Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)
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Jcbondservant
> 3 dayThis unit is perfect for caring due my elderly parent with Alzheimer’s. I have 4 cameras and one monitor. I can easily switch from one room to another which will allow me to get something done while knowing where he is and that he’s safe. I’ve even been able to go water the garden and feed chickens outside 70-90 feet away from the house with no issues. I honestly can’t review the zoom cuz I’ve never used that, but both daytime and nighttime are clear, easy to hear, able to scan the entire room, and able to help me sleep at night knowing I can check on him from my own bed. I tried another brand and I loved that the screen on the monitor was much larger, but when I would go outside I could not see him well if he was in a dim room and couldn’t make it to the garden or chicken coop without it disconnecting. I prefer this brand.
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The Customer
> 3 dayThe camera and monitor are easy to setup and use, and they work very well keeping an eye on things. I had a technical issue as well and had to call email customer support, and they were amazing with quick, friendly responses, but best of all, doing great work helping resolve my issue, so everything is good now. Definitely I recommend the camera and monitor because of the product quality and customer service!
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RJA
> 3 dayMy toddler and baby share a room and I am really happy that this monitor can scan from left to right and up and down with the normal lens enough that I can keep an eye on both of them at night. I did buy a separate wide angle lens but haven’t needed it so far because of the great viewing options with the normal lens! Very happy the wide angle lens is an option though as we can use it to monitor them playing in the play room with an add-on camera. Also, we are having another baby soon and I am glad we can add another camera for baby’s room while still using the same parent unit. Very practical. I do like that the cameras can do temperature readings for each room since the big kids’ room and baby’s room will likely feel different at certain times of day/night. Overall, it’s a very functional way us to keep an eye on all 3 of our “littles” wherever they are in the house. Very excited about this new monitor!
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Ale isa luca
22-11-2024This is the3rd or 4th monitor we have purchased, 2nd recently (2 prior were many years ago!). Did a lot of research and had ordered another monitor, comet o find out it was as straightforward as synching a space mission... Needless to say, we returned it because as a mom with a newborn the LAST thing I want to do is have to rely on someone else to help me set up the cameras, beeping sound were annoying and eventually would bother baby and me... Did MUCH MORE research and landed on this monitor! WE LOVE IT! Easy to set up, functional, intuitive and VOILA, cameras are ready and dont unpair!! Like I said, Peace of mind and even use the other camera to help see my older kiddos while I am with baby. HIGHLY RECOMMEND for newborns, older babies or kiddos. We also bought the wide angle lens. The whole experience has been night and day compared to the summer monitor we had bought. Good luck!
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Bobby Bednarek
> 3 dayWe have 2 cameras and one monitor for our two kids. We love the monitor especially for the talk function where we can talk back and forth with our toddler through the monitor with this camera. Using a second camera while maintaining only 1 monitor has been very convenient for us. We have been very impressed with the customer service. We had an issue with our power cord to the camera, and they replied very promptly to us and rectified the situation very well. This camera (along with the monitor) is definitely worth the price both in function and customer service if anything is needed in the future.
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Courtney Morris
> 3 dayI have had several different brands of baby monitors in the past 4 years and this one is by far my favorite. It has all of the abilities that are important to me in a bay monitor...pan-tilt-zoom, the ability to toggle between several rooms, temperature gauge, the ability to be speak from the parent unit to the camera, great battery life etc. I had this unit for a little over a year when the power button stopped working. I called Infant Optics and they went through the troubleshooting process with me and determined that it needed to be replaced. I was technically a month out out of the warranty, but the customer service representative who helped me with this case was kind enough to replace it for free anyways. She was even able to get me expedited 2-day shipping (worth about $10) for free and I got my replacement unit extremely quickly, which is important when you want to be able to see and hear your children. I have honestly never had a better experience with customer service from any company before. The woman I spoke to truly went above and beyond to rectify the situation. I can say without any hesitation that I would highly recommend this product and this company!
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HardeHarHar
20-11-2024We own a monitor and camera from Infant Optics. Both have worked perfect for over two years. We are very happy with the quality of the image, microphone function, speaker, battery life, and range of antenna signal. We decided to buy a second camera and had problems with it from the beginning. We contacted customer service and they quickly helped us troubleshoot the problem we were having. In the middle of trying to figure out what was going on with the camera, we had to move homes, the pandemic started, life got crazy and we lost track of the situation. After many months, we attempted to start using the camera again and the same problem we were having before continued, rendering the camera useless. We contacted Infant Optics, and they quickly picked up the situation right where we had left-off months ago. The company stood behind their product and provided a replacement camera. We received the replacement camera quickly and in perfect condition, and it works as well as our first camera. Incredible customer service! I strongly recommend this product.
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Kerry Ann Mai
> 3 dayThis is a very good monitor. I have twins and the best part about it is that is automatically scans between cameras (I bought a second camera). It was super easy to set up and also very easy to use. After using it for about 6 months, the power cord wasnt connecting well with the monitor. It wouldnt charge unless I held it close and wrapped it around the monitor multiple times. I called Infant Optics to explain the situation. They immediately replaced the monitor without any hassle. Their policy is to send your old one in first and then get the new one sent. I asked if they could send me the new one first since I really needed a monitor with my twins! They were super accommodating and the new monitor works perfectly. The only reason it isnt 5 stars is that one of our cameras makes a slight buzzing sound. The other one doesnt though, so it isnt a flaw with all the cameras. It still works perfectly fine, it just is a slightly annoying sound!
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Faye
> 3 dayI have had this monitor since my first child, 3years ago, and absolutely love it! The quality is the best I’ve seen of all my friends different brand monitors. The picture quality and sound is amazing. I love the ease of camera add on and how it scans my kids rooms. Customer service has always been extremely helpful when needing assistance! I would absolutely buy again and recommend to all new moms!
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David E.
> 3 dayI would definitely recommend this camera. However, my only complaint is that the green light (which helps with the night vision and serves as a light sensor) is on the bottom of the camera. As a result, if you have the camera perched up high looking down on your little one, it means that less ambient light will pass through the camera forcing it into Black/White mode rather than color. Its not a big deal as you can still see clearly, but id like to see the color screen during naps and Black/White at night time. This is a minor gripe though as the camera sends a very clear picture. In addition, we have not experienced any problems with reception, which is always good news. Previously, we had an old version of the Summer Infant monitor and camera. The summer infant was more expensive and a bit higher quality but this is a good value and gets similar functionality.