switches up, I tried to put the first one in to wifi setup mode. At first, it looked like a fast blink, but it just never got picked up by the Smart Life app. I also could not see a new MAC/IP address on my router (it does 2.4 and 5.0Ghz and has different names for each SSID). Also, the light it was controlling would just turn off after 3-4 seconds. Thats when I noticed it was flashing a blink code. Im not positive, but I think it was 7-6-4-3. I reached out to the email address mentioned in many of the other reviews, and while they did respond, they just kept telling me to read all of the instructions. This went back and forth a few times, and finally I just ordered two of the Martin Jerry smart switches. I have 5 of their wall plugs, and they all work great. After connecting the Martin Jerry switches, they just worked and setup was as easy as these should have been since they both use the Smart Life app. There was nothing wrong with my wiring or my network. These switches are KS-602. There is zero info on google about any blink codes, but there does seem to be a website that has people discussing flashing them with their custom firmware. Interesting hobby idea, but thats not for me. Also, I was only finding one other switch that came in a 2 gang kit (it is a KS-602s - I didnt want to risk it), so all I had to do was go buy a new face plate for the Martin Jerry switches. Other people on here are giving these switches 4 and 5 stars, so they must work, but somehow I got two duds. Its not the end of the world, but the amount of time I had to spend assuring Lulu with their support was excessive and a bit aggravating due to what I assume is a language difference. If you work with them, be patient. I did feel like they were genuinely trying to help.
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Trey
> 3 dayIve had them for over a year now and they have performed great. I havent had any connection issues that sometimes come with other smart products. They look really nice and people notice them and ask questions. Install was fairly easy but not sure just anybody can do it but for someone with a little to some electric skills can do fairly easily. Come with nice labels for the wires so they can be labeled each and makes it easy if you ever needed to go back in. Paired with Alexa once and it has worked flawless ever since. Ive had some smart product eventually disconnect or unpair and would have to go through the pairing process again but these have never had any problems with that. If WiFi goes out they always connect back after the WiFi comes back up. I recommend these for anyone who uses Alexa to make your home smarter and great for lazy people who have their light switch or fan switch on other side of the room!
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hmorrr
> 3 daythe wires coming with it is super short, so it makes the installation a disaster. Other than that, it is a great product
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Michael Baker
> 3 dayInstallation was simple and straight forward for the most part. 4 wire install, Neutral, Ground, Line and Load. The switch seems to be well made and operates as you would expect. I completed the install with little effort, but I wish they would include wires a little longer than 4 inches. The only thing that seems to be consistent is you really need some better instructions in performing the Smart Life install. Your best mode of attack seems to be using the AP mode to install it, and once you figure this out, it is not so tough. I installed 4 of these, and the longest part of the install was getting them configured. Once I did that, we were good to go! The wireless symbol provides a nice night light when moving through the house in the dark!
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Sean
> 3 dayHad these over a year now, they work great with our alexa.
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G. Break
> 3 dayAfter using this for a day or two, I realized its not perfect. The pretty blue light is a nightmare at night. I finally had to take some dark colored duck tape and tape both sides under the face plate just so I could sleep. I still love it and it still works even with the duck tape but something has to be done about the light. Maybe it could go way dark, as in almost invisible in the dark and remain brightly lit during daylight hours, like a solar light in reverse? Previous review: I love this thing! I can now tell Alexa to turn off my ceiling fan when I get cold in the middle of the night and never leave my bed. Plus, I didnt have to disassemble my fan to install a remote sensor. I installed this wall switch in about 45 minutes. It only took me that long because I had to google some of the terms to make sure I was doing it right. The instructions the seller sent by email when I ordered it were more helpful than the ones that came with it, especially the wiring diagram. And yes, I have two wifi plugs. I also have a motion sensored light switch in my laundry room. I installed it several years ago when my elderly mother moved in with me. I didnt want her stumbling around in a dark room and fall while looking for the light switch. I am a 68-year old woman who has never had any instruction in construction. Aint technology grand! Have no idea how long this thing will last since my house is susceptible to electrical surges but Im loving it now and will probably replace it when the lightning gets it. And hopefully, I can buy some more for other switches. All hail, Alexa! One thing, this double switch actually fits in the electrical box. The first one I bought did not even though it was advertised as such. Make sure you look at the photos and read the descriptions to be certain its going to fit in the box where you plan to install it. Plus, no grimy fingerprints; just wipe them off!
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Randy
> 3 dayThey work great just didn’t like the cheap wires they sent with other than that they work great