Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

We had Dyson corded yellow ball vacuum for more than 15 years. It is powerful, sturdy and effective for carpet cleaning. Drawback is also obvious, it is big, heavy, and has long cord to deal with. We also have Milwaukee M18 vacuum, which has really powerful suction but extremely loud. They both show their age compared to this latest battery powered V11 design. The weight and balance of V11 torque drive is perfect. It is much nimble and maneuverable than Dyson ball, also much quieter than Milwaukee M18 vacuum. It is lighter than either and I can clean up all three floors using V11 without feeling much of strain on my arm. Shorter brush head enables cleaning narrower places such as area under the seats, furnitures, corners, etc. The rotating brush is gentle to the hardwood floor. The Dyson ball also has rotating brush but I usually hesitate to turn it on when cleaning the hardwood floor, thinking its brutal power may cause damage. V11 seems to handle the hardwood without any issue. when on carpet it will automatically rev up and can also do a good job cleaning it. When use other heads for suction only, it is obvious that V11 has compromised on suction power compared to corded Dyson and Milwaukee M18 vacuum. For cleaning car seats and carpets I will still grab Milwaukee. But if I want to dust off my records and CD / SACD collections, the gentle touch of V11 is well appreciated. In terms of battery life, we can clean up the whole house, 1st, 2nd floors and basement (hardwood and laminated floors) with one charge. If we still have large area of carpets V11s battery life will likely be shorter, since its brush will rev at noticably higher RPM when it senses higher resistance on carpet. For our user case, this is perfect vacuum. Its light weight, ergonomics, shorter brush head, decent battery life make it constantly be grabbed for use at home. We cannot say the same for corded Dyson or Milwaukee M18. It is a true enabler for frequent daily cleaning. Very happy about this modern vacuum! Update: after 6 months of everyday use, Vacuum stuck turned-on while trigger not pressed. I noticed there is gap between handle and battery pack in the rear, and battery can be pushed up to close the gap and trigger will function fine. Removed three screws and take out the battery from handle, the trigger has linkage that will push down on a button located on the battery. the weight of battery is being supported by single small diameter screw (M3?) inside the handle that mount the trigger assembly (that the battery is attached to), apparently the handles plastic boss cannot take that constant pulling and the thread got stripped eventually. When battery is misplaced it will somehow being turned-on by itself. I added thread locker to the boss and temporarily fixed the issue, however, after a few weeks it became loose again. A larger size screw or molded metal thread insert should be used to support battery weight and constant pulling during the use. There are a lot of creative design ideas in this vacuum but this mechanical aspect presented some opportunity to improve for better robustness. I will try to use epoxy to permanently secure the screw in its boss and see if helps. I hope the later version with removable battery design will not have this issue.

I was cautious prior to buying this and read all the negative reviews but decided to buy. Glad I did. I wanted to comment on some of the negative comments with my opinion to help skeptical buyers like myself. So, 1. the plastic wall mount base, its not to flimsy. It holds the vacuum great if you slam it around like rubber weights in the gym. 2. If you see my picture I mounted it so its supported with the attachment on to help hold the weight and prevent the bottom from being caught. It has a lot of leverage on drywall anchors if its torqued on, as is anything mounted on sheet rock. I did this for my V7 as well and has worked great for years. 3. Use the right settings for the head when going from carpet to hardwood; the center setting or minus setting (letting in more air) and it works great. It picks up sand, cherries, screws, peanuts or what ever just fine. 4. Its not the manufactures fault there isnt an outlet in your closet. 5. The directions are vague and little under done, but this isnt a complicated item either. 6. Is this the right vacuum is the biggest question of all. I have a V7 for the second floor that is all carpet and it works great for about 1000 sq. ft. of quick clean up and is about $200 less. We went with this for the downstairs because we were too lazy to keep going upstairs and this one worked better transitioning on an off our rugs to hardwood that we on the first floor. We have a 1 year old and teenagers so this was a great addition that quickly and efficiently keep the floors clean for the baby. Im so over swiffer mops that dont really work. 7. Deep cleaning ability is good. We have a Kirby that we use one time a year (just before we have the carpets shampooed). The other 364 days of the year the Dysons do all the work. 8. Battery life, great in this V11. If you need more, vacuum more often or make life changes..lol. Ive cleaned the whole bottom floor and used on the car and still never got below 50% on the V11. The v7 would have needed to be charged at least once for that amount. So that maybe a decision point. Lastly the V11 has been said to be unbalanced in weight and awkward. If you see the second picture and use the attachment holder it offsets the slight misbalance. But really, it is 6 lbs. if that gives you issues get a gym membership, really. Oh and the V11 has a detachable battery that the v7 doesnt. If multiple charges for long runs is what you may need then that maybe a decision point. If not you may want to save some cash and go with the v7. Ive also purchased cheaper model of cordless vacuums but they dont last and preform like Dysons so youll get what you pay for.

Even though there are close to 5,000 reviews on this product and this will probably never get read, I feel compelled to write something because this has been a game-changer for me. Apparently, bending down and plugging in a vacuum was inhibiting to using my former vacuum. I did not know this until I got the Dyson. The Dyson is always charged up, and now I can just grab it and start to vacuum. No more stooping down and trying to pick up one hair off the bathroom floor (where, you know, theres never just one.) Instead, I just run in with this cordless vacuum cleaner. So convenient! Its also easier than my previous vacuum to switch out the attachments and seems just as powerful, even though it is much smaller. But its small size makes it a lot more nimble and easier to get in awkward and tiny spaces. So yes, it has a nice amount of pros. But if Im being honest, the best part about it is the no bending down to plug in a cord. I know this seems like such a minuscule benefit and of course, there are other vacuums that do this. But this one is powerful, unlike my other cordless vacs. Really, it does everything my giant full-size vacuum did but it does it better and because its so convenient, I use the vacuum more and have more positive connotations with this one. I dont know anyone who really likes to spend their money on boring vacuums and that kind of thing, but I see what all the hype is about. I am not a neat freak yet I use this all the time and my house feels so much cleaner. So happy I made this purchase!

I have only had the vacuum a few days and I absolutely love it. It has strong suction and different ranges of suction so if I want a suction boost I can get it, but the regular suction is strong. I love that it gets around my chair legs because of its maneuverability. Amazing maneuverability. You can stand in one place and get around all the chair legs without having to move around to each side like you would with a regular vacuum cleaner. It gets under my kitchen cupboards where my old vacuum didnt fit. With my regular vacuum I had to stop and install a flexible hose and keep pulling the vacuum around to use the short hose that was attached which is awkward. I can go from carpet to floors and it automatically adjusts. The tools are fantastic! Any changing of tools is quick and easy, much easier and quicker than a regular vacuum and there are many more tools. I feel like I am getting all my vacuuming done faster from living room to kitchen to stairs and the special cleaning such as under the kitchen cupboards, under dining room chairs, tables, stairs, blinds, shelves, upholstered furniture, door tracks, around the dryer, etc. I would have skipped alot of that with my old vacuum because it was too time consuming and inconvenient. The handheld option makes alot of those jobs so much easier than trying to pull a vacuum around so you can use the flexible hose. There are many tools that come with the vacuum that are so useful. The vacuum is lightweight so it is great for stairs and much quieter than my old vacuum. I have never run out of power before I have finished vacuuming. It is hot here because it is summer and the motor puts off a light breeze and cools me off while I am vacuuming. I like the LCD screen which shows how much power I have used and how much I have left. It also lets you know how much power you have for the level of suction you choose. If you use the Power boost for all your vacuuming you would run out of power a little earlier than if you use the regular or eco suction but I have never had to. It charges within a few hours so it is always ready to use. I am so happy I made this purchase! It is a great vacuum. It is expensive. That is the only slight negative I can think of.

Absolutely loving it.This is my third Dyson vacuum,two uprights and this cordless.You are getting an upright,which is lighter,cordfree,easier to manuever,quieter,has more suction,and can get to places the uprights couldnt.You are also getting a handheld you can use in the car,unencumbered by a cord,which is also terrific for quick cleanups and dusting around the house.Throw in the handy docking station which keeps the vacuum constantly charged,while also keeping it stowed,and you have the perfect cleaning tool.This is an actuaI 2 in 1 vacuum,unlike the upright canister vacuum which is a chore to use when using attachments because of the unwieldy hose.I am interested in the technology that goes into such a tool,as well as its ability to clean my house,and this is as good as it gets.Would I have ever thought I would ever spend this much on a vacuum,no,but I am glad I did and it is well worth the money.And the fact that Amazon allowed me to purchase this vacuum over 5 months interest free,makes this purchase a no brainer and just shows how Amazon stays ahead of its competition with incentives such as this.Highly recommended.As a footnote,when purchasing this vacuum,the serial number is visible on the outside of the box.Before you break the seal and it becomes a used vacuum,register the vacuum before ever opening the box and breaking the seal.Once Dyson confirms your warranty,which was almost instantaneous,then go ahead and unbox,that way if there is a warranty problem,the vacuum remains a brand new,unopened item which can be easily returned.

I love the power and the versatility of using the V 11. I wish it would’ve come with a buffing head as well. That had cost $98. But, I will eventually end up buying one.

Ive had this vacuum for a day and Im already hooked. Its super easy to vacuum any surface from stairs to the cat tree. No messing with cords and its lighter than a plug-in vacuum. I love all the attachments and that theres a clip to attach two attachments to the broom so I dont have to go to the base station to get them. I finally pulled the trigger on a nice vacuum because the Bissell Id had the last few years kept shooting dirt and cat litter back at my feet instead of picking it up. This one sucks just about everything up! I like the different power modes. The base station is easy to install and use. My one complaint about it is that not all the attachments fit on it. I would love to have all the attachments in one place but theres only room for two. On top of that, the other two wouldnt fit if I tried - theres no clearance with the wall. It would be awesome to have a base station that could fit all the attachments. The only other complaint I have, and the main reason for the 4 star rating, is that the handle creates a pressure point between my thumb and forefinger when Im vacuuming and its uncomfortable. Basically most of the weight rests on that point on my hand. Considering everything else, this vacuum is still excellent and the pros absolutely outweigh the cons. Id buy it again!

Purchased this vacuum looking for a premium product that would do the job well, have good reliability and in situations where there were issues, would have a good support team backing it up. Because after all, this is the premium option right? Unfortunately, this was not the case. The product lasted ~4 months with fairly minimal use and regular cleaning before the trigger began having issues. The product would turn on when you pull the trigger, but upon release, it would continue to run for 30 seconds to a minute before finally turning off the motor. We worked around it for a few days thinking it was just a bug or an issue but it continued this behavior. I was actually excited to contact Dyson because typically when dealing with a premium product like this, the customer service is top notch. Unfortunately again, this was not the case. The chat feature on their website would not work. It would take you through a script before asking you a question that would just error out. I ended up calling their support line where I had to jump through menus before finally getting to talk to someone where the immediate vibe was not how can we help but instead what do you want. I went through the issues with the representative where they informed me, that before they could do anything to even answer my questions, they needed to register me in their system. Fine, not a big deal. I went through the process of tracking down the serial number on my vacuum, communicating that to them over the phone, and telling them my information multiple times, only to be told that the product was already registered under a different name. I asked them how this could happen, and was told that the only way this could happen is if I was sold an open box product, which I will address later in this review. I told the representative that I had purchased it brand new from Amazon and that I would be happy to send them a PDF copy of the invoice from my original purchase (even though I dont think I should have to jump through this hoop for them to just make their $700 vacuum work as expected). The representative basically just said tough luck. If we cant register your product we will not answer any questions, you cannot speak to a support rep, nothing. I asked them what my options were and they said There is nothing we can do for you, you need to contact Amazon and have them replace the product. That was the end of my Dyson experience, I had already made up my mind that I would not be exchanging the product as I have no interest in ever owning another Dyson product if that is the level of their support. Now to Amazon ... I immediately went back and confirmed the listing that it was fulfilled and sold by Amazon (it was) and that the condition of the product was listed as New (it was) to make sure I hadnt made a mistake when ordering. Once I had confirmed this, I called Amazon to make the issue right. To their credit, they were willing to give me a refund, but told me that I was responsible for returning the product. I had to go purchase a box, pack it, and send it to them, even though the entire issue was their fault for sending me an open box product they had listed as new.

...if Id known it was only going to last 2 and a half years. First off, let me say, its really easy to use. I hate wrestling with a vacuum cord, and between that and the name Dyson, I was sold. I was retiring and simultaneously letting of my cleaning lady go, so I saw it as an economy move. I have a velour sofa, and the Dysons upholstery attachment is the eighth wonder of the world. But its draw -- the ability to pick stuff up -- started to wane after only a few weeks, and no amount of removing and washing the filter seemed to improve it. Nonetheless, it made walking on my floor feel less like walking on the beach, so I kept quiet. Just lately, the switch has been acting up. First, it would stay on even after I released the button in the handle that makes it go. But briefly twisting the filter would cut it off, so I let it go. Today, it wouldnt start. At all. Whaddya want to bet a new switch will cost me $535? So maybe Ill look around, and maybe Ill buy another Dyson. That cordless thing and superb attachments are a mighty powerful draw.

This is by far the best vacuum I have ever purchased!!!!! Handles pet hair and anything else you throw in it’s path. My only complaint would be…. Why didn’t I buy this sooner!!!! Seriously though….. it can get a little heavy if doing a large job but other than that it’s perfect! Fits in small tight spaces and automatically switches from shag carpet to hardwood flooring effortlessly. Would definitely buy again if/when needed.