Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)
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KN
> 3 dayThis has been a great monitor and I would recommend purchasing! We used our first one for over a year; then we started having visibility issues. After contacting the company, they sent us a replacement and all I had to do was pay for shipping the old one back. We have purchased two cameras total and have been happy with our purchase. Night vision is great as well as day vision. I cant say enough positive things about the customer service when we had to contact them about the first one that started having issues. I highly recommend purchasing this camera.
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Alan H.
> 3 dayThis is a pretty good product, easy to use, does what it needs to most of the time. The only exterior design flaw is that its not very stable, rounded edges and an off center support make it easy to knock over. falling over exacerbates the second issue. The battery connection is absolute crap. It jiggles loose constantly and youll suddenly find that its just dead despite having been plugged in all day.They could have found a dozen ways to secure the battery cable but they seem to prefer selling new ones. I had to shell out about $80 the week I bought the camera because there is no warranty on the battery and they did nothing to troubleshoot to problem. But, if you open up the back and press firmly on the plastic part of the battery connection with something hard it will go back to working until one of the next times you reach for it in the dark and it falls off your nightstand.
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amyamyamy
> 3 dayWe were looking for a second camera since baby sleeps in our room andthe nursery. Set up super easy and gives us a great view as hes sleeping
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Brett Arends
> 3 dayWe’ve gone through three of these monitors in three years. The first one didn’t hold a charge after a few months of use. The second, same issue. We ordered a replacement battery, it still wouldn’t stay charged and always had to be attached to the wall charger. The third has worked better for us, however often drops the signal in our home. Very annoying, especially when we get the ‘out of signal range’ beep over and over in the middle of the night, when we’re right next to our kids’ room. Overall, I’m happy with the monitor - picture quality is good and I like the fact that you can have multiple cameras. Also like that I can talk through the monitor. Just a few small (annoying) bugs that may need to be worked out.
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M Talian
> 3 dayVery easy to add onto my current camera and monitor set up i purchased previously for our first child in 2017. The whole system is great. The night vision is good (not super great if over 7ft away because it gets a little grainy), the sound is great (I personally keep mine running on low and plugged in all night so I can hear my toddler who is on a different level of our home) and the talk feature is awesome. I love being able to flip through the different cameras or have it just stay on one all night. Very easy to set up and use. I had an issue with my power cord and the customer service is AWESOME. They will communicate with you over the phone, chat, text or email. I chose email and had an answer within 12 hour and a resolution just as quickly. No cost replacement of my power cord and it came within 2 days. Great experience all around. Good product good company, happy customer. End of story!
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Prof. Ara Mueller DVM
> 3 dayInfabt optics is a great monitor! I had Motorola prior to this and it worked great, but only lasted a year as the monitor constantly shut off and made very loud noises. The infant optics is easy to use and is great to scan between rooms. The option to scan is awesome, I believe it stays on each room for about 10-12 seconds. We have yet t use the wide angle lense but plan on doing so in the next few months (I’ll write another review then). One last thing, the customer service is SUPERB! We had an issue with our camera (somehow had static noise when it was in one room), so they troubleshooted with me and even checked in on me after a few days without responding. The problem didn’t resolve after a few adjustments so they sent me a new camera, which is working perfectly! It’s nice to have a company that is willing to work with you. Did I mention that they sent me the new one first, so I wouldn’t be out of a camera? So happy with product and company
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Irish Lass
> 3 dayGood system. All around happy with this purchase. We scan between two kids and everything functions as described. My only caution/complaint is the temperature function. The thermometer attached to each camera is way off. It overstates the temperature in our kids’ rooms by 4-5 degrees. Here we were trying to cool their rooms to a comfortable sleeping temperature and then wondering why the rooms and our kids were uncomfortably cold. Once we put Google Nest sensors in the rooms and saw the real temperature in there, we realized these cameras were to blame. I’m not sure if the camera thermometer is just bad tech or if the camera emits enough heat to affect the thermometer, but either way, they are unreliable.
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Faye
Greater than one weekI have had this monitor since my first child, 3years ago, and absolutely love it! The quality is the best I’ve seen of all my friends different brand monitors. The picture quality and sound is amazing. I love the ease of camera add on and how it scans my kids rooms. Customer service has always been extremely helpful when needing assistance! I would absolutely buy again and recommend to all new moms!
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Laura Herlant
> 3 dayThis is an exact match for the original infant optics camera that came with the monitor we bought for our first child. It looks a little silvery in the picture, but the camera is white with a white cord, which makes it easy to blend into our white walls. This is one of the few cameras that has pan-tilt motors built in, and also 2 zoom settings, microphone, and two-way audio. We have been very happy with the Infant Optics system with our first son (in use for 2 years) and now with our second son and the add-on camera (in use for 1 month). Following the instructions it was very easy to pair with our existing monitor. There is no split screen/audio option. Instead, we can choose which camera will be displayed or to cycle between all cameras on 10 second intervals. Also, if you have the original camera, check the range of where you will be installing the new camera. I dont think its related to this camera itself, but our 2nd crib is right on the threshold of the range from our bed. As such, there is some delay in both directions and the audio/video cuts in and out regularly. But we have thick walls, and the bed is around 3 corners and a solid wood door.
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Denny Cheuk
> 3 dayUpdate on 12/15/2020: The replacement monitor that was provided by the company, under warranty, failed at just 1 year, the screen freezes and I have to remove the battery and disconnect the power to reset it before putting it back to turn on again. Imagine your child crying and you have no idea because the monitor froze in the middle of the night. Customer service says its out of warranty, fair enough, but dont expect to buy this and use it for more than 1 year, 3-ish years max if it failed in the warranty period and they replace it for you. They offer me either to pay 45 to repair it, which includes shipping or 50% off to buy the new monitor. Imagine buying an Iphone and it fails after the warranty period is over and you have to pay to repair it or buy a new one at a discount, without assurance that it will last more than 1 year. This unit is not cheap and $165 for monitor and camera, then another $100 for an additional camera. I paid close to $300 for this thing and now its worthless. Correction to my initial review, not worth buying anymore. Original review: I purchased this about a year and a half ago when my twins were born, plus the additional camera so I could have one camera on each child. Recently, the monitor unit would not turn on and I was outside the warranty period. I contacted customer service and they walked me through a couple of steps to test the unit and see if we could reset it, that failed. They were so kind to provide me a replacement unit, I had to ship the broken one back. Kristine was very helpful throughout the whole process and walked me through everything step by step. One of the features I particularly like about this unit is the temperature monitor, since temperatures can differ from room to room, it allows me to adjust the thermostat accordingly so it doesnt get too hot for them in the summer or too cold for them in the winter. Picture quality is really good, quality is affected by the distance, so test how far you want to place the camera before mounting it, mine are mounted on the wall pointing downward. This is an expensive unit, but good product and good company. Worth buying.