Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

I am so pleased with this vacuum. It handles well and is so easy to use. The battery lasts a long time as well. I have only once had to switch batteries during a cleaning. The light for the hardwoods is great. You really see so much more dust and pet hair. I have recommended it to friends.

I replaced my old upright Dyson with this vacuum and was amazed at how fast the canister filled up- ok, part of the reason is that it’s a pretty small canister, but it’s super easy to empty so that’s NBD. But I had vacuumed my rooms just a few days prior with my old vacuum and the first pass through the room I had to empty the canister Twice! It is so lightweight and makes a cute little ‘thoonk’ sound when you release the trigger you might find yourself looking for excuses to clean.. I know that sounds sales-pitch-y but I’m a procrastinator and now I notice that I use the Dyson as the excuse to not do other things instead of the other way around. It’s kinda weird! The accessories are good, especially the smaller motorized head, and so far the ‘no tangle’ claim has been accurate on both motorized options. And even at 5’6” I’ve been able to reach most cobwebs in the corners of the high ceilings. (I’m trying to convince my mother to let me buy one for her, she’s older, and I think this would be perfect for her -and her pets too!)

I dont write reviews very often but felt I needed to based on negative reviews I read. I was hesitant to drop $600 on a vacuum because of the reviews, but most of the negative reviews have no merit, IMO. First of all, the vacuum is not that heavy...at 6.5lbs, its two pounds lighter than a gallon of milk. If you cant carry a gallon of milk around then youre in pretty terrible shape. Not only that, but when youre actually vacuuming, some of the weight is alleviated by letting gravity do its work. Second, having to hold the trigger down is not bad at all. You dont have to squeeze the d*mn thing as hard as you can to get it to run. You barely have to touch it to trigger the vacuums power. You can have a very relaxed hand while using this vacuum and not run into any issues. The different modes seem to work fine. Its pretty incredible how much stuff it picks up when its on turbo mode. Its true the battery doesnt last long when using it, but it has pretty good suction on auto so you really shouldnt need to use turbo too often unless you want to do a deep cleaning. I cant comment on the issue of the vacuum not working after a couple of months. Weve had it for two months and it still works, so only time will tell if that issue comes up.

I purchased this vacuum in January 2020 for $467. It does a great job on removing pet fur from carpet. The attachment for furniture also works well. It does not do a great job on hardwood, laminate, or tile. Unless you vacuum slowly, debris is scattered by the roller brush. It would work better if this feature could be turned off for hard flooring. I’ve had this vacuum for just over 3 years. After about a year of use, a plastic part near the brush head broke off. See photo. Not a big deal. After about 2 years a portion of the housing near the trigger broke off. This left a sharp edge and exposed part of the trigger normally covered. See photo. A few months ago, the battery started to lose charge. What I used to vacuum on a single charge now requires a recharge. Today, the trigger failed. Turns out this is a common problem. This appears to be a planned design failure. The part is thin plastic. You can buy a replacement trigger for about $20 that is more robust. This is a known defect that Dyson won’t fix. Since the housing on my vacuum is already broken, the trigger is loose so this option may not be my best solution. I decided to spend $152 to replace the entire main body and motor. I may buy a compatible replacement battery. They are about half the cost of a Dyson battery. You would think Dyson would have a exchange program for batteries… Overall, this vacuum works. Just don’t expect it to last more than 3 years.

Super easy to assemble and begin using. We have a dog and cat, and this machine is a game changer in our home. Love the fact that I dont have to drag a power cord around, as well. Mounted it within easy use -- so our place gets vacuumed more often. Using the short config for my autos. We are just beginning to get full utilization from the many clever attachments. Thank you., Mr. Dyson!

I was cautious prior to buying this and read all the negative reviews but decided to buy. Glad I did. I wanted to comment on some of the negative comments with my opinion to help skeptical buyers like myself. So, 1. the plastic wall mount base, its not to flimsy. It holds the vacuum great if you slam it around like rubber weights in the gym. 2. If you see my picture I mounted it so its supported with the attachment on to help hold the weight and prevent the bottom from being caught. It has a lot of leverage on drywall anchors if its torqued on, as is anything mounted on sheet rock. I did this for my V7 as well and has worked great for years. 3. Use the right settings for the head when going from carpet to hardwood; the center setting or minus setting (letting in more air) and it works great. It picks up sand, cherries, screws, peanuts or what ever just fine. 4. Its not the manufactures fault there isnt an outlet in your closet. 5. The directions are vague and little under done, but this isnt a complicated item either. 6. Is this the right vacuum is the biggest question of all. I have a V7 for the second floor that is all carpet and it works great for about 1000 sq. ft. of quick clean up and is about $200 less. We went with this for the downstairs because we were too lazy to keep going upstairs and this one worked better transitioning on an off our rugs to hardwood that we on the first floor. We have a 1 year old and teenagers so this was a great addition that quickly and efficiently keep the floors clean for the baby. Im so over swiffer mops that dont really work. 7. Deep cleaning ability is good. We have a Kirby that we use one time a year (just before we have the carpets shampooed). The other 364 days of the year the Dysons do all the work. 8. Battery life, great in this V11. If you need more, vacuum more often or make life changes..lol. Ive cleaned the whole bottom floor and used on the car and still never got below 50% on the V11. The v7 would have needed to be charged at least once for that amount. So that maybe a decision point. Lastly the V11 has been said to be unbalanced in weight and awkward. If you see the second picture and use the attachment holder it offsets the slight misbalance. But really, it is 6 lbs. if that gives you issues get a gym membership, really. Oh and the V11 has a detachable battery that the v7 doesnt. If multiple charges for long runs is what you may need then that maybe a decision point. If not you may want to save some cash and go with the v7. Ive also purchased cheaper model of cordless vacuums but they dont last and preform like Dysons so youll get what you pay for.

Pros: Its quiet. Super quiet. I can actually hold a conversation while vacuuming. The suction is very good even in auto mode. Can detect and adjust power when going between carpet and hardwood floors. 30-ish minutes in auto mode when doing mixed floor types is great. Enough to do clean the average house like mine. The head is the perfect compromise between width and being able to fit in smaller areas. The power head may seem small coming from a traditional vacuum cleaner, but trust me, youll be thankful once you start vacuuming in and around your dining room. You can go completely flat to the floor to get under hard to reach areas. Cons: Its top heavy. If youre coming from a traditional style vacuum cleaner you will definitely feel the weight of it on your wrist. Its bigger than I imagined. The pictures make it look deceptively small. It strughles a little with hallway runners. To be fair, so did my other vacuum cleaners. It may struggle a bit with area rugs too. Its very expensive. Very expensive. Overall Im very pleased with the Dyson V11. Id never buy one if not for the sale. Im glad I finally bought one. One thing Id like to see is maybe a locking switch for the trigger. Push on push off so youre not holding the trigger the entire time. I would definitely recommend one IF youre in need of a new vacuum cleaner and its on sale.

Ok, I waited 7 months to write this review. I have owned Orecks, good on hard floors, not great on carpet, Kenmore cannisters, pretty good, but didnt like dragging around a cannister, I have owned 2 sharks, 1 gave me problems the other, pretty good, but corded. I have owned a Hoover lynx battery operated, its battery lasted only 10 minutes after awhile. I read everything about vacuums and it took me about 6 months to decide to buy the Dyson. Out of all the vacuums I have ever owned, this is the best, by far, and I mean by far. I show everyone this vacuum, I believe I have helped the company in sales! Why should you buy this Dyson? Its light, no cord, easy to clean filter, and easy to empty. I have never run out of battery power once, it has the best suction power out of all my other sweepers, hands down. But the reason I waited 7 months to write this review is because if it can pick up glitter off a hard wood floor, you have my attention. If you want to suck the glitter up even faster, use the boost button and that was the only time I used the boost button....after sucking up all my Christmas glitter effortlessly, I am convinced I have the best sweeper that money can buy. I have hard wood floors and super thick shag large area rugs, it sucks up everything. Best sweeper, no comparison. If you are still trying to decide, stop waiting.....get it.

The attachments that come it makes you have the right tool for the right job. Also moves effortlessly across wood floors and tile.

My vacuum arrived less than two months ago. It had strong suction, a good assortment of accessories and a good display. I quickly gave up using my built-in vacuum. The battery lasted through most of the house cleaning and the waste compartment was easy to unload. I was totally impressed with the device. Up to about a week ago I would have given it five stars plus. A week ago, the vacuum motor started surging and the display indicated that the filter needed cleaning. The display even had an animation of how to remove the filter and clean it under a faucet. It then showed how to reinstall the filter. I did what I thought the device was telling me to do. I rinsed the filter under the kitchen faucet and shook out the excess water. The filter even shows a faucet on it. After the filter was reinstalled, the motor continued surging and then the vacuum shut off completely. Thinking that maybe the battery needed charging, I put the vacuum on the charger and took out the filter to let dry further. After a couple of days, I reinstalled the filter which was still slightly damp and tried to run the vacuum. It was still dead. The Dyson web site had some suggestions of what to do, which I tried, but to no avail. There was a video that showed how to clean the filter, but it added a step of letting the filter dry for a day before reinstalling. Eventually I contacted Dyson’s customer support. I told her what had happened and she told me the warranty was voided because the machine had got moisture in it. I mentioned that a cell phone can be dropped in water and it will still function. She confided that she had dropped her cell phone in the toilet and it still worked. She said I could buy a battery or take it to the Dyson repair facility 70 miles away. It did not seem like a batty problem to me. I told her I am an electronics engineer and cannot imagine a consumer product that would be that sensitive to moisture. She said I could talk to her supervisor which I said I would like to do. After a pause, she told me that the supervisor was on a phone call and would call me back. It has been 24 hours now and no phone call. My company builds electronic products and they get exposed to rain, snow and many other sources of moisture. If our products failed when they were exposed to moisture, we would be out of business. I though I was following the instructions on the screen. It seems like normal use could expose their electronics to moisture; for example, a wet rug or a small puddle of water in the bathroom or kitchen. The Dyson literature says it is good for pets. Pets can have accidents and if the vacuum goes over a wet spot in a rug, the machine will fail. If exposure to moisture is all it takes to kill the vacuum and void the warranty, then I see major issues with it. Standard coatings can protect the electronics from water and most electronic products have such coatings. The vacuum seems like a great concept, but still in the beta development phase. It just went to market too early without sufficient real-world testing. Incidentally, I looked at the repair facility’s web site and they are closed because of the COVID-19 virus. There is no way to fix my vacuum, so it is a $700 paper weight. I certainly cannot recommend buying one. Update: The supervisor never called back. Dyson did email me and offered a 20% discount for a new main body/cyclone. When I tried to purchase the part, I spent one hour on hold on the phone. After reaching a customer support person, he told me he would call me back if the line dropped. The line dropped and he did not call back. Before the line dropped he said there was no stock on the part, but he would check further. My vacuum remains a paper weight since there is no schedule for the service centers to reopen and apparently Dyson does not stock the part I need.