Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

This review will be for the add-on and the system. I received the camera/monitor unit as a gift from my registry about 2 years ago. Twice in that time, I had to replace the battery. Recently, I finally called Infant Optics customer service and I have got to say they were amazing. They had me do some trouble shooting and determined the monitor was the problem. Even though my unit was out of warranty (by a lot!), they said they stood by their product and would replace the monitor. Luckily for me, around this time, the camera lost all sound. I couldn’t hear anything in my child’s room. Again, they had me do some troubleshooting but determined the camera had a problem. Sooo in the end, they replaced my entire unit for free even though it was well out of warranty. They even made it easy to replace even though I had received it as a gift. I bought this add-on camera as I recently had another baby. I must say I think the battery will be an issue again but hoping that it won’t be. I really do like this camera and have used it pretty much every day for 2 years. I like I can talk to my child through it. The camera moves well so I can see around the room. It was easy to sync the two cameras to the monitor. When I’m using both cameras, I can either have it always on one of them or it can cycle every ~10 seconds or so between the two which works for me.

This baby monitor is hands down, much better than the Motorola camera I had prior, which cost nearly twice as much. Pros: -Amazing night vision, the photo attached is in a almost pitch black room yet I can still see my baby clearly. -Ability to add a wide angle lens, I like to use this one for the playroom so I can see more. -The zoom function also has really good clarity if you want to get a closer look at something. -The battery is SO GOOD. I have had this thing for over a year now and the battery still lasts hours just like the first time I had it. It can go a good 8-10 hours without being plugged in if you dont have the screen on. -Easily add additional cameras, then you can have it continually scan through the various screens or just choose the one you want to stay on I cant really think of any cons for this monitor. I had an issue with one of my cameras after it was dropped and had to deal with their customer service and they were very responsive and helpful with the issue. I also think theres a lot to be said for buying a monitor from a company whose sole focus is baby monitors and not other products. This really is top notch and if youre thinking about buying one just go for it, you wont be disappointed.

This monitor system was great for almost two years. For the last few weeks though, the buttons on the display unit have been less and less reactive. I had to push each button 2 to 3 times to get any kind of response. Around the same time, I started having problems getting it to charge.I had to use a rubber band to put pressure on the connection. I tried different chargers and even purchased a different battery to see if this would help. It did not. I contacted customer service and was told that it was out of warranty, but they did offer me a decent discount on a new monitor/camera set. I took them up on the offer, since I already had two cameras that still worked perfectly fine. I would have given this unit 5 stars, but I feel that 2 years is not long enough for the price.

I am thoroughly pleased with the infant optics dxr8 monitor I had bought after intense research for my first born in 2017. 4 years already and its working so well. I have a 7 month old now and because of separate rooms for both kids I needed an add on camera. Setup was so easy. Night vision is fine, picture quality is the same as the one I already own and switching between cameras is super easy. Overall a great purchase. Inwould recommend the product.

This unit is perfect for caring due my elderly parent with Alzheimer’s. I have 4 cameras and one monitor. I can easily switch from one room to another which will allow me to get something done while knowing where he is and that he’s safe. I’ve even been able to go water the garden and feed chickens outside 70-90 feet away from the house with no issues. I honestly can’t review the zoom cuz I’ve never used that, but both daytime and nighttime are clear, easy to hear, able to scan the entire room, and able to help me sleep at night knowing I can check on him from my own bed. I tried another brand and I loved that the screen on the monitor was much larger, but when I would go outside I could not see him well if he was in a dim room and couldn’t make it to the garden or chicken coop without it disconnecting. I prefer this brand.

We bought 2 of these. 1 for our now 4yo and the other for our now 2yo. The 4yo camera just stopped turning to one side. Its not binding its just not going. The microphone on the 2yo one 90% failed a month ago. They are decent when working but who wants to keep replacing?

We are very happy with our Infant Optics purchases because they have excellent customer service!!! When we had an issue we talked with Kristine Z. and she was extremely helpful, responsive, and made sure all of our issues were completely resolved. She even checked back with us a few days later to make sure everything was working for us. We should have reached out earlier - these cameras/monitors are worth the money because of the team of support! Very satisfied customer!

(First off, I never write reviews) But I Absolutely LOVE LOVE LOVE this monitor. Given the great reviews I had registered for this monitor for our baby registry. We got it and at first I was not in love with it. The quality was OK, but not great. Especially for the price. Despite this, we ordered the add on camera for another room since the monitor has options for several cameras. When we received it and hooked it up we noticed that the quality was SIGNIFICANTLY better. I contacted customer service and they were absolutely phenomenal. I can honestly say that I have never had such a pleasant experience with customer service. They were very friendly, prompt, and extremely helpful.They had me ship the other monitor back and just send proof of shipping and they send the other monitor out right away. The quality of the new camera was just as good as the add on and hence the 5 star review. Also, 5 stars for the customer service. They also contacted me soon after to make sure that I was happy with the replacement. So, if you have any concerns about the quality or function of the monitor, I would contact customer service before writing it off!

I love that this is a closed loop, non-hackable system. Picture quality is great! I have been able to add cameras on as our family grows. The real factor that takes infant optics to the next level is their customer service! After about 18 months, our signal was dropping a lot and after emailing customer service, Gladys R was all over it!! Provided lots of step by step troubleshooting and frequently checked in to see how these tips were/weren’t working. There was small improvement but not great. She jumped all over coordinating the return of my monitor and sending me a new one without question. I already was happy with the product but the customer service has made me a customer for life and I’ve recommended and bought for my friends numerous times!

Infabt optics is a great monitor! I had Motorola prior to this and it worked great, but only lasted a year as the monitor constantly shut off and made very loud noises. The infant optics is easy to use and is great to scan between rooms. The option to scan is awesome, I believe it stays on each room for about 10-12 seconds. We have yet t use the wide angle lense but plan on doing so in the next few months (I’ll write another review then). One last thing, the customer service is SUPERB! We had an issue with our camera (somehow had static noise when it was in one room), so they troubleshooted with me and even checked in on me after a few days without responding. The problem didn’t resolve after a few adjustments so they sent me a new camera, which is working perfectly! It’s nice to have a company that is willing to work with you. Did I mention that they sent me the new one first, so I wouldn’t be out of a camera? So happy with product and company