Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

This was an add on camera for my second child. I had a small issue with the charger on my first camera (it made a high pitched noise), and Infant Optics sent me a replacement charger. After approximately 6 months with the second camera, it started to get difficult to see my son in the dark; it still worked fine if the room was well lit. It gradually got worse and worse until we couldnt see him at all anymore with night vision. I contacted Infant Optics and they were great about sending me a replacement camera. My only issue is that I had to pay return shipping, and had to send the camera back before they sent a new one, so I was without a camera for a couple days. They did provide expedited shipping, so the new camera came quickly.

The camera and system is a great alternative for a non wifi setup, however after 2-3 years the night vision fails on the camera rendering them pretty much useless and making you purchase a new camera (has happened to 3 of my cameras so far and a forth is on its way out). The companies customer service has worked with me on a discount for a replacement camera but still a little bit of a disappointment for an otherwise great system.

We have an infant optics monitor and camera for our first daughter that has worked seamlessly for 3 years now. We had a second child so needed another camera. This is camera is an inexpensive solution, as you can easily set it up to use your existing monitor. Set up takes about 2 mins, by pressing the “add” setting on the monitor, and holding down a small button on the back of the camera. It pairs and you’re done. After that, you can easily switch between camera views through the monitor, or have it scan between the two, which switches the view every 10 seconds or so. Both cameras maintain full functionality with night vision, pan, temperature display, and ability to talk through the monitor. Awesome price and quality. Easy set up.

This was a gift for our new baby granddaughter. Her parents loved it!

We ordered an additional camera for the arrival of our second child. I love Infant Optics and not only is it a great product, but their customer service is amazing. We had originally received the Infant Optics monitor and camera when expecting our first child almost three years ago. Recently the night vision on that camera started to have issues and even though we were way past the one year warranty, they went above and beyond to resolve the issue for me.

So this is our second monitor as we had a different monitor for our first baby. We decided on this monitor because the reviews are excellent. I gave the monitor a 4 star instead of a 5 star for two reasons. The first, I would have preferred a little bit larger screen. That said, the camera quality is so good that it isnt that big of a deal. The second reason is although there is this really cool feature called sleep where you can turn the monitor screen off but still have sound pumping through the monitor, there is a bright light on the side of the monitor that ends up being worse than having the picture on the screen on all night. Otherwise, we have really enjoyed the monitor. It was a breeze to set up and like I already said, the picture/camera quality is excellent.

I have had several different brands of baby monitors in the past 4 years and this one is by far my favorite. It has all of the abilities that are important to me in a bay monitor...pan-tilt-zoom, the ability to toggle between several rooms, temperature gauge, the ability to be speak from the parent unit to the camera, great battery life etc. I had this unit for a little over a year when the power button stopped working. I called Infant Optics and they went through the troubleshooting process with me and determined that it needed to be replaced. I was technically a month out out of the warranty, but the customer service representative who helped me with this case was kind enough to replace it for free anyways. She was even able to get me expedited 2-day shipping (worth about $10) for free and I got my replacement unit extremely quickly, which is important when you want to be able to see and hear your children. I have honestly never had a better experience with customer service from any company before. The woman I spoke to truly went above and beyond to rectify the situation. I can say without any hesitation that I would highly recommend this product and this company!

We are very happy with our Infant Optics purchases because they have excellent customer service!!! When we had an issue we talked with Kristine Z. and she was extremely helpful, responsive, and made sure all of our issues were completely resolved. She even checked back with us a few days later to make sure everything was working for us. We should have reached out earlier - these cameras/monitors are worth the money because of the team of support! Very satisfied customer!

UPDATE: I absolutely HATE this monitor system. First, this company is inflating their reviews by including a message in the box for the device that asks customers to post a review in exchange for a free second camera (valued at $99 here on Amazon). We played along because we needed a second camera. I hate that I’m probably part of what has made this company so successful. My best friend just bought this monitor because of the reviews even though I continue to talk her into returning it! Ugh! The picture on this monitor is awful quality! We used to have a Summer monitor that was so much better quality. I do like the interchangeable wide angle lens (the only thing I like—which you’ll pay an extra $20 to own). I hate that the speaker for this unit is on the BACK! You have to lay it on its face to hear at night. Standing it up risks it falling over and you not being able to hear. But if you are worried about hearing your kids, you shouldn’t buy from this company at ALL! We just discovered today that if you have the monitor on scan and a camera gets unplugged, it stays on that camera (the unplugged one) and STOPS scanning. We woke up to find our baby covered in dried vomit. It was everywhere like he had been crying for us. Did we hear him? No. By strange coincidence, the monitor in my daughter’s room was unplugged. The monitor was only showing her unplugged warning screen instead of switching to my son’s room. What a terrible flaw! In the product’s defense, I had turned off the alarm feature (not understanding it). I turned the alarm back on high and recreated the scenario to find out that the unplugged monitor does create an alarm, but the camera stays on the warning screen and does stop scanning. So angry about my baby being put through all that. If you still decide to buy this piece of junk, don’t turn the alarm off ever! But seriously, find something else. I am so sorry we bought this and even sorrier that we kept it after we realized this company was scamming the Amazon reviews! INITIAL REVIEW: We purchased this monitor system over the weekend and found the set up was easy. We added on an additional camera today to try the whole thing out and it seems to work well for us so far. Pairing the new camera was simple. I like how the camera can point at a lower angle than our previous Summer monitor. Downsides are that I wish it could do split screen and automatically stay on a camera if sound is detected. I prefer that instead of scanning. Another downside is that the monitor light seemed a bit bright in our room last night. I wish there were a way to turn it down or off. Overall though, it appears to be at least as good as our old Summer monitor and probably a bit better.

We purchased this as a second camera for our Infant Optics DXR-8. It’s very easy to add cameras with this system. The picture and sound quality is excellent, and we can easily keep an eye on the kids via the monitor from all parts of house, including the basement. The range even includes our back patio. The battery life is much better than our previous monitor, which always needed to be plugged in after an hour or so. We did have an issue with the night vision degrading significantly after almost a year of use. However, the Infant Optics customer service rep I worked with was very understanding and replaced both our cameras, even the one we had lost the receipt for. After going to battle with a different manufacturer over our last monitor, I have to say it was a breath of fresh air to have a company simply do the right thing. We’re very satisfied with our purchase.