SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

The fact that there is no video and that it only detects sounds is disappointing. I should have been informed that such is the case . I live in a high rise condominium so I don’t need the rest of contraptions . Or package should have included video capability . The saddest part is that I returned the products in the same terrible damaged box that it arrived in BUT I have yet to receive an acknowledgment or credit.

I had simply safe for a few years before I was broken into and realized this cant be a security company. My motion sensor was triggered and it took them 13 minutes to call and notify me, after that they then called the police who actually showed up pretty quick imo, 7 min. So the intruder had 20 min. to get what they could and leave. I called this company 8 times, the customer service could not answer why it took 13 min. to reach me from the time the motion sensor was tripped, they would always say a supervisor would call me back. I sent them 2 emails asking why it took 13 min. to call me after a motion sensor is tripped, I have yet to hear back from email or phone, they just ignored me. I was not rude or loud on the phone with them or the email. I consider it fraud they are allowed to sell monitored security systems that intruders can watch 1/2 an episode of a sitcom before they even call you.

Costs for the so-called free self monitoring. No app access without pay.

I used to work for ADT and this system is so awesome! East to use and integrates with the app for easy access. You own your equipment and your budget. They even gave us the first month free! Protect yourself and your loved ones with this simple DIY system!

This system is great and affordable, I’ve been using it for about a year. I wanted to add a doorbell, but recently discovered that they DO NOT MAKE wireless doorbells. This was extremely disappointing. Now I will need to purchase a whole new system with a wireless doorbell.

I installed this system in a 3600 sq ft home to test it out. I did not use nor would I plan to use the monitoring service so I have no comment on that feature. The following are my observations: THE GOOD -- Easy to Install. I have installed professional wireless alarm system and for those you need a engineering degree to understand. The Simplisafe is as simple as it needs to be to install for any average non technical homeowner. There are textual and voice prompts that help guide you though the simple procedures. -- Easy to add sensors. Each sensor has a button that when pushed will then pair it with the system then you name it using the key pad. Its that easy. - Easy to name sensors. When naming sensors you can choose from a standard list of names in the keypad menu or create you own unique name using the keypad. -- The sensor devices come ready with self adhesive backing to attach anywhere it is convenient. -- Good Sensor Gap: The sensors to magnet have a inch or so gap before triggering. This is good because it helps prevent false alarms due to window or door rattling during windy days or other events that could shake the house. -- Keypad is easy to use. It has on screen instructions with 4 control buttons on each screen edge that allow you to easily navigate for installation or when operating the alarm. -- Not complicated at all. Just enough user configuration. When Away, just set the time you want to allow to leave before the alarm activates. When Home set it for 0 seconds so that the alarm will immediately activate. -- Smart alarm configuration; For Home the motion detectors are automatically deactivate so you dont need to do anything. -- Opening Warning and Bypass: the alarm will warn you that a window or door is open when you try to alarm it. It will bypass those if you continue to arm the alarm. -- Excellent Long Range!: I placed the keypad and a door sensor about 75ft away from the base station with 4 walls and 1 floor in between and the Simplisafe detected the sensor being opened as well as the keypad was communicating with the base station. -- The system will give you warning when the batteries need to be replaced. -- Attractive Looking: The devices from the Base Station to the window and door sensors are attractively designed in a off-white color that will most decors. -- Several additional sensors are available at as reasonable price: Key fob to arm, disarm, or panic; Smoke, CO, water, temp, glass break, sirens, cameras and freeze. For example an additional window sensor is $15. -- A nice touch is that the system is provided with a yard sign and stake and 2 window stickers, but far to few stickers. -- Reliable!: Update: After 12 weeks of operating the system there have been no false alarms or unexplained behavior. -- Sirens are loud: In addition to what came with the kit, I purchased and installed 2 sirens on the outside of the house. Being battery powered they are surprisingly very loud. The sirens definitely got the attention of the neighbors......a good thing! -- The Key Fobs are great! In addition to what came with the kit I purchased 2 key fobs. You can set or deactivate the alarm with the key fob. Also there is a panic button at the top of the key fob. Its slightly recessed but a finger nail will easily push in the button. -- No Monitoring service required! One can use this alarm without a monitoring service. The alarm will warn you it is not monitored on each activation but thats only the most minor of annoyances THE COULD BE IMPROVED: - The Base Station siren is not very loud. The volume of the Base Station is adjustable but even its loudest is not loud enough. While you may hear it when in the same room or small apartment, it will be difficult to hear across the house. In this test an elderly who normally wears hearing aids did not wake up when the Base Station siren went off in the next room. It will really be necessary to add the additional sirens for practical home use. -- No garage door sensor. Garage doors move a lot in the wind and the small Simplisafe door and window sensor magnet and switch do not allow for enough movement to prevent false alarms during a storm or other door movement. This could have been simply solved by providing terminals to the door sensors to allow a larger magnet/switch configuration to be wired to it in lieu of the Simplisafe switch/magnet. - No Heat Sensor. The garage is one of the important rooms to detect fire. Smoke alarms in the garage are a bad idea as they will have false alarms from driving a vehicle in the garage. The alarm industry will put a heat or fire sensor in the garage to eliminate false alarms but Simplisafe does not offer one. Update: I have since installed 9 additional sensors, 2 key-fobs and 2 external sirens. All very easy to pair and setup. Im impressed with the simplicity to install the alarm. The sirens and key-fobs work great and after 6 weeks of continuous use the entire alarm system has had no false alarms or unexplained behavior. Further a very non technical elderly couple who are using the alarm are able to install new sensors and configure the alarm on their own. A testament to how easy the alarm is to configure. UPDATE: During a recent Santa Ana window event a Simplisafe standard sensor mounted on a garage door has worked well even through the storm event. This is due to the large gap allowed by the sensor to magnet mentioned previously before the switch is activated. Conclusion: A well thought through system for the non technical do it yourself installer but fall a little short of a professional system due to is lack of fire/heat sensor and ID of specific open sensor warnings before arming.

This system was extremely easy to install and setup. Monitoring works great! App is amazing!

This security system is probably one of the best out there an ITS IDIOT PROOF VERY SIMPLE SETUP AN NO ISSUE WHILE SETTING AN ITS PERFECT FOR ANY HOME the only draw back no outside cameras to add to the security but still great

I purchased this to keep my naughty teenager from sneaking out of the house. I never intended to pay a monthly fee for monitoring. However, without paying for monitoring, I am not able to sync it with Alexa. For the cost of this system, you can’t use it with Alexa and there isn’t any app to control it. Each time an alarm goes off, you have to clear it on the keypad. You can’t clear it from an app on your phone, which is annoying. If I could return it, I would.

Nice to feel safer but without the subscription, more or louder alarms, we cant hear it from our bedroom if it goes off so I hope it scars someone away!