Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

Amazing suction. Used another vacuum (let’s call it Electrolux with a beater head attachment) first. Then used the Dyson. The amount of dog hair left behind Filled the canister. No hair stuck on the power head. Other machines I have had, you would need to clean the brush frequently using scissors. Not this machine! Highly recommend for people with Siberian Husky’s !! Soo worth the $$.

My vacuum arrived less than two months ago. It had strong suction, a good assortment of accessories and a good display. I quickly gave up using my built-in vacuum. The battery lasted through most of the house cleaning and the waste compartment was easy to unload. I was totally impressed with the device. Up to about a week ago I would have given it five stars plus. A week ago, the vacuum motor started surging and the display indicated that the filter needed cleaning. The display even had an animation of how to remove the filter and clean it under a faucet. It then showed how to reinstall the filter. I did what I thought the device was telling me to do. I rinsed the filter under the kitchen faucet and shook out the excess water. The filter even shows a faucet on it. After the filter was reinstalled, the motor continued surging and then the vacuum shut off completely. Thinking that maybe the battery needed charging, I put the vacuum on the charger and took out the filter to let dry further. After a couple of days, I reinstalled the filter which was still slightly damp and tried to run the vacuum. It was still dead. The Dyson web site had some suggestions of what to do, which I tried, but to no avail. There was a video that showed how to clean the filter, but it added a step of letting the filter dry for a day before reinstalling. Eventually I contacted Dyson’s customer support. I told her what had happened and she told me the warranty was voided because the machine had got moisture in it. I mentioned that a cell phone can be dropped in water and it will still function. She confided that she had dropped her cell phone in the toilet and it still worked. She said I could buy a battery or take it to the Dyson repair facility 70 miles away. It did not seem like a batty problem to me. I told her I am an electronics engineer and cannot imagine a consumer product that would be that sensitive to moisture. She said I could talk to her supervisor which I said I would like to do. After a pause, she told me that the supervisor was on a phone call and would call me back. It has been 24 hours now and no phone call. My company builds electronic products and they get exposed to rain, snow and many other sources of moisture. If our products failed when they were exposed to moisture, we would be out of business. I though I was following the instructions on the screen. It seems like normal use could expose their electronics to moisture; for example, a wet rug or a small puddle of water in the bathroom or kitchen. The Dyson literature says it is good for pets. Pets can have accidents and if the vacuum goes over a wet spot in a rug, the machine will fail. If exposure to moisture is all it takes to kill the vacuum and void the warranty, then I see major issues with it. Standard coatings can protect the electronics from water and most electronic products have such coatings. The vacuum seems like a great concept, but still in the beta development phase. It just went to market too early without sufficient real-world testing. Incidentally, I looked at the repair facility’s web site and they are closed because of the COVID-19 virus. There is no way to fix my vacuum, so it is a $700 paper weight. I certainly cannot recommend buying one. Update: The supervisor never called back. Dyson did email me and offered a 20% discount for a new main body/cyclone. When I tried to purchase the part, I spent one hour on hold on the phone. After reaching a customer support person, he told me he would call me back if the line dropped. The line dropped and he did not call back. Before the line dropped he said there was no stock on the part, but he would check further. My vacuum remains a paper weight since there is no schedule for the service centers to reopen and apparently Dyson does not stock the part I need.

So, needed a new vacuum cleaner. Had a Shark brand vacuum. I believe the model was called Navigator. Had it for a good number of years (maybe 15?). Now, it ironically blows more than it sucks. So, needed a new vacuum. After years of hearing about the wonders that are dyson vacuums, I decided sure. They are expensive but better things often are so figured if people are buying it at that price and are giving it good reviews at that price, it must be good. I was wrong. This is a textbook case of form over function. It looks fancy. They use fancy words for the technology inside. They use fancy ads to sell their product. But at the end of the day, its a vacuum cleaner. It has one job. And this one doesnt do a great job at it. It picks up loose fuzz and dust well - but so did my cheaper Shark Navigator. Really, the only good thing about this is that it is light enough to be easily moved around the house. Is that worth the price? Id say no. I literally could have bought 3 good-enough vacuums that cleaned just as well so I had one on each floor and didnt need to carry it between floors. I dont even know how often it was actually a problem because I could move the old Shark pretty easily between floors but the odd shape and weight dispersion made it hard for my wife to do so. That said, the light weight and ease of maneuverability have gotten favorable marks from my wife, though she probably would have been happy with any one she could reasonably carry that did an ok job. That said, if you have only hardwoord/laminate/tile/ceramic floors, it does a good enough job on them. Im probably going to have to get another vacuum for the few rugs we have and the carpet in the basement. I mean, its good enough to get the loose surface stuff but it really falls short in getting in there on the rugs. Even in Boost mode. Now I cant speak for other Dyson vacuums as this is my first. It will probably be a long time before Id consider another one, though, as it just left an impression that youre paying more for the name than the product. Learn from my mistake and spend your money better. Meanwhile, Im trying to hunt for one that works like the old ones where you had to keep your foot near it on the rug or it would suck the rug up into it.

Super easy to assemble and begin using. We have a dog and cat, and this machine is a game changer in our home. Love the fact that I dont have to drag a power cord around, as well. Mounted it within easy use -- so our place gets vacuumed more often. Using the short config for my autos. We are just beginning to get full utilization from the many clever attachments. Thank you., Mr. Dyson!

I actually LOVE vacuuming now. It’s so easy for quick spills or daily tidying. Plenty powerful and cordless to take upstairs, downstairs, and ON THE STAIRS. I do wish the next one will have a larger fill chamber. With two dogs, I have to empty twice, but it IS so quick to change out.

My only disappointment is having to continue to hold down the on trigger. Everything else is perfect.

I wish I could return this product. I’ve had this product since January of 2020. It worked well for about one year. But it hardly works now. Barely picks up hair. I have to change the filter each time I use it. When I’m done with it and go to hang it up, it drops a bunch of dirt and stuff that was supposed to be sucked up. I’m in the market, yet again, for a new vacuum. Super disappointed.

This is far superior than other brands I have tried! After a back injury, I have to have a lightweight vacuum. But other brands just didnt have the suction power, or the ease of use. I have two long-haired dogs, and this picks up fur easily... I use it on my carpets as well as my hard-wood floors. Separate brushes are perfect. Also, perfect attachments for use in my car or in tight places. Thanks so much for this great product. Ive recommended it to friends and family!

We rent a home with hardwood floors and Mexican tile in some rooms. When we moved here I had a Sebo (very expensive German brand) that was supposed to rival Dyson. The Sebo would not allow me to turn off the brushes and was damaging the hardwood. Bought an expensive parquet floor attachment with hoses. It was so huge, cumbersome, and miserable to use, dragging the upright and messing around with hoses and cords, that I hated having to vacuum at all and it took over 2 hours. Before Sebo I owned a Dyson upright and still cant believe I let myself get talked into the Sebo after my first Dyson gave up the ghost. Always loved my Dyson. The Sebo is mega expensive (altogether we had over $1000 wrapped up in it with base price and extra attachments). I thought the price of the V11 Animal was pretty steep, but now I can do my entire home (3-bedrooms, huge kitchen/dining/living room, laundry room, 2 baths, and sun room in a little over an hour and never take it off the Eco setting. That includes 1 large area rug, 1 5 runner, and a door mat. It rarely takes more than 1-1/2 hours and thats getting under beds, too. The brush on the floor attachment is strong enough to pull things off the rugs, but it does NOT damage the hardwood finish. Its super simple to pull out at a moments notice to clean up dry spills, use the power brush to clean cat fur from cushions, or just do a quick traffic lane maintenance mid-week. No hoses to trip over or yards of cord to fight with. Ive only had Dyson back in my home a little over a month, but Im so happy that I bought it. Keep in mind I have had 7 orthopedic surgeries (neck, lumbar spine, knee, both feet, and both hands) and deal with the attendant disabilities that have resulted, but I can do this and still stand upright when Im done. A little tired and sore, but I can handle it like a breeze compared to what I went through with the Sebo. I do notice that it is harder to push on the rugs so not sure how Id handle an entire carpeted house, but still, I highly recommend this machine!

I am the vacuum King. I think I have owned every vacuum on the market and none of them were really that great . I have a regular large corded Bissell that I normally use but the damn thing is so heavy, its like trying to push a bus so I started using a cordless vacuum for my kitchen. I end up doing the whole house but it just wasnt strong enough and it only lasted about 20 minutes. Ive always wanted a Dyson but never wanted to spend the money thinking all vacuums are the well I am beyond shocked on how well this vacuum performed. I actually cannot believe it,used this vacuum for tile floors in my whole house and all the shag area rugs. I still had 60% power left and I had to empty it three times thats how much stuff it picked up when I just vacuumed 3 days ago, I have a dog that sheds unbelievably, its also light colored hair Im white top floor so you cannot see it but its there, its crazy. If I would have known it was this good I would have spent the extra money and got the top of the line biggest one they had , but I wasnt sure so $599 was enough . if I ever need another one I will be getting another Dyson. this is by far the best vacuum I ever owned. If anyone else says anything different they are nuts.