Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

I am a Dyson Animal loyalist. This is my first cordless Dyson, and Ive had it for about two months now. I use it multiple times a day (I have a Siberian Husky...nuff said) and I maintain the vacuum exactly as directed. Its awesome, and yet there are some major issues with it. I have to give it four stars, but honestly, my other Dyson was much better. Heres my list of pros and cons: 1. Its a Dyson Animal! Dyson Animals are essential to pet owners. The amount of hair this thing picks up from my hardwood floors and carpet is amazing. No other vacuum even comes close. 2. Its very easy to empty the canister and to clean/maintain this vacuum and the filter. 3. It holds a charge for a really long time, considering that its a cordless vacuum. 4. It doesnt come with a ton of attachments, but the ones it does come with are practical and I use them frequently. You can also order additional attachments if you need them. CONS 1. As other reviewers have mentioned, it is absolutely RIDICULOUS that there is no on/off button. The vacuum is on for only as long as you press your finger against the on switch. Dyson claims this helps conserve battery life. I say, that is total BS. My finger gets pretty sore after Ive been vacuuming for 15+ minutes and pressing the stupid button down for the whole time. I paid nearly $600 for this machine and should get a freaking on/off button, for gods sake. 2. While the vacuum is easy to empty, I wish it held just a tad more stuff in the canister. Also, I always accidentally press and hold the on/off switch when trying to empty the vacuum canister, which is super annoying. 3. Theres no headlight on this vacuum. Again, a pretty basic feature that one would expect when spending close to $600. Thats pretty much it. I still am glad I bought this, as I cannot imagine my dog hair-infested life without it, but seriously, for this price, I expected a bit more. Dyson, you could do so much better.

I bought this to see if I liked it enough to keep it, and in the end I did keep it, but here are the things I learned. First, my house is 2700 square feet with lots of steps. It’s also about 50% carpet and the other half hard wood or tile. I did most of the house in one full charge. I usually do half the house at a time anyway so the battery life is great. It took about 50 minutes for it to die (again doing carpets) so I’ve felt like the battery lasts as long if not longer than advertised. Also, I have 2 dogs so pet hair is everywhere. It works well to get the hair out of the carpet. We’ve only ever had cheaper dirt devils before so I don’t have much to compare to, but the suction was fine. I wasn’t blown away by it but have not noticed a difference which is impressive for a cordless vacuum. I saw a few people comment on the weight of it and it tiring out your forearms. I noticed the same thing especially while doing stairs. But it works great for stairs overall. The end is significantly smaller than most vacuums so doing a large living room takes a lot longer and feels sort of annoying. For me this is a worthwhile trade since I can get under and around more things now. One annoying piece is the stand that hangs on the wall. It has two spots to hang attachments and then there is a piece that clips to the vacuum for two attachments. It comes with 4 attachments but the stairs attachment doesn’t fit on either one so it has to be stored separately. Would be great if they could design a way to clip that in as well. I also read someone else’s review saying this rips off the wall. I screwed to a stud to be safe so it may be worth thinking about that when installing. Larger anchors could fix that as well if you don’t have a stud where you want this. Lastly the price...I’m keeping it so I guess that means I think it’s worth it. But I really am annoyed it costs so much. That is the biggest thing that keeps me from recommending it because I know a lot of people that just can’t afford to pay that much for a vacuum.

Just got the dyson v11 torque drive today. I fully charged it and tested it out. Overall design and technology is fantastic, the dustbin is super easy to empty, and battery life is long. The wall mount holds 2 attachments, and the tube of the vacuum has a clip that also holds 2 more attachments as well. The digital display is convenient, counts down how much battery life is left in real time. Ive tried several other vacs and returned them all, finally decided to try dyson. The power this vacuum has surpasses all others. My only cons are that on thicker rugs, its harder to push, but thats because the suction is so strong. Also I prefer am on/off switch instead of trigger. Time will tell if this vac is worth it. Also, if you buy this vacuum, ONLY PURCHASE DIRECTLY FROM AMAZON LLC!! IF YOU BUY FROM A 3RD PARTY SELLER, DYSON WILL NOT HONOR THE 2 YR WARRANTY. I did my research before I made the purchase, contacted dyson about the warranty details. There are sellers on Amazon that will lie to you and say the warranty is guaranteed, and even have it in the description. Dont do it. I will update with more details on longevity in a couple months.

Purchased this vacuum looking for a premium product that would do the job well, have good reliability and in situations where there were issues, would have a good support team backing it up. Because after all, this is the premium option right? Unfortunately, this was not the case. The product lasted ~4 months with fairly minimal use and regular cleaning before the trigger began having issues. The product would turn on when you pull the trigger, but upon release, it would continue to run for 30 seconds to a minute before finally turning off the motor. We worked around it for a few days thinking it was just a bug or an issue but it continued this behavior. I was actually excited to contact Dyson because typically when dealing with a premium product like this, the customer service is top notch. Unfortunately again, this was not the case. The chat feature on their website would not work. It would take you through a script before asking you a question that would just error out. I ended up calling their support line where I had to jump through menus before finally getting to talk to someone where the immediate vibe was not how can we help but instead what do you want. I went through the issues with the representative where they informed me, that before they could do anything to even answer my questions, they needed to register me in their system. Fine, not a big deal. I went through the process of tracking down the serial number on my vacuum, communicating that to them over the phone, and telling them my information multiple times, only to be told that the product was already registered under a different name. I asked them how this could happen, and was told that the only way this could happen is if I was sold an open box product, which I will address later in this review. I told the representative that I had purchased it brand new from Amazon and that I would be happy to send them a PDF copy of the invoice from my original purchase (even though I dont think I should have to jump through this hoop for them to just make their $700 vacuum work as expected). The representative basically just said tough luck. If we cant register your product we will not answer any questions, you cannot speak to a support rep, nothing. I asked them what my options were and they said There is nothing we can do for you, you need to contact Amazon and have them replace the product. That was the end of my Dyson experience, I had already made up my mind that I would not be exchanging the product as I have no interest in ever owning another Dyson product if that is the level of their support. Now to Amazon ... I immediately went back and confirmed the listing that it was fulfilled and sold by Amazon (it was) and that the condition of the product was listed as New (it was) to make sure I hadnt made a mistake when ordering. Once I had confirmed this, I called Amazon to make the issue right. To their credit, they were willing to give me a refund, but told me that I was responsible for returning the product. I had to go purchase a box, pack it, and send it to them, even though the entire issue was their fault for sending me an open box product they had listed as new.

My 17 year old Sears canister finally gave up so I went vacuum shopping. I went to the appliance store to look at options. They had Miele which I knew has a good reputation. But the salesman told me not to buy it - that the Dyson Animal was better - that he had two of them. And they didnt sell Dyson. I then researched various styles of vacuum. The stick vacs seemed best for ease of use, but I was worried about suction and time of use between charges. I finally concluded a stick vac would suit me. Of those the Dysons seemed best. After reading the specs, I decided the Animal would do the job but splurged on the Torque Drive for the nicer UI and extra tool. Ive had it for a couple of months now, and am very pleased. First thing I did was my carpeted stairs, that hadnt been done thoroughly for ages. It did a great job, though I had to empty it several times in the process. The small beater brush tool was great for this. The battery life has proven to be more than enough for my needs. I dont think the suction is as good as a plug-in canister machine. But it is good enough. My conclusion is that convenience wins - that the machine I use beats the more powerful one I dont use! Small complaints: The transparent dust bin always looks dirty, even right after emptying; While there is storage for two spare tools on the long tube, and storage for more on the wall hanging bracket, there is one extra tool for which there is no storage space. (I think this is only with the Torque Drive which has an extra tool the Animal doesnt have.)

This is the best vacuum cleaner I have ever owned, and I have had an Electrolux and Shark. It is so lightweight that I can just walk with it from room to room; and being cordless, I dont have to worry with plugging it in and dragging the cord around. I am very, VERY pleased with this purchase! Came fairly quickly, too.

NOTE: Update below... Just got the new V11 from Amazon. Shipping and packaging was excellent. Now onto the actual Dyson, the VAC itself is amazing!!! However, the Torque Motorhead was a big disappointment on my hardwood floors. The $100 Dirt Devil I have does a better job, but it’s corded, which is why I went for the Dyson. I heard so many positive things about the V11 that I assumed I was just using it incorrectly. Turns out I wasn’t and that the head it comes with isn’t great when using it on bare floors. I contacted Dyson and they said I have to spend another $150 for a bare floor head from the V10 model. Just a heads up for those with mostly hardwoods, look into a V10 package that comes with both heads as it’s a better deal. It comes with both heads and since the V10 is the last model, it’s much cheaper to boot! That being said, the suction seems good on this thing. With the front vent on the included head “closed”, this thing sucks itself to the floor!! Battery life on turbo mode is about 5 or 6 minutes which is enough to super clean a small or medium sized room. (SEE UPDATE BELOW) On regular mode I can do most of my house, which is amazing. It’s also pretty quiet. I don’t like loud noises so I wear noise canceling headphones and listen to music when doing things like mowing and vacuuming. I didn’t need them at all with the Dyson. Overall pretty impressive, just that initial shock of seeing debris left behind on the hardwoods makes me want to give only three stars. I’m hoping the new bare floor head helps. UPDATE: Ive been using the Bare Floor Tool for a few months now and it is 100 times better than the Torque Motorhead on bare floors. It picks up way more stuff and the battery life is more than doubled!! It can also roll over things (like Cheerios) where the Torque Motorhead will just push them around. Also Ive noticed that my bin is fuller when using the Bare Floor Tool, as if the Torque Motorhead was somehow leaving find dust and dirt behind. IF you have all bare floors, try to find a Dyson kit that has the vac and the Bare Floor Tool. The Torque Motorhead will be useless to you. Mine lives in the back of the closet now.

Super easy to assemble and begin using. We have a dog and cat, and this machine is a game changer in our home. Love the fact that I dont have to drag a power cord around, as well. Mounted it within easy use -- so our place gets vacuumed more often. Using the short config for my autos. We are just beginning to get full utilization from the many clever attachments. Thank you., Mr. Dyson!

The Dyson V11 Torque Drive Cordless Vacuum is a top-of-the-line cleaning machine that offers powerful suction, intelligent sensors, and a convenient and sleek design. With its ability to adjust suction power and battery life based on the surface being cleaned and a large 0.2-gallon bin capacity, it can tackle any mess with ease. The vacuums versatility is further enhanced by its ability to easily swap brush tools and its support for multiple surfaces. One of the standout features of the V11 is its dynamic adjustment, which adjusts suction power and estimates battery life based on the resistance of the brush head. This allows for a more effective cleaning experience. The vacuum also has an LCD screen that displays battery life and suction power, allowing users to easily switch between Eco, Auto, and Boost modes. Most the time im in auto though versus boosting or eco.

So, needed a new vacuum cleaner. Had a Shark brand vacuum. I believe the model was called Navigator. Had it for a good number of years (maybe 15?). Now, it ironically blows more than it sucks. So, needed a new vacuum. After years of hearing about the wonders that are dyson vacuums, I decided sure. They are expensive but better things often are so figured if people are buying it at that price and are giving it good reviews at that price, it must be good. I was wrong. This is a textbook case of form over function. It looks fancy. They use fancy words for the technology inside. They use fancy ads to sell their product. But at the end of the day, its a vacuum cleaner. It has one job. And this one doesnt do a great job at it. It picks up loose fuzz and dust well - but so did my cheaper Shark Navigator. Really, the only good thing about this is that it is light enough to be easily moved around the house. Is that worth the price? Id say no. I literally could have bought 3 good-enough vacuums that cleaned just as well so I had one on each floor and didnt need to carry it between floors. I dont even know how often it was actually a problem because I could move the old Shark pretty easily between floors but the odd shape and weight dispersion made it hard for my wife to do so. That said, the light weight and ease of maneuverability have gotten favorable marks from my wife, though she probably would have been happy with any one she could reasonably carry that did an ok job. That said, if you have only hardwoord/laminate/tile/ceramic floors, it does a good enough job on them. Im probably going to have to get another vacuum for the few rugs we have and the carpet in the basement. I mean, its good enough to get the loose surface stuff but it really falls short in getting in there on the rugs. Even in Boost mode. Now I cant speak for other Dyson vacuums as this is my first. It will probably be a long time before Id consider another one, though, as it just left an impression that youre paying more for the name than the product. Learn from my mistake and spend your money better. Meanwhile, Im trying to hunt for one that works like the old ones where you had to keep your foot near it on the rug or it would suck the rug up into it.