Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)
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Brett Arends
> 3 dayWe’ve gone through three of these monitors in three years. The first one didn’t hold a charge after a few months of use. The second, same issue. We ordered a replacement battery, it still wouldn’t stay charged and always had to be attached to the wall charger. The third has worked better for us, however often drops the signal in our home. Very annoying, especially when we get the ‘out of signal range’ beep over and over in the middle of the night, when we’re right next to our kids’ room. Overall, I’m happy with the monitor - picture quality is good and I like the fact that you can have multiple cameras. Also like that I can talk through the monitor. Just a few small (annoying) bugs that may need to be worked out.
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audreyofdc
> 3 dayUPDATED REVIEW------ This video monitor system works great, until it doesnt (we have two cameras and one monitor). My original review reflects that we had to exchange the first camera, and I thought it was a one-off issue, but now Im no longer happy with the overall quality of this system. It was difficult to decide how to rate this, because as long as the system works, it really is great, but the fact that 2 cameras failed within their first year due to different reasons, bumped the rating down to 2 stars for me. One camera stopped being able to move down, the other stopped working in night mode (so you couldnt see anything in the room and were basically back to an audio monitor). Its a hassle to exchange if you dont have a second monitor set as a backup, because you will be out of a baby monitor for a week or so while the defective unit is mailed back, received, and a new one is sent back to you. I awarded one star for a system that we loved as long as it did work and a second star for customer service (we contacted Infant Optics directly and they were very nice and helpful) that honors their promise to exchange the broken cameras (though we did have to pay for shipping back for any defective units). Overall though, I would expect the video monitor system to just work — especially with a baby or children in the house, Id rather not have to worry about equipment working and dealing with exchanges and the inconvenience of not having the video monitor while we wait for replacement. Sadly, I cannot recommend this system, which is too bad because if the cameras worked 100% of the time, this would easily be a 4 to 5 star product. ORIGINAL REVIEW------ PROS: • can be operated remotely to swivel and turn • good picture quality even in the dark • mounts easily (flush against the wall or standing up, long cable) • sleek look • great customer service • far reaching video signal (though see CONS note below) • can add multiple cameras to cover many rooms CONS: • camera stopped moving down (manufacturer replaced for free (we had to pay shipping of defective unit), easy return process) • signal reaches far but has a few trouble spots within the house, even close to the bedroom We have two cameras and one corresponding video monitor. The quality of the video feed is good and the image shows up well even when the room is dark. The best feature of the camera is its ability to swivel and turn, which you can operate remotely from the monitor — we have a crib and a big kid bed in one of the bedrooms, so its nice to be able to move between the two easily without having to adjust the camera angle manually. The camera signal reaches pretty far — were able to be out and about in the yard without ever losing contact. However, there are some trouble spots within the house, even very close to the bedroom with the camera, so we do have to move the monitor to a better spot frequently (by now weve figured out the best places to get a good signal in the house, it just takes a bit of trial and error). The camera is easy to mount to the wall — we just hung it from a nail and it sits flush and straight against the wall, but you can also just stand it up. When our newborn baby was still in our room, I simply taped the bottom of the camera to our bed post with a command strip and that held up perfectly. The cable is a good length, too, so you have some flexibility as to where to mount it relative to an outlet. The white color fits well with the rest of our white furniture and light gray walls, so the camera blends in pretty well with the rest of the room. We actually had an issue when one of our cameras stopped moving down after about 6-7 months of owning it — all the other directions worked, but it could not move to angle further down. We contacted the manufacturer and they sent us a new one — great customer service. Both cameras still going strong (both the original one that came with the monitor and the replacement one). Overall we really like this camera and monitor system.
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Anon
> 3 dayOne note that I didn’t realize is that on the monitor you can press OK to toggle between scan and cameras rather than having to go through menu.
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Jasmine
> 3 dayDont trust the 5 star reviews. I bought this because there were so many 5 star reviews, but I found out later it was because the company offered a lot of people a free 2nd camara in exchange for 5 stars. Its still a decent set up, but not 5 stars, and not worth the price. The night Camara isnt too bad, but Ive seen better ones from friends and wish Id shopped around a little more. The reception isnt great, and it gets spotty even just being a few rooms away from the nursery. It routinely tells me its out of range, even if I havent moved the monitor. Weve checked wifi and other possible reasons for interference. The sound is also spotty, and most of the time its not bad, but it cuts in and out quite often. I like the feature of being able to add other cameras, and if you have it set to scan it will go back and forth between the two cameras, but it doesnt stay on one camera if baby is crying, which is kinda annoying. I love being able to control the camara and having such a wide area to scan. It comes with a zoom lens that you have to exchange with the normal lense, unscrewing and screwing back on, which is hassle, but at least it has the option. Overall, its not bad. I just wish Id I vested in something else.
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Eric L.
> 3 dayEasy to add cameras to this monitor system, purchased a second camera at the birth of our second child. Been using the system since 2015 with our first and still using them with our 3rd. Cameras are great and easy to control, provide good audio and push to talk which helps with the older ones. Main monitor device had one flaw using a micro usb charge port but have corrected that in 2019 with a barrel connector which is much more durable. Overall its been a great system and couldnt imagine not having it, company stands by their product and their customer service has been great when Ive had problems (related to usb charge port), quick and responsive and got me a solution to my problem quickly!
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Emily B
> 3 dayThis is a great baby monitor and the customer service provided is outstanding. I was unaware that the LEDs that provided night vision were not working on my camera until after the warranty had expired. After reaching out to customer service, they helped me troubleshoot the issue and when it couldn’t be fixed, they helped me to get a new camera. I can’t say enough good things about their customer service. Pros: -great night vision - zoom capability - stand alone monitor that is not connected to WiFi - ability to turn off screen but still hear sound - great sound and picture quality - great customer service Cons: - occasional loss of signal when streaming videos over WiFi - limited range between camera and monitor - does not filter out white noise
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Ravz Kaur
> 3 dayI am thoroughly pleased with the infant optics dxr8 monitor I had bought after intense research for my first born in 2017. 4 years already and its working so well. I have a 7 month old now and because of separate rooms for both kids I needed an add on camera. Setup was so easy. Night vision is fine, picture quality is the same as the one I already own and switching between cameras is super easy. Overall a great purchase. Inwould recommend the product.
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Faye
> 3 dayI have had this monitor since my first child, 3years ago, and absolutely love it! The quality is the best I’ve seen of all my friends different brand monitors. The picture quality and sound is amazing. I love the ease of camera add on and how it scans my kids rooms. Customer service has always been extremely helpful when needing assistance! I would absolutely buy again and recommend to all new moms!
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Ateet P.
> 3 dayWe have four of these set up in our house. They work great!