Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue
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steve
> 24 hourDysons are expensive but I wouldnt buy anything else. We have 2 German shepherds and even if we didnt, Id buy this. Amazing how much it picks up while regular vacuums pick up so much less. The amount of hair and dust it picks up every couple days....I could make a wig.
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Jacob
> 24 hourMy wife loves it! I’ve used it a few times and it’s by far the best vacuum I’ve ever used! My roomba is gonna have to find a new occupation lol
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John Mercer
> 24 hourMy vacuum arrived less than two months ago. It had strong suction, a good assortment of accessories and a good display. I quickly gave up using my built-in vacuum. The battery lasted through most of the house cleaning and the waste compartment was easy to unload. I was totally impressed with the device. Up to about a week ago I would have given it five stars plus. A week ago, the vacuum motor started surging and the display indicated that the filter needed cleaning. The display even had an animation of how to remove the filter and clean it under a faucet. It then showed how to reinstall the filter. I did what I thought the device was telling me to do. I rinsed the filter under the kitchen faucet and shook out the excess water. The filter even shows a faucet on it. After the filter was reinstalled, the motor continued surging and then the vacuum shut off completely. Thinking that maybe the battery needed charging, I put the vacuum on the charger and took out the filter to let dry further. After a couple of days, I reinstalled the filter which was still slightly damp and tried to run the vacuum. It was still dead. The Dyson web site had some suggestions of what to do, which I tried, but to no avail. There was a video that showed how to clean the filter, but it added a step of letting the filter dry for a day before reinstalling. Eventually I contacted Dyson’s customer support. I told her what had happened and she told me the warranty was voided because the machine had got moisture in it. I mentioned that a cell phone can be dropped in water and it will still function. She confided that she had dropped her cell phone in the toilet and it still worked. She said I could buy a battery or take it to the Dyson repair facility 70 miles away. It did not seem like a batty problem to me. I told her I am an electronics engineer and cannot imagine a consumer product that would be that sensitive to moisture. She said I could talk to her supervisor which I said I would like to do. After a pause, she told me that the supervisor was on a phone call and would call me back. It has been 24 hours now and no phone call. My company builds electronic products and they get exposed to rain, snow and many other sources of moisture. If our products failed when they were exposed to moisture, we would be out of business. I though I was following the instructions on the screen. It seems like normal use could expose their electronics to moisture; for example, a wet rug or a small puddle of water in the bathroom or kitchen. The Dyson literature says it is good for pets. Pets can have accidents and if the vacuum goes over a wet spot in a rug, the machine will fail. If exposure to moisture is all it takes to kill the vacuum and void the warranty, then I see major issues with it. Standard coatings can protect the electronics from water and most electronic products have such coatings. The vacuum seems like a great concept, but still in the beta development phase. It just went to market too early without sufficient real-world testing. Incidentally, I looked at the repair facility’s web site and they are closed because of the COVID-19 virus. There is no way to fix my vacuum, so it is a $700 paper weight. I certainly cannot recommend buying one. Update: The supervisor never called back. Dyson did email me and offered a 20% discount for a new main body/cyclone. When I tried to purchase the part, I spent one hour on hold on the phone. After reaching a customer support person, he told me he would call me back if the line dropped. The line dropped and he did not call back. Before the line dropped he said there was no stock on the part, but he would check further. My vacuum remains a paper weight since there is no schedule for the service centers to reopen and apparently Dyson does not stock the part I need.
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NaL
> 24 hourI have only had the vacuum a few days and I absolutely love it. It has strong suction and different ranges of suction so if I want a suction boost I can get it, but the regular suction is strong. I love that it gets around my chair legs because of its maneuverability. Amazing maneuverability. You can stand in one place and get around all the chair legs without having to move around to each side like you would with a regular vacuum cleaner. It gets under my kitchen cupboards where my old vacuum didnt fit. With my regular vacuum I had to stop and install a flexible hose and keep pulling the vacuum around to use the short hose that was attached which is awkward. I can go from carpet to floors and it automatically adjusts. The tools are fantastic! Any changing of tools is quick and easy, much easier and quicker than a regular vacuum and there are many more tools. I feel like I am getting all my vacuuming done faster from living room to kitchen to stairs and the special cleaning such as under the kitchen cupboards, under dining room chairs, tables, stairs, blinds, shelves, upholstered furniture, door tracks, around the dryer, etc. I would have skipped alot of that with my old vacuum because it was too time consuming and inconvenient. The handheld option makes alot of those jobs so much easier than trying to pull a vacuum around so you can use the flexible hose. There are many tools that come with the vacuum that are so useful. The vacuum is lightweight so it is great for stairs and much quieter than my old vacuum. I have never run out of power before I have finished vacuuming. It is hot here because it is summer and the motor puts off a light breeze and cools me off while I am vacuuming. I like the LCD screen which shows how much power I have used and how much I have left. It also lets you know how much power you have for the level of suction you choose. If you use the Power boost for all your vacuuming you would run out of power a little earlier than if you use the regular or eco suction but I have never had to. It charges within a few hours so it is always ready to use. I am so happy I made this purchase! It is a great vacuum. It is expensive. That is the only slight negative I can think of.
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Tia
> 24 hourMy partner and I love this vacuum. All of the attachments make it very versatile for use around the house. It does especially a great job on hard floors. I love that it can easily turn into a handheld vacuum which is great for use on stairs and dusting applications. It is not my first choice for thick carpet though as the power doesnt adapt very well so it kind of grabs onto the carpet and becomes difficult to move. My only other complaint is that it is a little bit on the heavy side.
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J Walker
> 24 hourI am the vacuum King. I think I have owned every vacuum on the market and none of them were really that great . I have a regular large corded Bissell that I normally use but the damn thing is so heavy, its like trying to push a bus so I started using a cordless vacuum for my kitchen. I end up doing the whole house but it just wasnt strong enough and it only lasted about 20 minutes. Ive always wanted a Dyson but never wanted to spend the money thinking all vacuums are the well I am beyond shocked on how well this vacuum performed. I actually cannot believe it,used this vacuum for tile floors in my whole house and all the shag area rugs. I still had 60% power left and I had to empty it three times thats how much stuff it picked up when I just vacuumed 3 days ago, I have a dog that sheds unbelievably, its also light colored hair Im white top floor so you cannot see it but its there, its crazy. If I would have known it was this good I would have spent the extra money and got the top of the line biggest one they had , but I wasnt sure so $599 was enough . if I ever need another one I will be getting another Dyson. this is by far the best vacuum I ever owned. If anyone else says anything different they are nuts.
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Brantley
> 24 hourI am so pleased with this vacuum. It handles well and is so easy to use. The battery lasts a long time as well. I have only once had to switch batteries during a cleaning. The light for the hardwoods is great. You really see so much more dust and pet hair. I have recommended it to friends.
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Albert Jones Jr
> 24 hourAmazing suction. Used another vacuum (let’s call it Electrolux with a beater head attachment) first. Then used the Dyson. The amount of dog hair left behind Filled the canister. No hair stuck on the power head. Other machines I have had, you would need to clean the brush frequently using scissors. Not this machine! Highly recommend for people with Siberian Husky’s !! Soo worth the $$.
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R. Lynn
> 24 hourI live in a small apartment with wood floors so a traditional vacuum is a little overkill. The Dyson v11 Animal fits the bill. It does a great job on cat fur. It’s numerous attachments make it very versatile and I especially like the different power settings. You can drain the battery pretty quickly while using the Boost setting. I recommend running it on Eco or Auto unless you need the extra suction for a particular job. I’ve had my v11 for just under 3 years and my only complaint is a few of the plastic parts are not built strong enough. I’ve had to replace the trigger twice and the main body that holds the trigger once. The latter was because the plastic posts where the screws inside attach break relatively easily. It’s not like they are exposed making them vulnerable to dings while cleaning, but all it takes is dropping it or having it tip over a few times and you’ll have broken screw posts. The only time it’s a problem comes when you have to replace the trigger. The good news is the v11 is easy to fix without having to pay Dyson to do it. I recommend buying a metal after market trigger, put it in as soon as the original plastic trigger breaks and then never open the housing again. There are videos all over the Internet that can walk you through the process and the tools you need to do it (like a long, thin, size 8 star screwdriver). So, all-in-all it’s a good vacuum with a few minor design flaws. UPDATE: Dyson has changed the way it manufactures the main body. They now cover the internal circuit board with silicone sealant. This means in order to install a metal trigger, you have to carefully scrape off the sealant with a razor or x-acto knife to get at terminal connections. Those connections must be disconnected in order to replace the trigger. I’m not sure why Dyson did this. A cynic would say it was to make it harder to self-repair or repair out of warranty, but I hope that was not their motivation.
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Aly
> 24 hourI had a small vacuum that wasnt seeming to pick up dirt anymore and it was a struggle getting anything done with it, having to go over the same spot several times. I also have a dog (great Pyrenees mix) that sheds so much I dont know how she still has so much hair on her. I bought a Dyson v6 for my mother yeas ago and we always enjoyed it and I thought I didnt want to pay for a dyson for my new home... well 7 months later I was fed up what I had. I debated a Dyson and a standard corded model but, the convenience of cordless it something I really wanted. I had several concerns about the Dyson, mainly: battery life, suction power (I have mostly wood floors but a very large area rug in the living room that gets dog hair embedded in it), price $$$. Battery life seems like it will be a non issue. I let it charge for 4 hours, and then I vacuumed my entire house and I only lost 1 bar. Suction power was more then adequate for my needs; in about 2 minutes my rug felt deep cleaned and that was without using the Boost mode. It pulled up every embedded dog hair, and a TON of dirt. The picture in my review is a photo taken AFTER I vacuumed the rug with my old vacuum. It is 2x past the max fill line which was shocking to me when I looked down! I did not expect so much dirt to be sucked up and so much hair. My rug feels new again. I then did the rest of my living room, my kitchen, three bedrooms, a long hallway and a bathroom. The swiveling head is fantastic, and I stayed in Auto mode the whole time. My floors feel like I swept and mopped them, they have that squeaky clean feeling. I finished all of those areas in the time it usually takes me to do kitchen and living room to a satisfactory level. No switching cords, no struggling with low suction, the swivel on the head got into every area I needed, and it is so lightweight. The downside to the suction power is I did needed to empty the bin 4 times. It really doesnt hold a lot, so that might be a concern to some. Also, with how much dog hair is around my house, it really wraps around the little post in the bin and I do have to reach in and pull it out to get it out. That is very annoying, but would happen with any bagless system and my dogs hairs (they are 2-4 inch long hairs). Still, a slightly bigger bin would have been nice. I also wish I didnt need to detach the stick to empty the bin but the clip on/off system makes it quick and painless. Bringing me to the concern of price. I still think its too much, and that is why I am giving it 4 stars. Its a great machine and I think it will fit most peoples needs, but I feel like it could cost less, or come with more for the price. I would love a drop in battery so that you could have two ready to go, for instance. I know from our previous Dyson (my mothers) that replacing the battery is a bit of a hassle and they DO die; I had to replace the D6 battery under warranty twice in a few years time. However, all that said, time is money. The convenience of cordless, suction power, lightweight, excellent maneuverability and getting my entire home done is less then half the time it used to take me and eliminating the need to pre-sweep some areas all made the purchase worth it.