Acer Aspire 5 A515-46-R3UB | 15.6 Full HD IPS Display | AMD Ryzen 3 3350U Quad-Core Mobile Processor | 4GB DDR4 | 128GB NVMe SSD | WiFi 6 | Backlit KB | FPR | Amazon Alexa | Windows 11 Home in S mode

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...but I absolutely DESPISE Windows 11 and this laptop came with it already installed. I waste so much time tracking down documents Ive downloaded and nothing about 11 is at all intuitive or logical. I dont appreciate my time when working being wasted on dumb stuff and Windows 11 can pretty much be summed up that way: DUMB STUFF.

All the expectations met so far. Love the backlight on the keyboard. Super fast start up. Works excellent so far, no issues

I bought this notebook on the 6th of July. I have been using every day. I never owned a notebook, so wasnt sure what to expect. Do not hesitate to buy this product. I am very impressed w the price tag and performance. The screen quality is excellent. Very sturdy and reliable. Very happy w this purchase.

I purchased this computer for my business with the intend of upgrading it with a Acer Solid State Drive. After setting up and transferring all programs to this laptop I began to add the SSD. Acer did have decent instructions on how to do this on their support site. When I went to connect the SSD cable to the socket the socket (on the mother board) would not lock the cable into position. The locking flap will not snap into place locking the cable. I tried to contact Acer Online Support and was required to enter the S/N which I did. The automated response was my laptop was out of warranty. Not sure why as I had had the laptop 4 days at this point and the date of manufacture was less than 90. I had to submit proof of purchase which I did and I am still awaiting a response. Next step was to contact Acer Support by phone. After a couple of calls I was told I would have to send the laptop into Acer for inspection (at my cost) and probably eventually receive a replacement . Also this would take 10 days plus. I run a business and can not afford to be without a computer for day to day business. I asked about local support and was informed that I would have to pay for it myself. I run business and this is no way to threat your customers.

Llevo usando esta laptop aproximadamente 3 meses, cumple todo lo prometido, como trabajos en Word Excel, etc..., le mejore ram y almacenamiento para poder jugar juegos basicos como Fortnite o Minecraft. La recomendaria para trabajos basicos y juego ligero. Hasta ahora no presenta falla.

I bought this computer in July 2022 to use with my Cricut. I had problems setting it up from the beginning so I called the number on the Amazon brochure (for Acer). This was July 18th. I was told that there is no warranty and was transferred to a “service department” to someone who barely spoke English. The computer would not stay connected to my Internet, the bluetooth mouse would not stay connected ( tried 2 different devices). They troubleshooted and it worked for a while until I tried to install apps. The internet problem continued and because of the interruptions, I had to keep uninstalling the apps and reinstalling them. When I finally was able to install one app, it said that the computer needed to restart, and it did BUT when the computer came back on, it said there was an error and it kept restarting until I restarted it. I called again on 8/1/22 and they did troubleshooting and I wiped everything off of the computer and started fresh. The same thing kept happening and I got so frustrated that I put it away until my old laptop croaked and I had no choice but to deal with it. I started all over and the same issues kept happening so I called again on 10/31/22 and they said that I needed to send the computer to the repair shop in TEXAS (I live in Maryland), so I wrapped the laptop in 3” of bubblewrap and put it inside a giant padded envelope and sent it to Texas. This was the ONLY choice they gave me to repair it and replacement was NOT an option. On 11/16/22 I got an email from the repair center with a photo saying that the screen was cracked and it would cost $380 to fix the cracked screen. I told them that I didn’t even pay $380 for the computer and they basically said “too bad.” I told them to throw the piece of junk in the garbage, and they did. I cannot get my $ back because too much time has gone by. I’m out almost $400. DO NOT BUY THIS COMPUTER

Muy buena computadora excelente especificaciones

When its actually working its great. But at least once a day when using it crashes and then has to restart.

Better than my $1500.00 HP laptop that it replaced.