Trigger Start Torch
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E. Lloyd
> 3 dayEasy to use,lights every time. Can be used inverted
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Elna Luettgen
> 3 dayGood quality
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Ricardo Hayes
> 3 daygreat
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S Kennedy
> 3 dayno problems, works as advertised, priecey
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jeff
> 3 dayI have had great and not so great results with this companies warranty policy. I have a small farm. Farms have rusty parts. Rusty parts need this torch and a can of Aerokroil to fight the rust war. I have a few Bernzomatic torches. A Bernzomatic TS4000, and two TS8000 torches. The first TS8000 lasted a few years and when I called, a female customer service person went out of her way to help me out about a year ago, in the fall of 2018. She sent me a new torch and literally went on Amazon and purchased my second TS8000 feeling they honored their lifetime warranty and I really appreciated her efforts. It never fails I have my torch in one shop and need one in another area or the house so this is the reason I have three right now. My TS4000 torch is now acting up and I called to see what they could do. Based on the last interaction I was expecting a pretty easy phone call but that was not the case. I ended up with a male customer service person who was not wanting to help and instead mentioned the torch was pretty old. I asked if I would need to purchase a new one and he said yes. I asked if it was under warranty and he said it was not. It was just worn out is what he inferred. Well, so much for the life time warranty. I had thought of calling back and seeing if I caught a crabby customer service person and see if another would be more flexible. Based on other feedback I figured things must be changing and I was not interested in arguing or wasting more time on a broken torch. So as I am looking I find that bernzomatic has competition now that I did not notice in the past. I saw a similar model made by Mr. Torch and I am assuming Mr. Torch is a knock off of Bernzomatic but I am not sure who came first. The MR. TORCH BTS-8088 has a lot of the same features and is less monies. I bought one and it feels really nice with a similar if not better fit and finish. And most important the Mr. Torch has a nice even, hot, flame. If Bernzomatic is not going to honor their warranty, I will be forced to buy a torch on price and not on warranty and just toss it without worry or stress. I figure they brought it on themselves by either hiring this guy or training him with this reaction to my broken tool. The Bernzomatic torches are good torches and I gave them a four star review as I really did and do like my Bernzomatic torches. They have held up to a point. A lifetime warranty is a lifetime warranty. Period. If its a different warranty, or a we need to see if its our problem or your problem, then I will buy on price and toss it. Who has time to screw around with a torch when its hard enough to make a living these days and life is short. The Mr. Torch is very similar to the Bernzomatic and less monies. Your call whether to buy this one or not. Its a good torch. Just be prepared to buy another if this purchase fails. Or something may change again at the company regarding their warranty policy. If so, I have a TS4000 I do not trust any more sitting in my shop broken, waiting for me to some day dissect it and see what is broken.
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josey
20-11-2024It brazes 3/4 copper pipe easily, I do hvac work
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wtfisit
> 3 dayworks
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Charles I. Mcclure
Greater than one weekIve had one of these for years and used it much. This new one works much better than my old one, I am perfectly happy.
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Bob dog
> 3 dayI have no idea how I survived without this. Much easier than using a striker. It puts out a massive flame. Makes starting the wood stove a snap.
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Sander Tamaëla
Greater than one weekGreat high intensity torch head. Feels durable. I bought it because its the recommended torch head to go with the Searzall.