Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

I have had this camera for over a year and have tried multiple brands and this one is by far the best. I wish I could write this review on the actual system but my sister bought it for me so I can only leave my review on the additional camera. Anywhos, after a year or so I noticed that one of my cameras wasn’t working in the dark anymore and I reached out to customer service after realizing I was out of the warranty window I just thanked the customer service agent for their time and planned on purchasing a new camera in the future (the sound still worked great and day time picture worked too just not night time). A few weeks later I received a message from that agent regarding my issues and even though I was slightly over my warranty he worked with me and sent me a new camera! I was beyond grateful that he continued to message me after I had done gone about my business and saved me $100. I am about to purchase another additional camera as we are expecting another baby but you honestly can’t beat their product or service. The ability to add up to 4 cameras and change out lens to meet your needs is super handy!

I have had several different brands of baby monitors in the past 4 years and this one is by far my favorite. It has all of the abilities that are important to me in a bay monitor...pan-tilt-zoom, the ability to toggle between several rooms, temperature gauge, the ability to be speak from the parent unit to the camera, great battery life etc. I had this unit for a little over a year when the power button stopped working. I called Infant Optics and they went through the troubleshooting process with me and determined that it needed to be replaced. I was technically a month out out of the warranty, but the customer service representative who helped me with this case was kind enough to replace it for free anyways. She was even able to get me expedited 2-day shipping (worth about $10) for free and I got my replacement unit extremely quickly, which is important when you want to be able to see and hear your children. I have honestly never had a better experience with customer service from any company before. The woman I spoke to truly went above and beyond to rectify the situation. I can say without any hesitation that I would highly recommend this product and this company!

I really love this camera. The night vision on it is great as this is what we see the most. During the day when the lights are on in my kids rooms the picture quality is really great it shows the colors of the crib sheets and other objects well. Having multiple children i love that there is a scan setting and every 10 seconds or so it switches rooms thus allowing overnight observation of all rooms. It does have the talk back feature which can be utilized but we do not very often unless we are playing around. we have not tried out the different lenses but will shortly be switching out to the wide view lens. Overall we LOVE this camera, definitely worth the money. it also does not run off of wifi which means it can’t be hacked (bug plus for us) and the battery life has on average lasted 6-8 hours or so (this is hard to say as im not always super close when it dies) the volume can also be turned up fairly loud. We really love the infant optics products. Another added bonus to all infant optics products is their customer service is out of this world amazing! My parent unit quit working and they replaced and had the new unit to me within 2 days of shipping the old one. They are very friendly and even after receiving the new parent unit they ensured to email me to check that everything was working appropriately and I didn’t have any dither needs (this was awesome)! I will continue to buy their products and I am constantly recommending them to friends!

We first ordered the camera and monitor set and then the add-on camera, and have been using it for the past 6 weeks and really like it. The picture is very clear whether it is day or night. If you zoom x2 it gets a little fuzzy but I still utilize it and I think the quality is good for how close you can zoom in. The best feature is the span on the camera, I can span the entire room from the monitor, an awesome feature, you can place the camera in one spot and not move it even if you move furniture around or if you have a toddler you are watching. The only thing I would like to see improved would be the battery life, if i charge it right before i put my daughter down it will last about 8-9 hours with use of the monitor, but to be safe i just keep it on the charger all night long.

Infant Optics is the best in customer service! I got this baby monitor as a gift for my shower after putting it on my registry based on the reviews. I used it for a little over a year (and loved it!) before the night vision on the camera unit stopped working. I was frustrated because I was just about to buy a second camera unit to use for my second child. I emailed support to help me troubleshoot the issue, and after trying various solutions, nothing had worked. We realized that it wasn’t something I could fix from home, but I was out of the warranty period. Even so, they offered to replace my camera unit (at no cost to me) as a courtesy. The customer service agent was super accommodating and the interaction was very positive. I would definitely recommend their products to everyone!

Love this camera. The “zoom” it further out than our last, the Motorola. Which I love. Our old one was way too zoomed in, even at the furthest setting. I thought the wide angle was included with the new set. but it’s not. Thought we may need it but the regular one works fine. We’re able to see the kids whole bed. Looks like you can add up to 4 camera! That’s cool. I’ll be getting a 3rd

We have two cameras and one monitor. Weve been using them for about two months. Pros: - You can remotely move the camera. Great especially for toddlers who move around. Also you can mount the camera once and never have to touch it again, its always in the right place! - Good sound and picture quality. (Note there is no white noise deduction, though this doesnt bother me as much as I thought it would.) - Battery and transmission distance good. Although it seems like the battery will go from four bars to one really fast, it lasts for a while. - When you talk through the monitor the sound is clear. - You can zoom remotely. - Works well with multiple cameras, although no split screen you can set it to scan (switch views every 10 seconds). - Eady to use and great customer service! Cons: - There is no charging dock. Therefore it is easily to bend/damage the charging cable. Youll have to buy another. Also the plug is on the left side so depending which way you set it the cable can get in the way. - The low battery/no signal beep is annoyingly loud and you cant adjust it. There is no loud noise alert beep you just have to listen for crying. - The wide angle lens is great for viewing the entire room but the night vision quality with this lens is pretty bad. Night vision is fine with the other lenses.

We’ve gone through three of these monitors in three years. The first one didn’t hold a charge after a few months of use. The second, same issue. We ordered a replacement battery, it still wouldn’t stay charged and always had to be attached to the wall charger. The third has worked better for us, however often drops the signal in our home. Very annoying, especially when we get the ‘out of signal range’ beep over and over in the middle of the night, when we’re right next to our kids’ room. Overall, I’m happy with the monitor - picture quality is good and I like the fact that you can have multiple cameras. Also like that I can talk through the monitor. Just a few small (annoying) bugs that may need to be worked out.

This review will be for the add-on and the system. I received the camera/monitor unit as a gift from my registry about 2 years ago. Twice in that time, I had to replace the battery. Recently, I finally called Infant Optics customer service and I have got to say they were amazing. They had me do some trouble shooting and determined the monitor was the problem. Even though my unit was out of warranty (by a lot!), they said they stood by their product and would replace the monitor. Luckily for me, around this time, the camera lost all sound. I couldn’t hear anything in my child’s room. Again, they had me do some troubleshooting but determined the camera had a problem. Sooo in the end, they replaced my entire unit for free even though it was well out of warranty. They even made it easy to replace even though I had received it as a gift. I bought this add-on camera as I recently had another baby. I must say I think the battery will be an issue again but hoping that it won’t be. I really do like this camera and have used it pretty much every day for 2 years. I like I can talk to my child through it. The camera moves well so I can see around the room. It was easy to sync the two cameras to the monitor. When I’m using both cameras, I can either have it always on one of them or it can cycle every ~10 seconds or so between the two which works for me.

This is a very good monitor. I have twins and the best part about it is that is automatically scans between cameras (I bought a second camera). It was super easy to set up and also very easy to use. After using it for about 6 months, the power cord wasnt connecting well with the monitor. It wouldnt charge unless I held it close and wrapped it around the monitor multiple times. I called Infant Optics to explain the situation. They immediately replaced the monitor without any hassle. Their policy is to send your old one in first and then get the new one sent. I asked if they could send me the new one first since I really needed a monitor with my twins! They were super accommodating and the new monitor works perfectly. The only reason it isnt 5 stars is that one of our cameras makes a slight buzzing sound. The other one doesnt though, so it isnt a flaw with all the cameras. It still works perfectly fine, it just is a slightly annoying sound!